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Renaissance Palm Springs Hotel

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Renaissance Palm Springs Hotel
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1,457 Reviews from our TripAdvisor Community

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Showing 1,375: English reviews
Brisbane, Australia
Reviewed 3 days ago NEW

This renovated 50's style hotel is an absolute treasure, from the quirky rooms to the fantastic pool area and the high end gym. The hotel has parking on site that is reasonably priced and the staff are genuine. We had a lovely time and can't wait to go back.

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Helpful?
Thank Scotty959
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Scotty959, Thank you for your feedback in regards to your recent visit with us at the Renaissance Palm Springs. I'm delighted to read that we were great hosts and thank you for the great score of 5! We look forward to having the opportunity to be your host again soon. Sincerely, John Ault GM

San Diego, California
Reviewed 4 days ago NEW

This is supposed to be a high end Marriott and it isn't. This properties only claim to fame is the lobby and pool area. The rooms have popcorn ceilings and plastic cups. The shower water was not hot after running it for 10 minutes while sink water was hot. Have no idea how that could happen. The mattress was saggy...

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Helpful?
Thank Conrad C
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Conrad C, Thank you for sharing your comments with us at the Renaissance Palm Springs. We are about to undergo a Marriott refresh this summer and the models rooms look fantastic. I apologize that we felt short of your expectations. We hope we can get another opportunity to be your host soon. Sincerely, John Ault GM

Seattle, Washington
Reviewed 5 days ago NEW

It's a nice hotel. Rooms are comfortable. Pool is lovely. They were very accommodating to my asking for two room changes in order to find one that was very quiet. Morning coffee bar in the lobby lounge is super convenient. However, despite asking at checkout and then calling again today and asking a second time, they seem incapable of sending...

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Helpful?
Thank snmw
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear snmw, Thank you for letting us know how we performed at the Renaissance Palm Springs. I apologize for the billing opportunity that occurred. There are several occurrences when our guest makes a third party travel agent reservation that we are unable to send or print you an invoice at the hotel as the agency themselves has to sent this...

Reviewed 6 days ago NEW

My family first visited Palm Springs. The hotel was close to the airport and downtown and was in a convenient location. The staff were also friendly and the breakfast was so good compared to other hotels. Especially my wife liked the room view very much. My family will come back someday and will stay at this hotel even then.

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Helpful?
Thank 정현 김
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor and thank you for your kind score of 5! We look forward to having the opportunity to be your host again soon! Sincerely, John Ault GM

Boston, MA
Reviewed 1 week ago NEW

I happened across this hotel when I was looking for a place to take a break from my work in San Diego. I went for a two night weekend. I read the reviews and I was a bit surprised considering it is a Marriott property. I'm SO happy I disregarded the reviews and found out for myself! BEAUTIFUL entrance! VERY...

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Helpful?
Thank SNP1000
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear SNP1000, Thank you so much for sharing your comments with us and the Trip Advisor community of reviews for the Renaissance Palm Springs. We have the largest hotel in Palm Springs with the largest pool in Palm Springs and so many of our guests prefer our hotel over others due to the resort feel and the location to downtown....

Vancouver, Canada
Reviewed 1 week ago NEWvia mobile

The staff is excellent, attentive and very polite. It is clear that while tips are appreciated, they are not expected. Buffet Breakfast was awesome. It has good variety and again, excellent service. There is a fridge, but there is no bottled watered offered in the room except for the token 5$ mini bottle of Evian. Great valet parking but if...

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Helpful?
Thank Hanky53
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Hanky53, Thank you for taking the time to review our hotel on Trip Advisor and thank you for your kind score of 5! We look forward to having the opportunity to be your host again soon! Sincerely, John Ault GM

San Diego, California
Reviewed 1 week ago NEW

Has a wonderful pool, and sitting around the fires at night is awesome. What keeps it from getting a 5 star is the parking rates. Fairly close to downtown, just two huge blocks. I have stayed here a couple of times. Always enjoyed it.

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Helpful?
Thank kickersdj
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear kickersdj, Thank you for taking the time to review our hotel on Trip Advisor and the good score of 4. We look forward to having the opportunity to be your host again soon to earn that 5 rating:) See you soon! Sincerely, John Ault GM

Reviewed 1 week ago NEWvia mobile

Lovely environment to relax. Beautiful common space decor. Staff courtesy is superb; very willing to accommodate. I would have given a 5 rating except housekeeping was not prompt. I highly recommend this hotel and look forward to my next stay there.

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Helpful?
Thank LaDonna P
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear LaDonna P, Thank you for taking the time to review our hotel on Trip Advisor. I apologize that we fell short in Housekeeping but look forward to earning that 5 rating next time..... Sincerely, John Ault GM

Reviewed 1 week ago

We really enjoyed a family vacation at this resort. It is walking distance to town and baseball games. We love the pool and had a poolside lunch today which was very very good. This is our second time staying here and I am sure we'll be back. They are very accommodating and there is plenty of staff to help you...

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Helpful?
Thank Annette J
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Annette J, Thank you for taking the time to review our hotel on Trip Advisor and thank you for your kind score of 5! We look forward to having the opportunity to be your host again soon! Sincerely, John Ault GM

SAnta Ana
Reviewed 1 week ago

Hotel is in great part of town where you can literally walk to the central area where there are shops and restaurants. Right across street is Regal movie theater. Rooms are dated and could use updates. Carpet had stains and towels are old and rough. Couch in sitting area was very uncomfortable. TV cable did not appear to work because...

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Helpful?
Thank euscarol
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear euscarol, Thank you for taking the time to review our hotel on Trip Advisor. As a valued guest, we see that there is room for improvement based on your feedback we noticed that there were a few missed opportunities. Our hotel is undergoing a Marriott refresh in June this year that will impress all of our travelers. Please accept...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Date
Date
Cuisines: American, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 

Additional Information about Renaissance Palm Springs Hotel

Address: 888 E Tahquitz Canyon Way, Palm Springs, CA 92262
Location: United States > California > California Desert > Palm Springs
Price Range: $170 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott and Travelocity so you can book your Renaissance Palm Springs Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Spa Hotel in Palm Springs
#8 Business Hotel in Palm Springs
#29 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Palm Springs Hotel staff and other travelers.
25 questions
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See all questions (25)

Questions? Get answers from Renaissance Palm Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms in the far wing give a fantastic view of the mountainside”
 of 5 bubbles Scotty959, 3 days ago | Read review
“we were on the 3rd floor overlooking the pool and it was very quiet”
 of 5 bubbles 38ConradC, 4 days ago | Read review
“Pool View Rooms 25 thru 49 on any floor”
 of 5 bubbles SNP1000, 1 week ago | Read review
“I really liked the inside courtyard view of the pool area.”
 of 5 bubbles kickersdj, 1 week ago | Read review
“Rooms on east side with balconies facing the pool and mountains are excellent view.”
 of 5 bubbles donaldsM7584MX, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question