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Embassy Suites by Hilton Hotel Palm Desert

1,038 reviews
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Traveler (161)
Room & Suite (63)
Pool & Beach (16)
Overview
  • Excellent25%
  • Very good22%
  • Average19%
  • Poor17%
  • Terrible17%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Palm Desert
Special Offer: Double Points, Every Stay
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,038)Write a Review
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1 - 5 of 1,025 reviews
Reviewed 2 days ago

I booked this hotel mid week because it was much cheaper and it was the perfect way to go. It was quiet, peaceful and relaxing. We wanted a room higher but was given one on the bottom floor in front of the pool. The room...More

Thank blesdx4
Hotel's Favorite
Reviewed 5 days ago

This was a great experience for us and our team! We had 28 people in our party and Krystle Kruse made everything run so smoothly! She answered ALL my questions, had everything ready to go for our check-in and in my opinion went above and...More

Review collected in partnership with Embassy Suites Hotels
Thank O4478OGchrism
Response from EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm DesertResponded 4 days ago

Good morning 04478OGchrism Thank you for your wonderful review! You came at a time that we just reopened our hotel after an unexpected power outage and we are so excited that you and your team had a good time. Thank you again and we hope...More

Reviewed 4 days ago

They are still recovering from an electrical fire. There is a loud generator running 24/7. Half the outside lights are burned out. The elevators don't work. The tv's in the room don't work. The refrigerators in the room don't work. The pool cannot be heated....More

Review collected in partnership with Embassy Suites Hotels
1  Thank bjenb
Response from EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm DesertResponded 2 days ago

Good morning Bjenb Thank you for your time and your feedback. We are very sorry that your experience is not what you have come to expect of Embassy Suites. We understand how frustrating it must have been with the concerns you have mentioned. We are...More

Reviewed 6 days ago

So this is kind of a weird review since I didn’t actually stay at this hotel. But I need to review it anyway. We book a getaway through a timeshare and they were putting us up at the Embassy Suites Palm Desert. All of our...More

1  Thank Emily J
Response from EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm DesertResponded 4 days ago

Dear Emily J Thank you so much for your wonderful review! It's great for our customers to acknowledge what a great team we have! As you are aware, our hotel had a unexpected power outage, however, our strong team went out of our way to...More

Reviewed 1 week ago via mobile

TV missing. Portable commercial generator on all night outside room. Breakfast cold except for eggs which were cooked to order. Room looks in need of upgrade. Hotel just reopened after being shut down for electrical problems. Confirmed request for high floor room near group a...More

Thank MattT925
Response from EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm DesertResponded 1 week ago

Good afternoon MattT925 Thank you for informing us of your concerns. We appreciate your time and your feedback. We have shared your concerns with our Executive Team and we assure you we will address them immediately. Thank you again and we hope you will give...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$129 - $347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$129 - $347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (161)
Room & Suite (63)
Pool & Beach (16)
Dining (5)
Hotel & Grounds (86)
Bathroom (16)
Family and Play Areas (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Neel K
October 3, 2017|
AnswerShow all 4 answers
Response from Patricia F | Reviewed this property |
Palm Springs airport is the closest, most people fly into Ontario airport and shuttle to Palm Springs.
0
Votes
SuzS777
December 27, 2016|
AnswerShow all 7 answers
Response from Gailybird | Reviewed this property |
The pool wasn't heated in early November. rst to check eith pool fir sure. I do believe it would be a teen friendly hotel.
1
Vote
SuzS777
December 27, 2016|
AnswerShow all 6 answers
Response from EmbassySuitesPLMDR | Property representative |
Our pool is heated and we will be renovating it on July 12, 2017 - September 30, 2017. It will be beautiful to visit us in December!
0
Votes
Room Tips
"higher the better"
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"Stay toward the back - away from the pool noise"
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"Most rooms overlook a parking lot so options are limited"
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"Only 3 floors, ask top floor better"
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