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Hyatt Palm Springs

285 North Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-5525
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Traveler (1012)
Room & Suite (580)
Videos (1)

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About

#58 of 77 hotels in Palm Springs
Location
4.6
Cleanliness
3.6
Service
3.8
Value
3.5
Palm Springs' only all Suite hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Save up to 10%
3.5
3,646 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of downtown Palm Springs, the Hyatt Palm Springs is lauded for its prime location, offering guests convenient access to local attractions. While the hotel's amenities, including the always-open fitness center and welcoming pool, are popular among guests, some have noted a need for better maintenance and more loungers. The atmosphere evokes a retro vibe, though opinions are divided, with some guests charmed by the spacious rooms and others put off by the dated decor and the need for refurbishment. Service quality at the Hyatt is acknowledged to be friendly but inconsistent, and while cleanliness is a concern, particularly with housekeeping services, some visitors find the rooms to be well-kept despite their age. The valet parking fee is considered steep by many, impacting the overall perceived value of the hotel.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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wknorman wrote a review Feb 19
Long Beach, California53 contributions
This was our first time at the Hyatt Palm Springs and we were pleasantly surprised how nice it was. We were greeted by Anaily at the check-in desk. She was friendly and helpful. Our room was clean, and the bed was comfortable. We chose a Thursday stay so it would be convenient to attend VillageFest. The proximity of the hotel to the Palm Springs Art Museum and North Lykken Trail was a plus. We will definitely be staying here again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask for a mountain view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded yesterday
It was such a pleasure to welcome you to Hyatt Palm Springs! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. You can be sure we'll share your compliments with Anaily! Additionally, location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your great review, and we look forward to your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandy T wrote a review Jan 2024
Lake Havasu City, Arizona2 contributions
Hotel's Favorite
This is our go to hotel when we visit Palm Springs. You just absolutely cannot get a better location. The accommodations are always clean, the hotel is getting a bit aged though, but all in all, they keep it clean and provide nice big towels, comfortable pillows, good sheets. The wicker in the patio desperately needs to be replaced now. The views on both sides of hotel are incredible. Every Thursday night is the street fair right in front of the hotel which is always an added plus for things to do. Once we park, we never take the car out again until we have to leave.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded Jan 14, 2024
Good Evening, Thank you for sharing your review of Hyatt Palm Springs. We are delighted that you consider us your preferred hotel in the area and particularly enjoy our unbeatable location. It's great to know that you consistently find our accommodations clean and appreciate the quality of our pillows and sheets. With incredible views and nearby entertainment, it seems our location perfectly suits your needs. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another enjoyable visit where you can relax without any worries.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thulasi J wrote a review Feb 19
Singapore4 contributions
Worst Hyatt ever. Our room's trash wasn't taken out, there was a used wet towel in the bathtub, a used soap on the bath counter and puke smell on the couch. Dingy rooms and dirty place. Reception staff is good. We were supposed to stay for 3 nights. But checked out after first night and went to 'The Twist' hotel down the road and it was amazing. With a toddler I was making bookings at 1 am to switch out.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded yesterday
Good Afternoon Thulasi, Your feedback is greatly appreciated. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into your comments further and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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L M wrote a review Feb 18
1 contribution
Thank you to your staff. In particular, Rosie, who helped us by the pool on February 17, 2024. It can be busy traveling with three generations and Rosie’s accommodating assistance to my mother ensured a great day poolside. Well done Hyatt Palm Springs!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 2 days ago
Good Morning L M, Excellent service is always our goal and the fact that we could provide you with the superior hospitality we aim for warms our hearts. Rest assured, we'll let Rosie know you appreciated her assistance during your time at the pool, and we can't wait to welcome you back to Hyatt Palm Springs!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charles H wrote a review Feb 18
5 contributions
Excellent location in downtown Palm Springs! We enjoyed walking the streets, shopping, and visiting local restaurants. The hotel front desk staff were very nice. A shout out to Joaquin (sp?) at the front desk. He went above and beyond for me on several occasions when I needed assistance. He seemed to be there day and night and was always in a good mood. As others have pointed out, the hotel could use a little updating, but we had no issues with our room. Everything worked fine and the room was very clean. We had a Cabana Suite which was great for the extra space. We could faintly hear voices in other rooms during the day, but nothing too bad and slept fine at night. Breakfast in the bar is typical hotel breakfast fare. Nothing to get excited about, but not bad either. The breakfast staff were friendly and attentive. February mornings are pretty cool in Palm Springs and the lobby/bar area are pretty cool, so dress accordingly.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 2 days ago
Good Morning Charles, We greatly appreciate your feedback. From our clean accommodations to our friendly team members, we are so happy to know that you enjoyed everything about your visit. We will be sure to pass your compliments along to Joaquin, as he'll be honored by what you have to say. Thank you, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darwin N wrote a review Feb 17
San Francisco, California3 contributions
