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BEST WESTERN Inn at Palm Springs

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627 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Inn at Palm Springs
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Showing 498: English reviews
La Palma, California
1 review
1 of 5 stars Reviewed December 14, 2014

Was told when I book that the check out was 11am. The check in was 3pm. we arrived by 1pm and were told no available rooms yet. We went, got something to eat came back at 2pm no available rooms. We had a wedding at 3 so I needed a bathroom to get dressed in. The counter man gave me... More 

Helpful?
Thank donnamom77
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

I want to apologize for the experience you had during your trip to Palm Springs. Our staff does everything they can to make sure that our guests are taken care of. More 

Palmdale, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

Took another trip to the Indio Tamale Festival, stayed in Palm Springs at the Best Western on South Palm Canyon. The new management has done a remarkable job of making this hotel an excellent choice for the traveler. The facility is super clean, comfortable and convenient. I will be going back later this month for another leisure trip with my... More 

Review collected in partnership with Best Western

Helpful?
Thank Kenneth K
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so pleased to know you enjoyed your stay. We try everyday to make improvements to ensure our guests are happy. More 

New York City, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 5, 2014 via mobile

Enjoyed my visit overall but several problems made me unlikely to return. You can tell they really tried and updated the place but the maintence needs improvement.The pool is nice with a breakfast patio adjacent complete with a fireplace. However, the pool was missing tiles and the jacuzzi only had one jet that worked :/ Not so good for more... More 

Helpful?
Thank Brendabruin
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for all your feedback. We use all comments to make improvements to the property and hope you will considering returning again in the future. More 

Pleasant Hill, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 1, 2014

Staff very good, the room not so good. For the price, its a fair facility for getting a nights sleep. If you stay here multiple days, you'll find you can't tolerate the failed attempt at upgrading the facility, the outdoor breakfast, and the lack of planning of smoking areas near non-smoking rooms.

Review collected in partnership with Best Western

Helpful?
Thank Michael F
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review. We appreciate all comments and will use them to make improvements to the property. More 

Travelers are raving about these Palm Springs hotels

fountain valley, ca, United States
1 review
4 of 5 stars Reviewed December 1, 2014

This hotel was centrally located to our needs. We enjoy going to downtown Palm Springs and playing golf. Some of our favorite restaurants are in that area.. We often meet friends and go to movies and other places of interest that are nearby.

Review collected in partnership with Best Western

Helpful?
Thank Christina P
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for your comments. We are glad to know that our property and central to what you like to do in the area. More 

palm springs, United States
2 reviews
4 of 5 stars Reviewed November 28, 2014

I stayed at a Best Western Motel in Palm Springs for a week in November 2014. There was an unexpected rain storm one night, which caused a leak in the roof of the bathroom. The staff promptly moved me to another room, with minimal impact.

Review collected in partnership with Best Western

Helpful?
Thank John R
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review about our property. I was glad that our staff was able to quickly resolve the problem. More 

Vernon, Canada
2 reviews
2 of 5 stars Reviewed November 25, 2014

the room is old and tired and the odor is strong of mold. the fridge is noisy and leveled by bunched up paper. the bathroom wallpaper is coming off. the wifi is weak. When we got into bed, I couldn't get the smell to go away so I started to look around and found a used diaper under the air... More 

Review collected in partnership with Best Western

Helpful?
Thank Brian L
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to review our hotel. We are so sorry for the problems you experienced during your stay and will be reviewing it all to ensure this does not happen again in the future. More 

Pittsburgh
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 23, 2014

I had never been to Palm Springs, so I chose my accommodations based on price, location, and guest reviews. And this Best Western was a very good choice. This older property is well-maintained with nicely-appointed rooms, a very pleasant pool and hottub area, and a basic, but plentiful, breakfast. One complaint...I had a first floor room with an outside entrance,... More 

Helpful?
Thank wac2000
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for staying with us during your recent trip to Palm Springs. We are pleased to know you enjoyed the pool area and our breakfast. More 

Dallas, Texas
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 21, 2014

I stayed one night at this hotel while on a solo road trip. It was very good value for money and they had a good breakfast, in a nice space overlooking the pool. A relaxing spot to prepare for the day. Make sure to ask for waffles! The room was clean and a little outdated but included anything that I... More 

Helpful?
Thank SEA001
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so pleased to know that you found a nice safe place to stay. We hope to see you again in the future. More 

Chigoland, IL
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 13, 2014

The staff is very friendly and accomodating. Todd, in particular, at the front desk was helpful, friendly, and professional. Hotel is located just far enough away from downtown restaurants and shops to be quiet but still convenient (about 1 1/2 miles). Pool is tucked up against the mountains at the back of the property; very peaceful setting. Property itself is... More 

Helpful?
1 Thank lexus333
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking your time to write a review about our hotel. We are so grateful for your kind words and hope you come back again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Inn at Palm Springs offers guests luxurious comforts at affordable rates. Our refurbished hotel rooms are furnished with Posturepedic beds. Enjoy the comforts of home with mini-refrigerators, microwave ovens, high-speed wireless Internet, Fitness Room and Guest Laundry. Our sun deck, pool and spa are open 24 hours so that you can relax and unwind. We also include a continental breakfast buffet. Palm Springs and the desert’s must-see attractions are only a few minutes from our centrally located hotel. Each room can be arranged individually. We are less than 1 mile from Palm Springs Downtown and within 5 minutes from many golf courses. ... more   less 

Additional Information about BEST WESTERN Inn at Palm Springs

Address: 1633 S Palm Canyon Dr, Palm Springs, CA 92264-8343
Location: United States > California > California Desert > Palm Springs
Price Range: $79 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Inn at Palm Springs 2*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Inn At Palm Springs Hotel Palm Springs
Best Western Palm Springs
Palm Springs Best Western
Hotel Style:
#18 Business Hotel in Palm Springs
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