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Hilton Palm Springs

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Hilton Palm Springs
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1,057 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Gilbert
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The valet staff was friendly upon check in. The pool staff was excellent, helpful and friendly with guests, new many by name. Our room had a funny smell and bathtub needed some maintenance, was dirty around the edges.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Laura S
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for your review Laura S. We are happy to hear you enjoyed your visit and our pool staff was attentive. We appreciate you bringing the room maintenance to our attention and we will review with our team to correct the issue. Come back and see us again soon! More 

Owings Mills, Maryland
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located close to center of town, near a variety of restaurants and shopping. Several casinos and the convention center are located within walking distance. The facility is clean, and has a good pool with a poolside bar. The staff was extremely helpful. The only downside was that the bar and restaurant tended to close a little early.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard S
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for your review Richard S! We are happy to hear you enjoyed your stay with us. We hope to see you again soon! More 

Dayton, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Nice room, not enough staff to handle the hotel. Rooms not ready until very late (well past published check in times). No valet and they needed it as the lot was full. Lots of waiting around due to the lack of staff.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mark B
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for your feedback Mark B. We apologize your stay did not exceed your expectations. We will take your comments back to our team and your review will assist in correcting issues in the future. We appreciate you bringing this to our attention and we sincerely hope you return the next time you are in the area. More 

Oakland, California
1 review
2 of 5 stars Reviewed 4 days ago NEW

I'm never coming back. I have never been so disappointed. The staff didn't seem to care when it was brought to their attention. The clerk that checked me in had a really nonchalant attitude & if I could have got my refund I would have left.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank judyf784
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for your review judyf784. I apologize your stay did not exceed your expectations. We will review your comments with our front desk team and look for ways to raise the bar. We do hope you will consider staying with us again the next time your travels bring you to the area. More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I normally forget to review, but I wanted to give a special thanks to the bar staff, Frankie & Dlilah who really made our stay special. They went out of their way, and were friendly & attentive. We would go back just for them! The bar layout & food at the newly refurbished Hilton is excellent. The pool is great... More 

Helpful?
Thank KateLondon56
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for the great review KateLondon56! We appreciate you taking the time to give your feedback and very happy to hear you enjoyed your stay. We love our bar staff too! We look forward to seeing you on your next trip. More 

Inglewood, California
1 review
4 of 5 stars Reviewed 6 days ago NEW

I enjoyed Desert Soul I was in room 318 over looking pool but I wish that tree would have been cut back to see the pool better again enjoyed my stay and the staff was nice and very helpful to my friends

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AnthonyToneJenkins
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for the review AnthonyToneJenkins! We are happy to hear you had a great visit and we hope to see you again soon. More 

Reston, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hilton Palm Springs numerous times to attend meetings (both small and very large) of an international science organization, and have always enjoyed the visit. The rooms, public areas and meeting spaces are all pleasant and kept clean, and the staff are all quite professional and friendly. The hotel is within walking distance of several good... More 

Helpful?
Thank Michael B
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for your review Michael B! We are very happy to hear you enjoyed your stay and we were able to resolve the error. We appreciate your loyalty and look forward to seeing you again on the next trip! More 

Las Vegas, United States
1 review
1 of 5 stars Reviewed 1 week ago

The front desk staff, particularly the Rooms Coordinator did NOT care about my issues, nor wanted to offer a resolution for it. When I explained my serious need to have a view of my booth (I was a vendor at an event on the property), she showed no care and looked annoyed that I was even approaching her. Continually repeating... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Karla W
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for your review Karla W. We apologize that the room type you were requesting was not available. The event was actually a complete hotel buyout, upgrades were limited and premium rooms sold out in advance. Your comfort and safety is our number one concern and we sincerely appreciate your feedback as we look for ways to raise the... More 

Big Bear Lake, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We have been staying here for 6 +years. Staff is excellent. Check in has changed but wait staff and pool staff are the same. Food is great. If u have to leave there is a theater, deli, smoothies plus all in walking distance. They welcome kids. Grounds outside are well maintained. Carpets are always clean. Parking is ok. Would be... More 

Helpful?
Thank Nancy M
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you so much for the great review Nancy M! We appreciate your loyalty and look forward to seeing you again soon. More 

San Diego, California
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My BF and I had a great time at the Hilton for Labor Day. We got to the pool early and enjoyed one of the free day beds! Free! The blended drinks by the pool are so good and it was a really fun atmosphere with the taco bar they had set up for the holiday weekend. The Hilton is... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lovelovelife
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you so much for the great review lovelovelife! We are so happy to hear you enjoyed the holiday weekend festivities and was able to visit our spa. We do hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hilton Palm Springs offers a perfect combination of location, amenities and distinctive service. Located in downtown Palm Springs, our resort features premium accommodation including 58 suites, 33,000sq ft special event space, Elements Spa luxury day spa and a variety of dining options including Al Fresco our poolside bar and grill. Whether you are traveling on business or looking for a peaceful retreat, the Hilton Palm Springs can provide you with the ultimate desert hotel experience. ... more   less 

Additional Information about Hilton Palm Springs

Address: 400 E Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Location: United States > California > California Desert > Palm Springs
Price Range: $141 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Palm Springs 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Hotwire, Priceline, Travelocity, Orbitz, Hotels.com, Odigeo and Jetsetter so you can book your Hilton Palm Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palm Springs Hotel Palm Springs
Palm Springs Hilton
Hotel Style:
#1 Luxury Hotel in Palm Springs
#1 Top resorts Hotel in Palm Springs
#2 Spa Hotel in Palm Springs
#3 Business Hotel in Palm Springs
#15 Family Hotel in Palm Springs
#17 Romantic Hotel in Palm Springs
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