L'Horizon Resort & Spa
1050 East Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92264-9169
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About
#33 of 79 hotels in Palm Springs
Location
4.6
Cleanliness
4.6
Service
4.4
Value
3.9
L’Horizon Resort and Spa brings back the glamour of Hollywood’s golden age through its unique design esthetic by renowned designer Steve Hermann. The 1950’s gem served as a playground for Hollywood A-Lister’s and U. S. Presidents alike. Now, redeveloped as a luxury resort, we boast true exclusivity nestled within intimate spaces on 3 acres of gorgeous manicured desert grounds. Our 25 Bungalows are custom designed to emulate luxurious private residences with hand selected materials and finishes. The dramatic mountain backdrop frames the imaginatively designed landscapes to create a striking setting found only at L’Horizon Resort and Spa. L’Horizon Resort and Spa is an Adult only Resort, all guests must be 21 and over.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Spa
Adults only
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Outdoor dining area
Wine / champagne
Poolside bar
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Location
57Somewhat walkable
Grade: 57 out of 100
33Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
1050 East Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92264-9169
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388Reviews12Q+A66Room tips
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+1
Room was perfect outdoor shower comfy bed outside lounge and private bar staff very helpful and respectful of are privacy check in was a breeze called when landed said the rooms would be ready 3-4 went to lunch at Spencer’s when we finished the rooms where ready
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do your research
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Back in the 1960s I would go with my parents. At that time it was owned by Jack Wrather and Bonita Granville Wrather. Wonderful cabanas for privacy were all around. Our family would stay in a back cottage with an extra room on the side. A private entrance gave a feel of privacy. Grapefruit trees were everywhere , juice was served every morning. When my parents would return home , bags of fruit would be given. Shuffleboard was a daily ritual. Nextdoor was a vacant lot that we would run our Springer Spaniel. Today the site has a restaurant, Elmers. The Wrathers had a small family home with a pool. Those were the days, of privacy and simplicity.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Very LA in that it was all style and no substance. The check in was fine, the room at first glance was very nice, but it went downhill from there. They start by making it seem like they really want to provide great service by having a bellhop take your bags and take you to your room. What this means is they take your bags, put them right where you can see them at let you know someone will take you to your room shortly...like, 20 minutes later. Then as the bellhop showed us our room, one of the lights broke as he showed us. This was never fixed. Then we attempted to call for room service, which was hilarious. There is an tablet in the room that seemingly would have been great to order from. Once I finally got it working and got to the room service page, it had no details except to say to call the room service number to order. Okay. We try calling, and the number appears to be disconnected. Fine. We call the front desk, explain the situation, and they said they could read off the menu, which seemed silly, and we asked if they could just send a paper menu. That never came. We just wanted to order a couple drinks so we just went to the bar. No one else around. Lovely bartender, but it probably took at least 20 minutes for us to get a drink. Breakfast the next morning was insane. To make a long story short, they had a single staff member (who looked like a 14 year old boy) servicing the entire hotel for breakfast. We ordered two dishes and two coffees, and were there for 3 hours. Not a leasure 3 hours as we wanted to get out, but that was just the going average amount of time it took anyone to get served. And then the food, for being part of one of "Palm Springs's hottest restaurants" was really beyond average. Oh, and then they messed up our bill, so I'm still trying to get a credit from them.…
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Feb 27, 2023
Dear Mr. Tate, thank you for taking the time to share your experience with us. We appreciate your valuable feedback, and it is disconcerting to hear that you did not enjoy your stay with us. Guest satisfaction is important to us, we set a high standard for ourselves, and we always aim to deliver a great experience, and we are truly sorry that we did not meet your expectations. On behalf of L'Horizon, we apologize for the unforeseen circumstances that resulted in delayed service times at breakfast. In addition, once our Guest Services team was made aware of the credit discrepancy on your final folio we swiftly applied the proper credit to your final folio. We understand you depended on us to make your stay comfortable and memorable, and we deeply regret we failed to deliver the high standard that you expected from L'Horizon Resort & Spa. It is our hope you give us a chance to surpass your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is significantly understaffed, and rooms need updating. In my room, the phone did not work, there was little hot water, the drapes were soiled and sleeping on the bed was like sleeping on the floor. Need I say more? Oh yes, I forgot to mention that the heating system is a add-on remote unit which operates like something from your grandmas house 100 years ago.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Feb 27, 2023
