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The Saguaro Palm Springs

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1,072 Reviews from our TripAdvisor Community

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Showing 980: English reviews
London
Reviewed April 6, 2015 via mobile

Stayed here for 2 nights and had a brilliant time. From reception to the cleaners to the bar staff, everyone who worked here was great. Had some problems with the room and it was dealt with impeccably by Sara at reception. Brilliant place, wish I couldn't have stayed another night.

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Helpful?
Thank Alf0205
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear Alf0205, I was so happy to read that Sara took good care of you. She will be thrilled about the shout out from you. Thank you for your review. We are glad you had a great experience. Sincerely, Dan Burgess Hotel Manager

Dallas, Texas
Reviewed April 5, 2015

Great hotel great staff perfect location!!! We were able to check in early. Staff gave great restaurant suggestions. The pool is amazing. However, there were lots of kids. Perfect place to stay for a low key weekend.

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Thank nothappy2220
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear nothappy2220, We so appreciate you reviewing your experience at the Saguaro. Thank you so much! Hopefully we will see you gain soon. Sincerely, Dan Burgess Hotel Manager

Berkeley, California
Reviewed April 3, 2015

Stayed here for 3 days to celebrate my daughters' birthday. Rooms are very good with everything you need. We had a nice pool view on the second floor with a sweet balcony. The pool area is delightfully comfortable and has just the right amount of hipness without trying too hard. Great location with the mountains as a backdrop. The pink...

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Helpful?
Thank RLD-Berkeley
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear RLD-Berkeley, Thank you for the kind review. I love your last comment, "This hotel is what is best about Palm Springs - relaxed, fun, sunny, and all kinds of people from families to singles having a good time", as it is exactly the experience we are trying to deliver. Awesome! Sincerely, Dan Burgess Hotel Manager

Mexico City, Mexico
Reviewed April 2, 2015

A great place to rest, to enjoy the pool and good weather of the desert, excellent tapas restaurant, cool breakfast outside. I love the signs in the reception desk where the people working there state why they live in Palm springs and their favourite spot. Colourful and warm!

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Helpful?
Thank AliciaBoy
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear AlliciaBoy, Awe you didn't mention who you saw! We are happy you enjoyed the host profiles at the front desk. It is so nice that you noticed the details! Thank you for your review. We really appreciate it. Sincerely, Dan Burgess Hotel Manager

Los Angeles, California, United States
Reviewed April 1, 2015

Kids had a blast. We liked the playful vibe. We got complimentary upgrade to pool view room and enjoyed the pool areas: very relaxed. We were late forour check out (4:30pm!) and were charged $39 which we paid n problem even if on a non fully booked Monday I think could've being comped. Front desk personnel were great nevertheless Only...

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1Thank Massimo F
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear MassinoF, We appreciate the review. I was happy to read that you and your family had a great time at the Saguaro. Thank you so much for sharing your experience. Sincerely, Dan Burgess Hotel Manager

Newport Beach, California
Reviewed March 31, 2015

Checked in Sunday afternoon the 29th and checked out this am the 30th. Hotel was great. Rooms were clean and beds and linens were awesome. El Jeffe lobby bar super cool. Free shuttle from hotel to Palm Canyon every hour til 9PM and return shuttle runs til 1 am... Perfect .. Only problem was on check out with charges. They...

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Helpful?
Thank Lisa M
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear LisaM, Glad to read that you enjoyed the Saguaro. Thank you for reviewing us. Sorry for the credit hold. Credit holds vary depending on the issuing bank of the credit card but the standard is two to three business days. We do apologize for any inconvenience we may have caused you. Thank you for staying with us. We really...

Minnesota
Reviewed March 30, 2015

We LOVED the Saguaro and plan on coming back next year for our annual Girl's Weekend. With 4 of us, we upgraded to the suite, which had a second bath plus a good-sized living room area (see pic). Each room had a balcony overlooking the pool area, which was lovely and well-kept. While there was music around the pool area,...

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Thank MinnesotaPatty
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear Minnesotapatty, Thank you for your review. We really appreciate it. We look forward to welcoming you back next year! Sincerely, Dan Burgess Hotel Manager

Reviewed March 30, 2015

I've been to Palm Springs a few times to enjoy a short weekend getaway and I always like to explore new hotels. With that said, I don't mind to spend as long as it's a good experience. My last visit was on March 21st and I have to say it was my first and definitely last stay at The Saguaro....

