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L'Horizon Resort & Spa

1050 E Palm Canyon Dr, Palm Springs, Greater Palm Springs, CA 92264
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Traveler (231)
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Panoramas (14)
Room & Suite (228)

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About

#34 of 77 hotels in Palm Springs
Location
4.6
Cleanliness
4.6
Service
4.4
Value
3.9
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Spa
Adults only
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Outdoor dining area
Wine / champagne
Poolside bar
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Luxury
Modern
395Reviews12Q+A70Room tips
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Irene L wrote a review Jan 2024
1 contribution
Hotel is incredible and very private. The staff is amazing and helpful. The rooms and service is top notch . Food and drinks are delicious. Amenities are excellent. Only requests is to have showers with regular sewer heads as an option
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Jan 4, 2024
Dear Irene, thank you for sharing your recent L'Horizon Resort & Spa experience with us! We're delighted to hear that you found our resort incredible, private, and that our staff provided amazing and helpful service. Your feedback regarding the showers is valuable, and we appreciate your suggestion for regular showerheads as an option. We take such input seriously as we strive to enhance our guests' experiences continually. We're grateful for your kind words and hope to welcome you back to L'Horizon Resort & Spa soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel wrote a review Dec 2023
Houston, Texas137 contributions137 helpful votes
Rooms are very well appointed nicely furnished for the resort feel in Palm Springs. . Service is very good, staff try hard. On-site restaurant is okay, not great but nice atmosphere. Breakfast was good.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Dec 4, 2023
Dear Daniel, Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our rooms to be well-appointed and nicely furnished, capturing the essence of a true Palm Springs resort experience. It's great to know that our team's hard work and dedication to service did not go unnoticed. We appreciate your honest assessment of our on-site restaurant. While we're pleased you enjoyed the nice atmosphere, we also take your feedback seriously and will use it as an opportunity to make improvements. Your input is invaluable to us as we strive to enhance the overall dining experience for our guests. Thank you once again for choosing to stay with us, and we look forward to the opportunity of welcoming you back for an even more enjoyable visit in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert Z wrote a review Dec 2023
1 contribution
I booked this stay through American Express and it included free breakfast and a $100 credit which most hotels accommodate for food and beverage but this resort only validates the credit for spa treatments. I didn’t even know this hotel had a spa. At check out the desk clerk explained they have spa treatments brought in but don’t have an official spa which should disqualify the requirement of the credit. If you don’t have an official spa you can’t require the credit for treatments. Other than that I like this resort but it is limited in its benefits. They also do not offer dinner reservations for guests at their restaurant- they must eat at the bar or in their room. Shouldn’t guests have priority? It’s not like the restaurant is busy anyway. This is a nice resort if you’re on a honeymoon or if you want peace and quiet. It’s not a place where people meet or mingle and certainly not a lively location. It’s very quiet and chill and nice for a night or two.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Quiet and serene atmosphere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Dec 4, 2023
Dear Valued Guest, Thank you for sharing your experience and bringing these concerns to our attention. We appreciate your feedback and would like to apologize for any inconvenience you experienced during your stay. Regarding the $100 American Express Spa Credit, we apologize for any confusion caused by the limitations on its use. We will review our communication and make necessary adjustments to ensure that guests are well-informed about the specific terms and conditions associated with such credits, especially when it comes to spa treatments. We understand the importance of offering a convenient and enjoyable dining experience. We'll reassess our policies to see how we can better accommodate guests' preferences for dinner reservations, and ensure that they have a seamless dining experience. Your feedback is invaluable, and we want to assure you that your concerns will be thoroughly addressed to enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide an improved stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PAMLAB_21 wrote a review Nov 2023
3 contributions2 helpful votes
Dear Management, I am writing to express my deep disappointment and frustration with my recent hotel booking experience. Unfortunately, I must convey my dissatisfaction due to the lack of communication and complete absence of response to my pre- arrival emails. Upon making a reservation, I received an email confirmation stating: "We will follow up with additional details closer to your stay...In the meantime, please feel free to reach out to us directly..." No one ever reached out nor did they respond to my emails. As a hotelier and professional traveler, I understand the importance of effective communication between guests and hotel staff. However, my attempts to establish contact with your hotel prior to my arrival were met with silence. Despite sending two emails to make a connection, I received no response whatsoever. As a 4-Star hotel you claim to be, I would expect a certain level of communication and luxury service from your establishment. This lack of communication left me feeling uncertain and apprehensive about my upcoming stay which resulted in me canceling my reservation. I was coming to celebrate my 8th Wedding Anniversary and had high hopes of enjoying a relaxing stay. When I called to cancel, the receptionist asked my reasoning for the cancellation. I was transparent with her on my experience up to this point. She didn't have much to say or offer and again, not what I would expect from a property that advertises themselves as "Ultra Luxury". Ironically, I received two emails afterwards regarding my cancellation. There is certainly a discrepancy between the luxury image you portray to be and the actual experience provided to the guest. I sincerely hope you take this feedback seriously and make the necessary efforts to retrain your team on communication and empathy to prevent other guests from enduring a similar frustration in the future.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Nov 17, 2023