Dear Valued Guest, We are sorry that we were unable to meet expectations during your recent visit to L'Horizon Resort &Spa. This, of course, falls below the standards we strive to hold ourselves to and exceed, and for this we are sorry. We appreciate your honesty and feedback. We hope that in the future we will have the opportunity to improve upon your experience and provide you with the consistent, all-around service we strive to deliver. Take care and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Luke and Gina greeted us at the front desk. Efficiently checked us in, gave us champagne and brief history of L' Horizon. Both are very personable. Matt took us to our "Martin" bungalow, with our luggage and showed us all about it. He also doubles as valet. Morning breakfast was outside, starting with mimosas then tasty frittatas. Kelly took very good care of us, and he doubles as bar tender. We were blessed with 80 degree weather, so took advantage of the gorgeous pool and surroundings. Thanks for making a memorable Christmas.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I just spent the weekend at this resort for the first time. Worth noting that it's an Amex Fine Resort. The 4pm late check out is always the best, take advantage of it if you are a card holder. The property is really nice and the rooms were great. We upgraded for a fair price on arrival and got this super nice room that had a little sitting area and out door shower. Bathroom was plenty big. The proximity to the pool, spa and pool side bar were perfect. The entire staff was very pleasant. They always seemed happy to see us. Everyone greeted us with smiles and offered to help with anything we needed. We really got to know bartenders Alex and Joe (Joe just started and was made for this job) at the pool bar and felt like friends in the end. Alex is a pro. We want to go back just to sit at the bar and have tequila while talking with this dynamic duo. The other bar tenders were really cool as well just didn't hang with them as much. You can tell the vibe just resonated with the guests. You could start a conversation with anyone and all were friendly and very relaxed. This place really captures that laid back, Palm Springs vibe we were looking for. Food and drinks were great and the location is close to anything you might want to do yet it's secluded enough. We will be back!…
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Jun 20, 2022
Dear Warrens Journey, thank you for your kind words and valued feedback! It was a pleasure having you and your wife as our guest. We are thrilled to hear about your pleasant and relaxing experience at L'Horizon! Additionally, we are pleased to hear that you were able to enjoy your American Express Fine Hotels & Resorts benefits. We look forward to welcoming you back to L'Horizon for another memorable Palm Springs experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first time i called to upgrade our room the lady at the front desk was extremely rude and told “i am busy and can’t upgrade” when i expressed worry about staying there due to poor customer service she said “you do what you have to do then put me on hold” the guy i talked to after was much better so we decided to go anyways. I will say this one lady was the main problem and I am pretty sure she was the one who lost our Tesla key. The rest of the staff was amazing. We rented the suite one step down from their biggest suite. The room had never been used before. The spa at night didn’t heat up. The bathtub didn’t have any hot water pressure and the fireplace kept breaking. Also the bedroom didn’t have any vents so the bedroom was cleaned and really hot. Finally on our third night the air conditioning broke and they moved us to the best suite they had. The suite was fine but the pool was dirty and There was a dead bug in the shower. The water didn’t get hot either in the shower and tub. Plus the ac in the front rooms didn’t work well. What went right The bar staff was amazing and the valet was so great. Also the food was good but the menu was a little small choice wise. The spa services were meh We have had lots of massages and I felt like my masseuse wasn’t as skilled at massages. I did a full body massage and she didn’t even do my feet The trip ended when the lady at the front desk lost our Tesla key in our car and just said sorry we looked everywhere and can’t find it. We were also told that management would reach out to us since we had so many problems but they never did. This was not valet, valet wasn’t in yet and she was trying to charge our car which didn’t happen either. I was always polite and kind to everyone bc I don’t believe in being mean or throwing a fit to get my way. Even though the issues over all were numerous we didn’t get upset but we definitely won’t be back.…
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded May 20, 2022
Dear Ashley, thank you for taking the time to share your experience with us. We take guest feedback seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and we are truly sorry that we did not meet your expectations. Our sincerest apologies that your stay fell short of your expectation. Our Assistant GM and GM were both made aware of your review, and did attempt to reach out to you directly. When it is convenient for you, please give us a call, or send us an email to let us know when the best time is to reach you as they would like to discuss this with you and hopefully rebuild your faith in our brand of hospitality.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Loads going for this resort. It has the feel of a private club with a great sense of arrival, beautifully manicured gardens, a lovely quiet pool area and rooms spread in single storey bungalows around the property offering decent levels of privacy. The door to your own bungalow carries an engraved metal sign with your name which was a nice touch. Our room was pleasant but nothing particularly special. The bathroom was a little on the small side but that was probably a reflection of how old the property is and whatever the level refurbishment that has clearly taken place, this could not really be changed. Servicing of the room was not great - we had to ask for coffee cups to be washed and the mini bar replenished on our second day and for turn down as this was promised us on the first night but didn’t happen. Service at the resort was really hit and miss. Most of the team were really friendly but it wasn’t the slick operation you’d expect from a resort charging US$800 per night. I didn’t get the impression that there was a General Manager and I think with a GM overseeing the operational side of things, service would be so much better. Food was good but service at breakfast could be really slow if it was busy and in line with what I say above, wasn’t particularly polished. We didn’t get to eat at SO PA which was disappointing as it was only open on our first night and closed for the other two nights were we’re staying. Unfortunately we weren’t told this when we checked in otherwise we would have dined there on our first night. We enjoyed our stay but there look to be loads of other good options in Palm Springs so I’d recommend looking elsewhere if you want the kind of service you really ought to be getting for the rates this place is charging.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Apr 30, 2022
