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The Property is nice and located in the Great spot. The Service was good. However the rooms are dated with dirty carpet and the linens were not washed well probably because its time to change them for new onces.More
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Response from Cherry V, Manager at Hilton Palm SpringsResponded 3 days ago
Thank you for taking the time to provide feedback regarding your stay. I apologize your experience was not 5 star. I will bring this matter up with our team and look for ways to improve.
We do hope to see you the next...More
We booked the Hilton in September for New Years Eve. They are right across the street from the Spa Casino and the big New Years Party. I was worried that we were not going to get our accommodations, 2 queen size beds. My cousin came...More
2 Thank amvalle4
Response from Shannon_Anderson, General Manager at Hilton Palm SpringsResponded January 12, 2018
Dear Andy and Margo,
Thank you for such a wonderful review, I will share your kind words with our team members, they are true stars! New Years Eve is such a fun night in Palm Springs, we really appreciate you spending it with us. Hopefully,...More
Room was clean and well appointed, bed was very comfortable even if the pillows were a touch soft for my liking.
Pool area has plenty of sun loungers and beds for all residents to use, bar is expensive but efficient.
Close to the central strip...More
clean room, efficient checkin and check out. Friendly staff. Great location close to the main strip. The pool area is a bit small but there were plenty of chairs. I didn't try the restaurants since we were walking distance to others.
We stayed at this hotel for 1 night in May 2018.
We had to push for a Diamond room upgrade despite there being plenty of rooms for sale online. The room we received was not in fact an upgrade but the same room type we...More
Response from Kathryn H | Reviewed this property |
Best to phone I think. I would guess that because they have liquor service on the pool deck that their liquor license may prohibit it. BUT I did see some people with a cooler on the pool deck so there may be certain... More
Best to phone I think. I would guess that because they have liquor service on the pool deck that their liquor license may prohibit it. BUT I did see some people with a cooler on the pool deck so there may be certain allowances?
Hiking is not far from the hotel. I’m not quite the hiker, but there two places I’m familiar with in the area. Sorry, I do not recall the name of the first one, but it’s an oasis. Just ask the concierge and they... More
Hiking is not far from the hotel. I’m not quite the hiker, but there two places I’m familiar with in the area. Sorry, I do not recall the name of the first one, but it’s an oasis. Just ask the concierge and they can advise. Not too far.
The second is at the top of the San Jacinto Mountains. Beautiful!! You take the aerial tramway to the top to get there. The team alone is a spectacular event!!
As far as a refrigerator is concerned, I honestly don’t know.