Dear Valued Guest, Thank you for taking the time to share your concerns regarding your recent booking experience with us. We genuinely value your feedback, and I would like to extend our sincere apologies for the disappointment and frustration you experienced during this process. I assure you that your feedback is of utmost importance, and we are committed to addressing the issues you raised. Our records indicate that our Guest Services team provided the requested amenity form six days prior to your arrival and unfortunately received an incomplete form the following day. We apologize for the lack of prompt communication regarding the incomplete form. This oversight is certainly not reflective of the level of service we aim to provide, especially to valued guests such as yourself. I understand the importance of effective communication, particularly in the hospitality industry, and I regret that we fell short of your expectations in this regard. We are committed to making the necessary improvements, and your feedback will be shared with our team. Additionally, we will be conducting a thorough review of our communication protocols and guest interaction training to prevent similar frustrations in the future. Once again, I apologize for any inconvenience you experienced, and I genuinely appreciate your insights. We value your patronage and hope for an opportunity to regain your trust in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole wrote a review Nov 2023
Los Angeles, California2 contributions2 helpful votes
This was our second time at L’Horizon. The first time being in 2019. At that time we had a pleasant stay and often recommended the hotel. This visit however has been one of the worst hospitality experiences we have had in a while and we are very well travelled. We booked through Amex platinum and were offered a room upgrade at check in. This “upgrade” was to bungalow 4 which was right along the main highway. All night we could hear cars and trucks passing by and at 7am we were worked up by the trash truck. We complained to the hotel and they offered to move us. The room we moved to is in the Herman side of the property. The room was quiet and is beautiful. As others have mentioned, the main issue with the resort is they are understaffed and seem to not have proper management. Breakfast is by the pool and is staffed by the bartenders that have to run out and take orders. Yesterday breakfast took an hour and we really just wanted to grab a quick bite and get on with our day. Today we opted to do room service so we wouldn’t have to sit for so long. It took us 90 minutes to get breakfast and we had to call twice and ask two servers to look into our order. When you are spending $1,000 a night this is unacceptable. There are some great staff, Omar being one, but they are spread way too thin. If you are looking for a 5 star experience in the desert this is NOT it. Great concept but service is no where near the caliber you’d expect at a 5 star hotel. No one walks around the pool offering to take lunch or beverage orders. You have to physically go tk the bar. Save your money and go to the Parker!
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Took 2 and 4 are along the street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Nov 7, 2023
Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay at L’Horizon. We genuinely appreciate your loyalty as returning guests and regret to hear that your experience this time did not meet your expectations. We sincerely apologize for the inconvenience caused by the initial upgraded room assignment. Your feedback about the noise disturbance and the subsequent room change has been duly noted, and we understand the importance of a peaceful stay. We also appreciate your candid remarks regarding the challenges with the service during breakfast. It is disappointing to hear that you encountered delays and had to deal with extended waiting times. Rest assured, we have addressed the staffing concerns to ensure a smoother and more efficient dining experience for our guests. Our commitment to providing a 5-star experience is unwavering, and we will be reviewing our operations to address the issues you raised. We sincerely value your input as it helps us identify areas for improvement. Thank you once again for sharing your thoughts, and we hope to have the chance to welcome you back and deliver the exceptional experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela D wrote a review Oct 2023
1 contribution
+1
The historic and architecturally significant bungalows encircle the landscape which includes ocotillo, plumaria, and agave. The San Jacinto mountains are visible enough to enjoy the changing colors at sunrise and sunset. You can enjoy lunch and breakfast by the pool, or on your own private bungalow patio. Other amenities include a jacuzzi - which was so small we didn’t have a chance to take a soak as there always seemed to be a couple enjoying it - and a bocce court. There were a couple “classy” touches that stood-out to me, like the brass plate engraved with your name on the front door of your bungalow (and you get to keep it as a souvenir!), and also the lavender pillow spray they leave with turndown service. The bungalow was also stocked with an assortment of gourmet goodies and cocktail options. Best of all were the Frette linens, robes and slippers. And the bed was especially cozy! The water pressure wasn’t great, and the bathroom lacked an area that made it easy to apply makeup with minimal counter space and a magnifying mirror kept under the sink. We ate breakfast on the grounds twice, and the service was warm and friendly, but make sure you leave time for a very leisurely pace. We really enjoyed dining at SOPA in the romantic garden setting. The food was superb and the service was outstanding. In fact, the staff at L’Horizon were the best part: from the warm greeting at the front desk to Matt at valet helping you to your room; Kelly and Omar at SOPA; Cassidy at breakfast. The staff was engaging and knowledgeable and genuinely wanted to see to it you had the best experience possible.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Give yourself plenty of time to dine - the pace is very European ; ))
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Oct 30, 2023
