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Movie Colony Hotel

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Movie Colony Hotel
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341 Reviews from our TripAdvisor Community

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Showing 322: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW

Check in is at 3:00, and the reception closes at 5:00. If you're late you need to go over to their other property, which is so much fun in the 113 degree weather. There is no one to help you with your luggage. Sorry if your room is upstairs and you have a bad back. I got there a little... More 

Helpful?
Thank Jamie G
Santa Barbara, California
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Only stayed 1 night, but loved the location, the style and the room was great. No issues other than the hot water was reversed w/the cold, but the staff was very friendly. They gave us a late checkout for the confusion. The other hotel guests were also fun to chat with at the pool and at the breakfast area. Would... More 

Helpful?
Thank Anne P
Henderson, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

What a disappointment! I have come here in the past and this place was incredible. Swanky and luxurious and the perfect vibe. Now it is under new ownership and they aren't even trying to make it nice anymore. They used to put in all the subtle perfect touches: happy hour, the morning fruit and pastries, water with cucumber at the... More 

Helpful?
Thank Erin H
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Sad Guest, I am sorry to see your poor perception of the Movie Colony Hotel. It appears that we were unable to get past your memory of previous years. We still have our chilled water out for guests, the music is still played at the pool, the paint is consistently being updated, and we have dedicated, friendly staff members.... More 

chicago,illinios
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This place is nothing like it was described. The rooms where like staying in someone's two car garage. Painted floors that was pealing dirty bed skirts. Their sister hotel the triada they told us was associated with the Marriott hotel. Housekeeping did a nice job. The breakfast was the same blueberry bagels everyday. When the fruit was gone they didn't... More 

Helpful?
2 Thank mangia007
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Important Guest, Ouch, we truly apologize for your experience. I have invested a lot of time and money into freshening up the property. I have purchased new linens, new towels, and have invested in a HOST Dry Extraction System to ensure all carpets and floor coverings are to their optimum cleanliness. We have brand new sheets and towels in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 23, 2016 via mobile

Knew we were in trouble as soon as we arrived. The carpet in the front lobby was torn and actually missing in places. The gentleman who greeted us was friendly enough and helpful but stated the office closes early and if we needed anything we would need to contact the front desk of the hotel next door. After being shown... More 

Helpful?
1 Thank Wendy B
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Disappointed Guest, Naturally we are sad to see your comments on the property. We take your comments to heart and we are doing everything we can to keep this lovely legend looking spectacular until the official renovation begins. I am sorry that we were unable to provide you with the renowned service that we go to great lengths to... More 

San Diego, California
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 28, 2016 via mobile

Let's start with the pluses... Great location; 5 minute walk to shops, restaurants and morning coffee. Beautiful scenery, and a very nice staff. On the limitations, the property is tired. Pool tiles lifting, room fixtures in disrepair, and and old, noisy compact air conditioner. The continental breakfast was underwhelming. We will pass on this property until they complete a refresh.

Helpful?
2 Thank Thomas W
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Valued Guest, We appreciate your comments on the scenery and our friendly staff. We are actually diligently working on refreshing as much as possible before the renovation of the property. We have invested in new linens and terry, created a more robust breakfast offering, and have been working in every guest room to ensure the best possible guest experience.... More 

santa rosa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 17, 2016

How sad...We are extremely disappointed in this "adjustment period" between the old owner and new owners (the Triada of Palm Springs). Although, the new owners have owned this property for several months, they have declined to take any responsibility for the sad deterioration of this once beloved hotel. As we entered the lobby, we should have immediately turned around. The... More 

Helpful?
4 Thank Terry U
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Sad Guest, Naturally, we are sad to see your comments on the Movie Colony. This property is a lovely legend and will soon be restored to its Mid-Century Modern beginnings. You may be unaware that the lobby has always closed at the Movie Colony, we have increased service by offering the amenities of the Triada next door so no... More 

Crystal Lake, IL
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 2, 2016 via mobile

Booked based on all of the positive reviews from people who come back year after year. A couple of things that we liked about the property: - location was amazing for walking, running, shopping eating and drinking! - Took full advantage of the bikes - what a great perk! - Staff for the most part was very nice - all... More 

Helpful?
2 Thank dworl1CrystalLake_IL
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Lovely Guest, Thank you for taking the time to submit your review. The Movie Colony Hotel is currently a diamond in the rough, but still has incredible history and architecture to its many claims. The ownership of Triada Palm Springs bought The Movie Colony Hotel a few months ago, and hopes to restore it to its original glory. I... More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 2, 2016 via mobile

Setting the scene: My husband and I have for the last 15 years booked 10 days every 2 years at The Movie Colony. We recommended to friends and family who too recommended it on. This year we we looking to book again our dream ten days in mid September. We have always booked directly with hotel so off we sent... More 

Helpful?
4 Thank kirstiebm
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Loyal Guest, I must apologize for the cool response you received from the reception. The last thing we would want is for a loyal guest not being able to come back. Please feel free to contact me personally at thusted@pacificahost.com. I will absolutely make sure we are able to accommodate you for as close to the dates you want... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 11, 2016

If you stayed at this hotel before as I had, do not plan a return. New owners of the Movie Colony hotel really let the place go. The pool is poorly heated, the continental breakfast is no longer worth waking up for. Dirty floors with dust blowing across the room like tumbleweed and moldy showers is all the evidence one... More 

Helpful?
7 Thank kerner24
Todd H, General Manager at Movie Colony Hotel, responded to this review

Dear Valued Guest, The goal of the new ownership was to keep the integrity of the Movie Colony Hotel, and to not shake things up until a distinct new design was in place. Nothing has been changed as of yet, the rooms, the pool, the housekeeping staff, and the complimentary breakfast. We have even attempted to increase overall service by... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge

Additional Information about Movie Colony Hotel

Address: 726 N Indian Canyon Dr, Palm Springs, CA 92262-5704
Location: United States > California > California Desert > Palm Springs
Price Range: $93 - $1,120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Movie Colony Hotel 3.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Movie Colony Palm Springs
Hotel Movie Colony
Hotel Style:
#13 Spa Hotel in Palm Springs
#23 Romantic Hotel in Palm Springs
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