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Extended Stay America - Palm Springs - Airport

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Extended Stay America - Palm Springs - Airport
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122 Reviews from our TripAdvisor Community

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Showing 120: English reviews
San Diego, California
Level Contributor
3 reviews
Reviewed 3 weeks ago

Over priced for the value, but room was ok. Clean and comfortable. A/C worked just fine, which is essential in the desert. I was on 2nd of 3 floors and didn't have any noise. Very happy with microwave & refrigerator. No WiFi. They technically have it, but I could never get connected regardless of the time during the day or... More 

Helpful?
Thank socalkenSD
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for being our guest and for the feedback provided. We are happy to know that your overall visit to Extended Stay America - Palm Springs – Airport was satisfactory. We are delighted to read that you enjoyed the cleanliness of your room along with the amenities we have. Thanks again, we look forward to seeing you when in... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2016

An extended stay property where the rooms come with a full kitchen but be aware that the are no utensils, plates, pots, pans or silverware provided. All of these can be ordered through the front desk. Coffee, tea and cocoa are provided 24/7 at the front desk along with packaged muffins, granola bars and instant oatmeal during breakfast hours. All... More 

Helpful?
Thank Rantablin
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for reviewing your stay. We are glad you liked our convenient location as well as our welcoming associates and the great value we offer for the price. However, we apologize for any inconvenience you experienced during your stay. Thank you again for staying with us, and we would love the opportunity to serve you again. Sincerely, General Manager More 

Coto de Caza, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2016 via mobile

So very disappointed in this hotel. No maid service, old linens, it has a kitchen however you need to request even a coffee pot. Cigarette burns all over the place. I would never stay at another Extended Stay again. I would change hotels if my credit card hadn't been charge the cost already. I would give it negative stars if... More 

Helpful?
Thank mbackhus
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for reviewing your recent stay. Please accept our apologies for not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve our services and making us aware of the condition of your suite. Thank you for staying with us and we would love the opportunity to serve... More 

Travelers are raving about these Palm Springs hotels

Van Nuys, California, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 10, 2016 via mobile

We checked in late and we had apparently the last room due to a holiday weekend. The room was dirty. Per staff, someone was there a couple of minutes before and they did not like the room and requested to be moved. Since there was nothing they could do- no other rooms or house keeping personnel- We had to stay... More 

Helpful?
Thank Ivonne F
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for taking the time to review our property. We are so very sorry for the disappointing experience during check in. There is no excuse for your room not being clean and ready. I am so very sorry our front desk staff did not offer any solutions and that you had to accept the room as is which led... More 

Seattle, Washington
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 26, 2016

Pros: The receptionist was friendly and helpful. Lots of parking (with space for our SUV & short trailer) Cons: We were traveling with our cat and might have been given a room only given to travelers with pets. The room was stuffy and a bit stinky.

Helpful?
1 Thank AnaCasanaSeattle
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

We want to thank you for the comments you provided about your experience at our property. We are happy that you liked our welcoming associates and parking facility. However, we apologize for the housekeeping issue you encountered in your suite. We work hard to deep clean our rooms after our 4-legged guests’ stay, so the suites will be allergen-free and... More 

Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 23, 2016 via mobile

This property in Palm Springs is your typical Extended Stay. It is roomy and well maintained property. Location us excellent near the airport and a short walk to the central Plaza and downtown areas. Check website for room choices and room rates. Naturally room rates are at their lowest during summer months. In season rates from December thru April will... More 

Helpful?
1 Thank Wally R
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Palm Springs - Airport. It is so nice to read you liked our convenient location and spotless property. Thank you for choosing our hotel, and we hope to welcome you back soon. Sincerely, General Manager More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed August 17, 2016 via mobile

This hotel is just what the doctor ordered!!! My room was spacious and extremely clean. The front desk staff was more than friendly, they were helpful and very knowledgeable concerning the area. Very laid-back atmosphere with a combination of different guest business vacationers and people who are in housing transition or relocating. Lots of attractions in the area including restaurants... More 

Helpful?
Thank Marcus E
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

We appreciate you taking the time to write a review about your recent business visit to Extended Stay America Palm Springs – Airport. It's great to know that you enjoyed your spotless suite and the exceptional service from our team, especially the front desk staff who were attentive to your needs. We are glad your stay with us was relaxing... More 

Syracuse, New York
2 reviews
Reviewed June 8, 2016

I attended a conference in Palm Springs, CA a couple of weeks ago and stayed at the Extended Stay America – Palm Springs Airport. After a long flight, I arrived at the hotel at around 11:00 am hoping check in and then head over to the conference. Jerry, who was working at the front desk, was very welcoming, friendly and... More 

Helpful?
Thank cusesbh
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for choosing to stay at Extended Stay America Palm Springs – Airport while attending the conference. We are so glad that the exceptional service and hospitality you received from Jerry left an everlasting impression on you. Our staff makes every effort to provide the level of service you expect and deserve, so your recognition will truly make his... More 

1 review
Reviewed May 19, 2016

The non smoking room was huge. It is close to the convention center, downtown and airport. The breakfast is grab and go from 4am to 9:30am. Jerry in the front desk helped me to check in fast to get a nice and comfortable room. He is awesome. Outside pool is ok, No fitness center though. Even in May, it was... More 

Helpful?
Thank Lejo P
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

Thank you for sharing your wonderful review of your recent visit to Extended Stay America - Palm Springs - Airport while attending a conference. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know we accomplished this during your visit. We appreciate you highlighting Jerry in... More 

1 review
Reviewed May 16, 2016

To put it short, rooms are dark and smelly. I had weird little bugs in my room and the AC was so loud I could hardly sleep. The breakfast was a little wagon with granola bars and fruit. I would hardly call that breakfast. Terrible experience.

Helpful?
Thank Daniel L
00esa, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review

We work hard to create a home away from home environment and we apologize we did not meet your expectations and you left dissatisfied. Thank you for your feedback, we appreciate the information so we can make improvements. We hope you will give our hotel another opportunity to provide you with a good stay, or when you are traveling you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Palm Springs - Airport

Address: 1400 E Tahquitz Canyon Way, Palm Springs, CA 92262-6722
Location: United States > California > California Desert > Palm Springs
Price Range: $97 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Palm Springs - Airport 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Palm Springs Hotel Palm Springs
Palm Springs Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Palm Springs - Airport staff and other travelers.
2 questions
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Grass Valley, California
4 months ago
Toronto
over a year ago

See all questions (2)

Questions? Get answers from Extended Stay America - Palm Springs - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Distance from the parking lot to the rooms is somewhat of a hike”
 of 5 bubbles socalkenSD, 3 weeks ago | Read review
“Try to get a room closer to the pool.”
 of 5 bubbles Rantablin, Oct 26, 2016 | Read review
“Just ask Jerry. He selected a good location for us right by the steps. We can get to the parking lot quickly. Also has a full kitchen.”
 of 5 bubbles KathyT64, May 11, 2016 | Read review
“North side is quieter”
 of 5 bubbles 476ronh, May 11, 2016 | Read review
“North side”
 of 5 bubbles 5534, May 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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