Dear Valued Guest, We're thrilled to hear about your recent experience at L'Horizon Resort & Spa! It's fantastic that you appreciated the historic bungalows, beautiful landscape, and the thoughtful amenities provided, including the personalized name plate. We're delighted that you found the in-room amenities to be a highlight, and that the staff, from the front desk to dining, made your stay memorable with their warm and friendly service. Your feedback is invaluable, and we hope to welcome you back for another wonderful stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brett M wrote a review Oct 2023
15 contributions4 helpful votes
+1
Book this hotel-- right now. I don't have enough positive things to say about the hotel, the staff, and the management. My partner and I are extremely well traveled, and we haven't received this level of service in the US to date. From the valet staff, to the front desk staff, to the house cleaning and restaurant/bar, these people treat you like royalty. The grounds to this hotel are in amazing condition, L'Horizon being your classic/mid-century vibe, and Hermann Bungalows at a higher price point being your more modern/pristine luxury stay. I will definitely return with my partner-- hopefully the pictures attached to this review say it all. Thanks L'Horizon/Hermann Bungalows staff-- birthday week success.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be careful visiting in the off season. Approaching summer and coming out of summer the resort may...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Oct 7, 2023
Dear Brett, we are humbled by your generous review! It was our sincere pleasure hosting you at L'Horizon Resort & Spa & The Hermann Bungalows. We are pleased to hear about your fantastic birthday experience and the excellent service you received during your stay. On behalf of L'Horizon, thank you for your kind review and we look forward to hosting you again in the near future. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LMLosAngeles wrote a review Jun 2023
Los Angeles, California2 contributions5 helpful votes
We love coming here having gotten married at L’Horizon in 2016. I can confidently say each visit is better than the next. We stayed at the Herman Bungalows side this time and it was fantastic. The rooms are gorgeous. The service was quick and immediate. When we thought we had an issue with the ac, they sent someone right away, even though it turned out I misread the heat and ac on the best dial! The staff was lovely at the bar, the L’H bar, the front desk, the valet, everyone. The most special part are the views from the property, the hedges mean you only see incredible desert Mountain Views from every angle. No property can compete!
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Jul 4, 2023
Dear Ms. Moorhead, we are humbled by your generous review. It was our sincere pleasure hosting you at The Hermann Bungalows for your return visit. We are pleased to hear about your fantastic experience and the excellent service you received during your stay. On behalf of L'Horizon & The Hermann Bungalows, thank you for your kind review and we look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mattyblue59 wrote a review May 2023
Livingston, New Jersey6 contributions4 helpful votes
+1
Room was perfect outdoor shower comfy bed outside lounge and private bar staff very helpful and respectful of are privacy check in was a breeze called when landed said the rooms would be ready 3-4 went to lunch at Spencer’s when we finished the rooms where ready
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Do your research
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Jun 2, 2023
Dear Valued Guest, we are humbled by your generous review, thank you for taking the time to share your kind feedback! It was our sincere pleasure hosting you at L'Horizon Resort & Spa & The Hermann Bungalows. On behalf of L'Horizon, safe travels and we look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Coastal225312 wrote a review Mar 2023
Long Beach, California1 contribution3 helpful votes
Back in the 1960s I would go with my parents. At that time it was owned by Jack Wrather and Bonita Granville Wrather. Wonderful cabanas for privacy were all around. Our family would stay in a back cottage with an extra room on the side. A private entrance gave a feel of privacy. Grapefruit trees were everywhere , juice was served every morning. When my parents would return home , bags of fruit would be given. Shuffleboard was a daily ritual. Nextdoor was a vacant lot that we would run our Springer Spaniel. Today the site has a restaurant, Elmers. The Wrathers had a small family home with a pool. Those were the days, of privacy and simplicity.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Services Manager, Guest Services / Front Office at L'Horizon Resort & Spa
Responded Jun 2, 2023
Thank you for sharing your wonderful feedback, we are humbled to continue the tradition of L'Horizon and provide our guests with the same memorable moments on property. We look forward to hosting you again at L'Horizon Resort & Spa, where you can experience the same privacy and simplicity as intended by Mr. & Mrs. Wrather.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$537 - $884 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
horizon hotel palm springs, horizon palm springs
FORMERLY KNOWN AS
The Horizon Hotel
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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L'HORIZON RESORT & SPA - Updated 2024 Prices & Hotel Reviews (Palm Springs, CA)

Frequently Asked Questions about L'Horizon Resort & Spa
Which popular attractions are close to L'Horizon Resort & Spa?
Nearby attractions include Agua Caliente Indian Canyons (0.7 miles), Moorten Botanical Garden (0.6 miles), and PS Underground (0.2 miles).
What are some of the property amenities at L'Horizon Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at L'Horizon Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at L'Horizon Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at L'Horizon Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to L'Horizon Resort & Spa?
Conveniently located restaurants include Purple Room Supper Club, Miro's Restaurant, and Koffi South.
Are there opportunities to exercise at L'Horizon Resort & Spa?
Yes, guests have access to a pool during their stay.
Are pets allowed at L'Horizon Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to L'Horizon Resort & Spa?
Many travelers enjoy visiting Indian Canyons (2.3 miles), Village Green Heritage Center (1.5 miles), and McCallum Adobe (1.5 miles).
Does L'Horizon Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is L'Horizon Resort & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.