The lobby area was modern but the rooms obviously needed some TLC. Lots of damage to trim, touch up paint was obvious, the drawers didn’t open smoothly and out pull out bed didn’t have sheets, pillows or blankets for it stored somewhere in the room. There was no fan (or maybe a working fan) in the bathroom which caused it to steam a lot after showers. But the pool area was great.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Villagefest on Thursday nights are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
Good Morning Darwin, Thank you for choosing to stay at Hyatt Palm Springs. We're glad you found our location ideal and enjoyed our relaxing pool. Your feedback on our rooms is also greatly valued, and we will address these points to enhance our accommodations and improve our guest experience. We appreciate your insightful review and look forward to providing a more refined experience on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary H wrote a review Feb 17
La Habra, California2 contributions
The hotel is amazing and has an excellent location in Palm Springs. Definitely will return again. The amenities were nice and the staff was friendly. I recommend for couples or families looking to enjoy the highlights of downtown palm springs.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
Good Morning, Mary, We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team, fantastic amenities, and excellent location helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dana C wrote a review Feb 17
3 contributions
+1
You read the title of this review correctly! We were notified our hotel room was ready for an early check-in which was great! We dropped our bags and explored Palm Springs for the first time. Upon returning to our room to relax, we quickly discovered our mattress was soaking wet with urine. So much so that my clothes were wet, gross! I immediately tried to phone the front desk only to discover the phone had no cord connecting it at all - it was simply the base of the phone! We immediately went to the front desk and were moved to another room. The nice front desk clerk, Citlalli was apologetic and offered to comp our parking and breakfast. We overheard another person at breakfast mentioning their meal was to be comped. Is this how they attempt to solve the bigger issues plaguing this property?! Not one person from the Hyatt management team ever reached out to apologize for our experience or to offer to launder the clothes. I had to hand wash them in the sink so I could place them in a plastic bag to take home in my suitcase. This hotel is in total disrepair and filthy. I would never stay here again and am very disappointed with Hyatt and their management team. If I could give this hotel a zero rating, I certainly would!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
Good Morning, Dana, Thank you for your review. Please accept our sincere apologies for the shortcomings you encountered during your time with us. We are deeply disappointed to read your comments and want you to rest assured that all your concerns will be investigated internally and addressed with our team. It is our hope you will give us another opportunity to provide you with an improved experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tyger S wrote a review Feb 17
San Diego, California3 contributions
Really enjoyed our stay. The location is amazing and is in walking distance to everything. The restaurant had a smaller menu but the food we ordered was very good. The staff were very helpful and friendly. My only complaint would be that the room we were in could use a facelift. It's pretty dated. If they say the devil is in the details, don't look at the details in the bathroom. While it was generally clean, it lacked detailing. The room was the same. It lacked warmth and was pretty boring. The couch in the suite area was not very inviting to sit on, it was kind of dirty looking. If you don't spend much time there, it's a fine room. I just think for the price, it should be way nicer.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
Good Evening Tyger, Thank you for sharing your experience at Hyatt Palm Springs. We're glad you enjoyed our prime location and the quality of our restaurant's offerings. It's also great to hear our team provided you with friendly hospitality. We appreciate your feedback regarding the room's appearance and details. Your insights are valuable for our continuous improvement efforts, and we look forward to the opportunity to impress you further on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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startron wrote a review Feb 16
Roseville, Minnesota16 contributions
Spacious room with comfy bed and beautiful view of the mountains and pool from the balcony. Pool area has ample spots and umbrellas for enjoying the sun. Fitness room has a nice assortment of weights and cardio equipment. Location to delicious restaurants is ideal. The facility could use some upgrades but that didn’t affect our stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: We enjoyed the views from the 6th floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 4 days ago
Good Afternoon, We're delighted by your positive rating of Hyatt Palm Springs! It's good to know that our gorgeous views, spacious, comfortable accommodations, and great amenities made your visit to Palm Springs wonderful. We're also happy our location was perfect for exploring exciting local restaurants. Many thanks for your kind compliments and we hope you'll return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$249 - $540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency suites palm springs hotel palm springs, hyatt regency palm springs, hyatt palm springs, palm springs hyatt
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
197
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT PALM SPRINGS $152 ($̶1̶8̶7̶) - Updated 2024 Prices & Hotel Reviews - CA

Frequently Asked Questions about Hyatt Palm Springs
Which popular attractions are close to Hyatt Palm Springs?
Nearby attractions include Brandini Toffee (0.2 miles), Palm Springs Art Museum (0.2 miles), and Palm Canyon Drive (0.03 miles).
What are some of the property amenities at Hyatt Palm Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Palm Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Palm Springs?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Palm Springs?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hyatt Palm Springs?
Conveniently located restaurants include Tommy Bahama Marlin Bar & Store, The Sandwich Spot, and Tac/Quila.
Are there opportunities to exercise at Hyatt Palm Springs?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Palm Springs have airport transportation?
Yes, Hyatt Palm Springs offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Palm Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Palm Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Palm Springs offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.