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150 S Indian Canyon Dr, Palm Springs, Greater Palm Springs, CA 92262-6604
Lowest prices for your stay
Hotels.com
$209
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Free cancellation until 12/16/22
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$209
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Free cancellation until 12/16/22
Reserve now, pay at stay
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$209
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Free cancellation until 12/16/22
Priceline$209
Travelocity$209
Algotels$271
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (332)
360
Panoramas (12)
Room & Suite (255)

About

#47 of 78 hotels in Palm Springs
Location
4.6
Cleanliness
3.9
Service
3.8
Value
3.5
Stay in one of our 163-stylish guest rooms featuring upscale amenities and comforts fit for a King. Enjoy custom-designed furniture and a curated collection of contemporary artwork in your decked-out room. So leave your worries at home and the car in park. You've arrived.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Poolside bar
Meeting rooms
Spa
Facial treatments
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
1306Reviews17Q+A100Room tips
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Elinor M wrote a review Nov 2022
3 contributions2 helpful votes
First - beware the hidden resort fee - it's another $40 on whatever you pay for the room. The whole place has seen better days. Or maybe not, maybe there were never good days. It's grim and dirty, the staff are rude, the hot tub is a petri dish. Great location though!
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded 1 week ago
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We are sadden to see that we did not meet your expectation during your stay with us. Please know we have heard your concerns. Thank you. Sincerely Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oliver G wrote a review Oct 2022
Bournemouth, United Kingdom
This is by far the worst hotel I’ve ever stayed in for a long time and I travel widely for my job. The staff are unfriendly and borderline rude and hostile. I had a sinking feeling as soon as we walked in as the reception area was outdated, poorly decorated and there was bingo going on. We had booked a stay at a nearby hotel but our reservation had been cancelled in error so we were told the only option was to stay at this hotel as they were linked. They wanted to charge the full amount of the stay when we arrived but as we weren’t sure we would be staying we asked to pay for one night, however they still went ahead and charged for two nights anyway without my authorisation! The room itself was ok but still rather outdated. We decided to stay as we felt too exhausted to look for another hotel. We were informed that there was going to be a pool party that day from 2pm until 5pm. We didn’t feel able to stay and relax by the pool therefore and went out instead. When we returned the music was blasting around the hotel and it was very noisy in our room. There was no escaping it so we just had to wait for it to end. Also later that day we couldn’t get into our room because the key was blocked from working by the staff even though we had paid for two nights and they tried to argue we had only been charged for one night. It was awful dealing with them and having to constantly argue our case and once they realised it was their mistake they didn’t even apologise. Today we were told theatres room service closed at 2pm!, and the hotel restaurant and bar were closed too at 6pm so we couldn’t even get a hot drink let alone something to eat! We are thankfully leaving tomorrow and I can honestly say it has been a truly awful e experience and I would urge anyone considering staying here to avoid it at all costs.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Don’t stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded Oct 25, 2022
. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
derik d wrote a review Oct 2022
Barstow, California5 contributions1 helpful vote
The only good thing about this hotel is the location. When you walk into the lobby you will first notice the sewage/mold smell that is so pungent. I think what keeps this hotel going is the great location that is walking distance to everything. The pool is small and dated. The room was nice and spacious, but it did smell like when you left your clothes is the washer for a day or two. Definitely needs a revamp with the AC system or ventilation. The staff were nice and professional. Would I stay again, probably not.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: DO NOT USE THE ATM AT THE HOTEL! THEY CHARGE $8.97 TO GET MONEY! Just go to the casino that is a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded Oct 13, 2022
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We are sadden to see that we did not meet your expectation during your stay with us. We are still in the middle of updating the hotel and will address your concerns. Sincerely Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fatcat007 wrote a review Sep 2022
Hackensack, New Jersey32 contributions22 helpful votes
From the valet, to the front desk to the bar tender. The entire staff was awesome. So kind and considerate . The room was great and comfortable. The a/c was cold. I will definitely be back and I would highly recommend the Zoso! Thank you all for making my experience great. Cheers!
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded Sep 30, 2022
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greeneyeyz wrote a review Sep 2022
1 contribution
Excellent customer from all the staff, however the hotel smells horrible, in the lobby as well as the hallways and inside the rooms. I had to burn candles the whole time I was there, never will I go back. I was miserable the whole time I was there. I paid a resort fee and where was the resort a pool, no gym, the ice machine did not work on the 2nd floor where my room was at, so my daughter had to go to the 1st floor to get ice and where the ice maker is at it’s disgusting. Our bathe tub had a ring in it🤮 and the wall in the shower was half cleaned🤦🏽‍♀️ The worst birthday experience ever and that was my first time in Palm Springs, I won’t ever return🤦🏽‍♀️
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded Sep 16, 2022
Dear Guest, The team and I really appreciate your feedback via your review. I am so sorry for all the issues you may have experienced during your stay with us. I extend our apologies to you. The team and I had a chance to read your review, rating, and feedback that you posted, and would like to talk to you if you could call me at the hotel please. Sincerely, Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelley1959 wrote a review Aug 2022
