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Ace Hotel and Swim Club

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Ace Hotel and Swim Club
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748 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Peoria, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

We loved the Ace Hotel and Swim Club. They have created a world there that cannot be beat. We didn't leave the hotel for 4 days and didn't lack for a thing! We booked a room with a patio and a fireplace - eating breakfast on our patio in the morning and lounging before bed was the most perfect addition... More 

Helpful?
Thank vickyblinder
Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was our third trip to the ACE and once again they provided us with excellent service throughout the stay. From booking to arrival to all the amenities and room service the customer service was A+++. This was a mixed group, couples, families, single friends all looking to have fun in one place. The ACE did an exceptional job providing... More 

Helpful?
1 Thank Ericasloth
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This place Amazing! We were coming to Palm Springs for the first time and chose the Ace hotel for its great reviews. Oh my goodness -we are extremely happy we did!!!! This place is amazing! We loved everything about it! The pool area is fabulous ! The best thing about this hotel though is the amazing staff - from the... More 

Helpful?
1 Thank Lauren D
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the BEST hotel in Palm Springs!!!!! It is just amazing! The pool is so fun. The restaurant is delicious and the ricotta pancakes are the most amazing dish ever!! Everyone that works here goes out of their way to assist you in any and all ways possible. Jacque at the front desk is the sweetest and most genuine... More 

Helpful?
1 Thank Jillmcc1
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hi Jill - Thanks for the great comments and I am delighted you loved Jacque. She's one of the greatest - and a true master of hospitality. #ricottarules Hope we can welcome you back soon. And kiss Teags for me. Tim A. tim.anctil@acehotel.com More 

Gold Coast, Australia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the second time I have visited the Ace, the reason being my friends who i visited with the first time thought it was so awesome they decided to get married here. I want to take everyone here just to see. There is nothing left to chance every minor detail is taken care of. Can I please live here?... More 

Helpful?
Thank TorrinM
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hi TorrinM - Thanks for the nice comments and we're glad you get what we do here. I will agree on the food - it may be casual but our culinary team are at the top of their game. And yes, you can live here -- you may get sick of us but we are game if you are. Hope... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic. We got the mid week offer which worked out really reasonable. The whole area has a cool, retro feel to it. My husband described it as 'decadent' and I know what he means. We spent 3 days lazing around a beautiful pool, listening to interesting music, drinking iced water and watching the beautiful people! The rooms... More 

Helpful?
Thank Stennyhouse
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hello Stenny- Thanks for the fantastic review. Really happy to read you enjoyed your stay with us and hope you come back very soon when you are next over. It would be lovely to say hello. Tim A. tim.anctil@acehotel.com More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here for our honeymoon after getting married last year in The Ace Hotel in London and it absolutely lived up to the hype! The staff were really nice, providing some bubbles on the house and we were upgraded to a suite which was sensational! This hotel has best pool party in Palm Springs on the weekend, live music... More 

Helpful?
Thank RachaelD86
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hi Rachael- Thanks for the nice review. Weekends tend to be celebratory, weekdays tend to be mellow. I'm really happy it was the right mix and you had a wonderful stay with us. Hope we get to say hello again soon. Tim A. tim.anctil@acehotel.com More 

Brisbane
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, great vibe, you can bring your dog, the design was great, bed very comfortable, the bar and the restaurant were very good, service was prompt and mostly unintrusive. The pool is brilliant and great people watching. It's a bit far from town bit from town to walk though from the Thursday's there is a shuttle bus.

Helpful?
1 Thank travelartbish
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hi Travel - Thanks for your great review. Much appreciated. Really happy you enjoyed the people, style and food at Ace Hotel & Swim Club. One of the best parts of our job/s here is hanging out with all the great dogs. Come see us again soon. Tim A. tim.anctil@acehotel.com More 

Leicester, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Palm springs has changed a bit since I last visited, combine with a 41° heat and not much happens. But the ace hotel, despite looking a little shabby as you approach it, has a style of its own. Rooms are simply and thoughtfully equipped, the pool area is a nice place to be, and it just feels to have a... More 

Helpful?
1 Thank alan m
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hi Alan - Thanks for your review and kind words. Glad you got what we do here and I hope next time you will have breakfast with us -- our Ricotta pancakes are off the hook! I hope to welcome you back again soon. Tim A. tim.anctil@acehotel.com More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here as part of the Mini Takes the States cross country rally. It was hot - 117°! The air conditioning couldn't keep up with the heat. Room was tiny. There was a loud pool party that kept us up until 1:00. We wouldn't go back.

Helpful?
1 Thank Marshall W
Tim A, General Manager at Ace Hotel and Swim Club, responded to this review

Hi Michael. Unfortunately, your group bought out the entire hotel and were the only guests using the property. Any noise generated was actually from the group itself. Had we received a noise complaint from you, we would have approached the loud guests and asked them to lower their volume. We don't see any noise complaints in our records. Please note... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Location: United States > California > California Desert > Palm Springs
Price Range: $199 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#26 Romantic Hotel in Palm Springs
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