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Hard Rock Hotel Palm Springs

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Traveler (279)
Room & Suite (194)
Pool & Beach (43)
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Overview
  • Excellent40%
  • Very good22%
  • Average15%
  • Poor11%
  • Terrible12%
Travelers talk about
“lobby bar”(46 reviews)
“great music”(23 reviews)
“pool parties”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,188)
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1,141 results
Traveler rating
449
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1 - 5 of 1,141 reviews
Reviewed 1 week ago via mobile

Hotel Zoso formally known as hard rock hotel was almost perfect. The decor the food the service all perfect except for the showers they need upgrading to cater for Gus’s who prefer hand held shower heads. And the pool needs a deep end the deepest...More

Thank Veljko S
Reviewed 1 week ago

It is now Hotel Zosa. The change began while we were there. I must tell you, the staff there (especially, Daniel, front desk and Juan at the pool bar) were amazing. The place was spotless. Look forward to seeing what the new company does with...More

Thank Wilcan
Reviewed 2 weeks ago

Been here once for the music festival, very satisfied with it. It got very clean inside and comfortable equipments. Across the street there is a nice spa I enjoyed it. Nice job guys! Proud of you! Definitely be back next time!

Thank William G
Reviewed 2 weeks ago

We chose this hotel based on our experiences at other Hard Rock hotels. This hotel is now transitioned to hotel Zoso. Our stay was absolutely terrible from booking confusion to the worst service in all my years of travelling the globe. Absent management,terrible food and...More

Thank Darren S
Reviewed 2 weeks ago via mobile

Pro’s - superb location one block walk from the Main Street of Palm Springs which offers restaurants, shopping, cafes. Parking onsite with great valet service, lovely swimming pool area, large clean rooms and great service from all staff. Cons - we were informed only day...More

Thank Paula C
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
$120 - $400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Palm Springs
#12 Spa Hotel in Palm Springs
#15 Luxury Hotel in Palm Springs
#19 Business Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$120 - $400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Palm Springs
#12 Spa Hotel in Palm Springs
#15 Luxury Hotel in Palm Springs
#19 Business Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (279)
Room & Suite (194)
Pool & Beach (43)
Dining (30)
Amenities (33)
Business Center & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
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MyungJoo
December 14, 2017|
AnswerShow all 5 answers
Response from Mary Hunt | Reviewed this property |
I didn't stay there, stayed at the Hyatt and they did take pet for a charge of $75. We liked the Hyatt!
0
Votes
mcdever
December 2, 2017|
AnswerShow all 3 answers
Response from Rodney M | Reviewed this property |
If i remember correctly theres no parking structure dedicated to the hotel. Theres a parking struckture 2 blocks south on baristo behind the village pub, or the 2 parking lots on either north and south side of the building... More
1
Vote
Lindsay P
May 23, 2017|
AnswerShow all 9 answers
Response from MarkCSanFrancisco | Reviewed this property |
Only the minibar and it is high-tech. So I wouldn't mess with it. Sneak in a cheap cooler from the 7-11
0
Votes
Room Tips
"Make sure to ask for pool view."
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"Ask for pool and Mountain View and hotel was quiet at night."
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"Great Pool and Bar Area"
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"Pool view rooms seem to have balconies, but pool closes REALLY early."
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