Redwood City, California21 contributions20 helpful votes
This would have been just an average stay in an average hotel with slightly tired but clean rooms but the employees made it a pleasant experience. Down to Maggie who worked the free valet/parking and some lovely people behind the desk sorry can’t remember their names. So nice to have pleasant people enjoying their jobs and being excellent at it! I would recommend a top floor. When ever the upstairs unit opened their deck it felt like an earthquake
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded Sep 6, 2022
Thank you for choosing Hotel Zoso on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and it makes me proud to read the notes you left about our team. Your feedback is very important to our efforts for continuously improving the guest experience and your comments are greatly appreciated. Sincerely, Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Schovan P wrote a review May 2022
1 contribution
The hotel was average. The music was nice. The thing that would bring me back would be the customer service. Wesley was not only friendly he was informative and inviting. He made our stay memorable by remembering our names and faces. Wes you are the sweetest and best. Thank you for making our stay memorable
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded Jun 1, 2022
Thank you for choosing Hotel Zoso on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and it makes me proud to read the notes you left about our team. Your feedback is very important to our efforts for continuously improving the guest experience and your comments are greatly appreciated. Sincerely, Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LYNNE O wrote a review May 2022
Tucson, Arizona182 contributions64 helpful votes
We were there three nights for an event. The event ran from 5 to 8 on Friday and 10 to 6 on Saturday, later you will see why this is important. Our bill was $800.00 Pros The facility has been beautifully renovated, the rooms are spacious and clean. The staff was unfailingly helpful and courteous. They went out of their way to be nice. Cons The beds are a mile high. There were no glasses, plastic or otherwise in the bathroom. The only coffee by the coffee maker was dark roast. The lounge had unspeakably loud music in the evening. There was no food available after 8 pm, not even room service or grab and go. This group would have been okay if the rooms were serviced every day, but they were not serviced at all while we were there, which I understand but...... There was one bar of soap and one set of toiletries There were only two bottles of water in the room There were two complete sets of towels, plus an extra bath towel There were only two paper cups by the coffee maker. A lot of potential here if they just work on it a little bit.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded May 25, 2022
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We are sadden to see that we did not meet your expectation during your stay with us. We will address all of your concerns. Sincerely Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally B wrote a review May 2022
1 contribution
The location is good but book the Hilton across the road for a similar price. It is much nicer, they have plenty of sun beds, better pool area and servers bringing drinks to beds with an extensive menu. Hotel Zoso holds a open pool party every Saturday, we were unable to get a bed at the pool on the one day we wanted use of the pool. The sun beds are limited and dirty in need of a clean. The music is terribly loud in the lobby and pool area. Probably only good for groups as it was very clicky. There was only one person working the pool bar, when asked for a cocktail off the menu (one of only 3 drinks on there) we were told they were only served on Saturdays as if we were supposed to know. Seen a few reviews on here re valet parking. They tried to give us the wrong car, don’t know how they get this so wrong when they have one job. No key card is needed to obtain access to the rooms which is a security issue which should be looked at. We stayed at this hotel for 2 nights and no housekeeping visited during the whole stay. When returning to Palm Springs we will avoid and book the Hilton instead.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded May 17, 2022
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We are sadden to see that we did not meet your expectation during your stay with us. We will be addressing your concerns. Sincerely Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zinaida l wrote a review May 2022
2 contributions1 helpful vote
Wonderful stay 6 nights very accommodating pleasant staff perfect location pool is a little shallow but for Palm Springs Down Town hotel is pretty good rooms are excellent spacious good condition just take a pool view room you will see wonderful sunset and sunrise over the mountains rooms have small fridge and they give you cold water at the front desk definitely will recommend
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Zoso, Guest Services / Front Office at Hotel Zoso
Responded May 11, 2022
Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$208 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoso hotel palm springs, zoso resort palm springs, zoso palm springs, hotel zoso
FORMERLY KNOWN AS
Hard Rock Hotel Palm Springs
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
163
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HOTEL ZOSO $143 ($̶3̶2̶0̶) - Updated 2022 Prices & Resort Reviews - Palm Springs, CA

Frequently Asked Questions about Hotel Zoso
Which popular attractions are close to Hotel Zoso?
Nearby attractions include Brandini Toffee (0.1 miles), Palm Canyon Drive (0.3 miles), and VillageFest (0.2 miles).
What are some of the property amenities at Hotel Zoso?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Zoso?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Zoso?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Zoso?
Yes, parking is available to guests.
What are some restaurants close to Hotel Zoso?
Conveniently located restaurants include Great Shakes, The Sandwich Spot, and Le Vallauris.
Are there opportunities to exercise at Hotel Zoso?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Zoso?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zoso?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zoso offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel Zoso?
Many travelers enjoy visiting Indian Canyons (3.8 miles), Elvis Honeymoon Hideaway (1.5 miles), and Village Green Heritage Center (0.2 miles).