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2Thank Emanette P
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear EmanetteP, How disappointed I was to read your review. I apologize that you had this experience at the Saguaro. I appreciate you sharing your experience as it allows me to follow up with my team. I do hope you contact me directly as I would welcome the opportunity to apologize to you directly. Sincerely, Dan Burgess Hotel Manager

Oakland, California
Reviewed March 29, 2015 via mobile

This is a great hotel. Rooms are clean, linens are great for a former motel type accommodation. The pool is vibrant with plentiful towels and poolside chairs. We stayed five nights during the American Documentary Film Festival. The highlight for us are the daily free yoga classes at 8am. 9 on Sunday. It's a wonderful way to start the day....

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Thank exploringlee
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear exploringlee, The daily yoga class is a highlight for many of our guest at the Saguaro. We are so pleased you enjoyed this amenity. Thank you for your review. Sincerely, Dan Burgess Hotel Manager

Colorado
Reviewed March 26, 2015

Good family hotel convenient to Palm Springs attractions. Not quite a four star but very comfortable. The hotel staff from front desk to housekeepers were extremely friendly and very keen on ensuring we were comfortable. We chose for location and price. The kids love the brightly colored decor (our room had purple carpet an an orange bathroom.). Our bed was...

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1Thank Weekendtraveler40
SaguaroPalmSprings, Manager at The Saguaro Palm Springs, responded to this review

Dear Weekendtraveler40, Thank you for reviewing the Saguaro, Palm Springs for tripAdvisor readers. We really appreciate the kind review. So happy to read that you and your family had a great experience. Come see us again real soon! Sincerely, Dan Burgess Hotel Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
To know Palm Springs is to love it or the style, there's an undeniable lure to this oasis of desert modernity in the heart of Palm Springs. The Saguaro offers a sense fun and uncomplicated design, food and service. Guests enjoy our resort style amenities including our pool, 24-hours fitness room, morning yoga, touring bikes, boutique spa and two restaurants. Guestrooms & Suite - All with a patio or balcony - Flat screen HDTVs• - Large desks - iPod docking station - On-demand movies and music - Bathrobes - Coffee maker - Mini-refrigerator Services & Amenities: There are certain standards by which a visit to Palm Springs is judged, such as pool time and the scenery that goes with it, the quality of architecture and design, and perhaps most importantly, the ability to enjoy the desert landscape and air, preferably with cocktail in hand. By all accounts, the Saguaro has you more than covered. -Pet-friendly with no fee -Self parking* -WiFi* -Daily yoga* -Use of Touring Bikes -Complimentary airport and town shuttle* *Included in daily resort fee of $25.00 USD per night. Meetings & Events: Palm Springs is a destination for meetings and events more than ever, seducing planners with 350 days of sunshine a year and abundant golf, shopping and desert curiosities. The Saguaro features several flexible event space options and is ready to host your event, whether it's hosted in our one of our two ballrooms, garden courtyard, in a private dining room. ... more   less 

Additional Information about The Saguaro Palm Springs

Address: 1800 E Palm Canyon Dr, Palm Springs, CA 92264-1617 (Formerly The Saguaro Palm Springs, a Joie de Vivre Hotel)
Location: United States > California > California Desert > Palm Springs
Price Range: $142 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saguaro Palm Springs 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Holiday Inn Palm Springs
Palm Springs Holiday Inn
Hotel Style:
#6 Top resorts Hotel in Palm Springs
#9 Spa Hotel in Palm Springs
#11 Luxury Hotel in Palm Springs
#12 Family Hotel in Palm Springs
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Questions & Answers

Here's what travelers have asked, with answers from The Saguaro Palm Springs staff and other travelers.
34 questions
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Los Angeles, California
Huntington Beach, California
4 months ago
Sheffield, United Kingdom
10 months ago
San Diego
7 months ago

See all questions (34)

Questions? Get answers from The Saguaro Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms seem to be great”
Shari75, 5 days ago | Read review
“Upper level rooms are quieter.”
PalmSpringsSharon, 1 week ago | Read review
“Room 285 on an "off-weekend" was relatively quiet (3rd floor would've been better). I wouldn't advise a room facing the pool EVER.”
00Severijn, 2 weeks ago | Read review
“The vast pool area is open from 8 am to midnight. Music is played during open also a bar in the area.”
  • Two toilet roll dispensers but only one bar of soap for shower and vanity.
  • Hallway 'decor' outside our room
944phyllisk, 3 weeks ago | Read review
“Ask for a room with an outside view”
jjacobsob, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question