Dear Valued Guest, We are sorry that we were unable to meet expectations during your recent visit to L'Horizon Resort &Spa. This, of course, falls below the standards we strive to hold ourselves to and exceed, and for this we are sorry. We appreciate your honesty and feedback. We hope that in the future we will have the opportunity to improve upon your experience and provide you with the consistent, all-around service we strive to deliver. Take care and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed my stay at L’Horizon. The room service and restaurant are phenomenal with great service. My room was nice, but a little worn. Could use a refresh. Considering how pricey the hotel is, I expected the staff to be well informed, but no one seemed to know what was going on! In fact, the front desk staff didn’t even know who the GM was! I was given permission to self park before I checked in and most of the valets were accommodating and excellent. Except for my last night. I had to argue with the valet about self parking and I found him to be very uninformed and disrespectful. The AGM, Nathan, also gave me a hard time. Considering I’m paying a self parking and amenity fee, I expected better attitude and service from these two individuals. Also, that same night, someone tried to steal my license plate and all the screws were loose on my plate. Not sure how that happened, but the valet with the lousy attitude certainly wasn’t watching my car. Overall a nice stay, but not sure I’d return due to the negative experiences at the end. Too bad, but lots of choices in PS!…
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Feb 19, 2022
Thank you for staying at L'Horizon and taking the time to provide your feedback. We are disappointed to hear that various aspects of your stay were not satisfactory. Please be assured this is not the type of service that L’Horizon is known for. We extend our sincerest apologies for any missteps you may have experienced. Your satisfaction is very important to us, therefore we will share your feedback with the appropriate individuals for a proper follow up. We assure you this will be addressed and rectified. It is our hope you give us a chance to surpass your expectations in the future. Respectfully, L’Horizon Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CONS: - Very small staff during COVID, hard to get anyones attention to order food or drinks - NO SPA - I REPEAT - NO SPA. The expensive $225 massage was in a tent area on the side, while construction was going on. I would not recommend. - NO SPA - there is no steam, sauna, gym or anything like that, very misleading as the name is RESORT & SPA. - A lot of the rooms faced the public area so when you were by the pool or walking around the large windows faced you and there were unmade beds and messy rooms. Thankfully, we had a room that our windows faced the back of the property, so it was more private - I would not have felt comfortable in one of the other rooms as to have privacy you had to close all the curtains and it made the room very dark. - Pretty pricey PROS: - Very nicely kept property - Bed was comfortable - Nice pool area & jacuzzi - Food was AMAZING! Highly recommend the restaurant.…
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Date of stay: January 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Feb 5, 2022
Thank you for taking the time to provide a review of L'Horizon. We are thrilled to hear that you enjoyed our property, resort amenities, and SO.PA restaurant. We understand the service issues that you faced during your stay and empathize greatly that you experienced them. We appreciate your notes about our SPA and will utilize them on our mission to provide exceptional service and amenities to our guests. We hope to provide you with another unique stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$587 - $805 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
horizon hotel palm springs, horizon palm springs
FORMERLY KNOWN AS
The Horizon Hotel
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
25
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Frequently Asked Questions about L'Horizon Resort & Spa
Which popular attractions are close to L'Horizon Resort & Spa?
Nearby attractions include Agua Caliente Indian Canyons (0.7 miles), Moorten Botanical Garden (0.6 miles), and PS Underground (0.2 miles).
What are some of the property amenities at L'Horizon Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at L'Horizon Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at L'Horizon Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at L'Horizon Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to L'Horizon Resort & Spa?
Conveniently located restaurants include Purple Room Supper Club, Miro's Restaurant, and Elmer's Restaurant - Palm Springs.
Are there opportunities to exercise at L'Horizon Resort & Spa?
Yes, guests have access to a pool during their stay.
Are pets allowed at L'Horizon Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to L'Horizon Resort & Spa?
Many travelers enjoy visiting Indian Canyons (2.3 miles), Village Green Heritage Center (1.5 miles), and McCallum Adobe (1.5 miles).
Does L'Horizon Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is L'Horizon Resort & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.