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Avalon Hotel and Bungalows Palm Springs

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Avalon Hotel and Bungalows Palm Springs
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1,029 Reviews from our TripAdvisor Community

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Showing 1,013: English reviews
Murrieta, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Don greeted us with the bubbly! Off to a great start for sure..... the hotel is a lovely space..lots of nooks and crannies to sit with a cocktail from the bar. The cocktails were top notch. We did not eat there so I can't review the food. All the staff from the valets to the people who brought extra towels... More 

Helpful?
Thank tatularu
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

This place is great very close to downtown Palm Springs, they have complimentary bike rentals perfect to take a stroll around downtown. The Avalon hotel is perfect for a relaxing getaway they have great pools.

Helpful?
Thank Aderet P
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Aderet P, Thank you for visiting us, we look forward to seeing you soon. Karina Sedigh General Manager More 

Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Don Devine, Jonathan and the whole team could not have been more welcoming and attentive. They quickly fixed a couple of issues (broken a/c + loud personal music by the pool), returning us to the perfect tranquility we had hoped for. We definitely plan on getting back there as soon as possible!

Helpful?
Thank bronwyn c
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear bronwyn c, I'm happy to hear that Don, Jonathan, and our team were able to ensure that your stay with us was what you had hoped for. We look forward to seeing you on your next visit. Sincerely, Karina Sedigh General Manager More 

Los Angeles
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

It still needs to smooth out some of the kinks. Loved this hotel when it was the Estrella. Gorgeous, low key, under the radar a bit, cool crowd - creative etc. Then The Viceroy took over...that was it for me, the circus vibe was a bummer. The time I did stay the place showed the traffic. Was stoked to hear... More 

Helpful?
1 Thank trosubkis
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear trosubkis, Thank you for joining us here at the Avalon Palm Springs. We appreciate your feedback and will share with the team. We look forward to welcoming you soon. Karina Sedigh General Manager More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Sometimes no matter how hard you try, it all seems to go wrong. A one night stay to unwind, turns into nothing but stress. The only request at check in was for a quiet room. Awoke at 7am to hotel gardeners outside our bedroom window with chain saws and leaf blowers. The front desk's attitude....city ordinance allows them to do... More 

Helpful?
1 Thank dubaiprechelt
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear dubaiprechelt, Thank you for taking the time to share your experience. I share your disappointment and offer my sincere apologies. I would love the opportunity to speak with you. Please feel free to contact me at karina.sedigh@avalonpalmsprings,.com Karina Sedigh General Manager More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I've been to the Avalon (formerly Viceroy) 30+ times over the last 10 years! I've stayed at The Parker, Colony Palms and all the higher end hotels in Palm Springs BUT the reason I return The Avalon is Don Devine, the staff, the beautiful grounds, three pools and proximity to town. The Avalon has spectacular food, unparalleled service, Don Devine... More 

Helpful?
Thank jackhanney
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear jackhanney, Thank you so much for your kind words towards Don and the staff. We appreciate your loyalty and look forward to seeing you again on your next visit. Sincerely, Karina Sedigh General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I can't say enough wonderful things about my stay here at the Avalon. The staff are 5 star all the way. Don especially I would love to give thanks to. He made every aspect of our stay truly special. Our first night we stayed in an extremely romantic bungalow. It was old Hollywood glamour meets Palm Springs chic. It may... More 

Helpful?
2 Thank Cherry M
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Cherry M, Thank you for your kind words, and appreciation for the Avalon Palm Springs. I am please to see your stay was memorable. We all hope to welcome you back very soon.. Karina Sedigh General Manager More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

The service at this facility was excellent from the moment we arrived. The valet staff set the mood for the weekend stay. The staff was warm, friendly, helpful and very-very welcoming. The room was impeccable, the grounds were well maintained and the pool and lounge areas were very clean; we did not think twice about getting in the pool (water).... More 

Helpful?
Thank jsmartinezca
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear jsmartinezca, We love that you enjoyed your visit with us! Thank you for your kind comments about the team. We look forward to welcoming you back soon. Karina Sedigh General Manager More 

Edmonton, Canada
Level Contributor
8 reviews
3 of 5 stars Reviewed 3 weeks ago

Walking distance to downtown, quiet street. Clean rooms. Nothing outstanding. Missing ammenities- not a single glass in the room. Coffee maker non existent. Room plain but okay. Bathroom was dated but clean. Tub took a half hour to drain so only one person could shower in the morning or evening. Water was scalding hot. Did not like the high resort... More 

Helpful?
Thank mtraveller2016
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear mtraveller2016, Thank you for your comments. I'm sorry to hear you did not enjoy our restaurant options. You will be happy to hear that our chef just debuted a new menu. Please visit us next time! Karina Sedigh General Manager More 

New York City, New York
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The people at this hotel are spectacular. We just returned from a long weekend with our friends, everything was perfect. This weekend, we enjoyed lots of spa treatments, those were remarkable, thanks to everyone-Danny, Ava & Beatrice. The people in the restaurant serving by the pool are also terrific, thanks Trevor. And Don D., the best hotel host on the... More 

Helpful?
Thank ccharie
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear ccharie, Thank you for joining us. I'm delighted to hear you had a terrific experience. We appreciate your kind comments of the team... Please come and visit us soon! Karina Sedigh General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 

Additional Information about Avalon Hotel and Bungalows Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262 (Formerly Viceroy Palm Springs)
Location: United States > California > California Desert > Palm Springs
Price Range: $169 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Hotel Style:
#6 Spa Hotel in Palm Springs
#8 Luxury Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#22 Romantic Hotel in Palm Springs
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