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    Embassy Suites by Hilton Hotel Palm Desert

    74-700 Highway 111, Palm Desert, Greater Palm Springs, CA 92260
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    7/30/2017 7/31/2017
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    Traveler (150)
    Room & Suite (62)
    Pool & Beach (15)
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    Overview
    • Excellent26%
    • Very good22%
    • Average19%
    • Poor17%
    • Terrible16%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Hotel Palm Desert
    Special Offer: Double Points, Every Stay
    Hotel deals
    Marriott's Desert Springs Villas II
    1,030 reviews
    #1 of 22 hotels in Palm Desert
     
    Hampton Inn & Suites Palm Desert
    646 reviews
    #2 of 22 hotels in Palm Desert
     
    The Westin Desert Willow Villas
    931 reviews
    #3 of 22 hotels in Palm Desert
     
    Best Western Plus Palm Desert Resort
    798 reviews
    #9 of 22 hotels in Palm Desert
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (933)
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    Time of year
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    1 - 5 of 923 reviews

    Reviewed 2 days ago

    This hotel is not up to Embassy Suites standards. Hotel is old and in need of some sprucing up. They are renovating the pool right now...so hopefully the rest of the property will be renovated in the future. Our room was in the back of...More

    Thank Kim H
    Management response:Responded yesterday

    dear Kim H, we're sorry to hear your stay was not as expected. We are in the process of updating the pool and the pool decking area (hopefully completed by 10.1.17). We do have more upgrades planned as well and hope you will consider staying...More

    Hotel's Favorite
    Reviewed June 4, 2017

    My travel plans kept changing but they were very accommodating. Lovely quiet room toward the rear of the property, accessible route to the lobby, heavenly white bedding, lovely mattress, loads of pillows, big TV's in bedroom and living room, bathroom as well as sink and...More

    Thank singinhurricanej
    Response from EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm DesertResponded June 10, 2017

    Thank you Singinhurricanj for your wonderful feedback! Our team are pleased that you have a great experience with us and you have shared them on TripAdvisor! We look forward to welcoming you back. Sincerely, Guest Relations Manager

    Reviewed 3 days ago

    My wife and I decided to get away after her Mom passed and headed out on a road trip to CA. We decided to stop in Palm Desert for the night and as always I selected a Hilton property (lime time Diamond member), we chose...More

    Thank tanfasticAZ
    Management response:Responded yesterday

    dear tanfasticAZ, I'm sorry to hear your stay was not as planned. Our summers do draw a large crowd due to the pool area. I apologize our staff and security were not able to manage the noise level during your stay. If you'd like to...More

    Reviewed 4 days ago

    The location had a pool that was under repair in the summer. The AC would only keep room in the 80's and the hotel staff knew this. It is an Old Hotel and not up to Embassy suites standards...I cannot believe that this location is...More

    Review collected in partnership with Embassy Suites Hotels
    Thank apolinarn803
    Management response:Responded yesterday

    Dear apolinarn803, We're very sorry to hear that your stay was not up to expectations. We are working diligently to update our facilities and hope to have our pool back prior to october 1 2017. We hope you'll consider visiting us again after the pool...More

    Reviewed 6 days ago

    We had a great time at this property during a family get away. Staff was great and the food quality and selection above par. As a matter of value to cost we were extremely satisfied. Enjoy your travel!

    Review collected in partnership with Embassy Suites Hotels
    Thank sptagent
    Management response:Responded 5 days ago

    Dear Sptagent, We're happy to hear you enjoyed your stay! We'll let our Breakfast team know they're bringing in the right selections as well! We hope to see you back after the pool and pool area have been updated!

    Marriott's Desert Springs Villas II
    1,030 reviews
    #1 of 22 hotels in Palm Desert
     
    Hampton Inn & Suites Palm Desert
    646 reviews
    #2 of 22 hotels in Palm Desert
     
    The Westin Desert Willow Villas
    931 reviews
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    Best Western Plus Palm Desert Resort
    798 reviews
    #9 of 22 hotels in Palm Desert
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $73 - $185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Palm Desert
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, getaroom.com, HotelQuickly and Cancelon so you can book your Embassy Suites by Hilton Hotel Palm Desert reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • California Desert >
    • Greater Palm Springs >
    • Palm Desert
    • Also Known As
    • Embassy Suites Hotel Palm Desert Palm Desert ,
    • Embassy Suites Palm Desert ,
    • Palm Desert Embassy Suites
    Add Photo Photos
    Traveler (150)
    Room & Suite (62)
    Pool & Beach (15)
    Dining (5)
    Hotel & Grounds (74)
    Bathroom (15)
    Family and Play Areas (4)
    Business Center & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SuzS777
    December 27, 2016|
    Answer Show all 7 answers
    Response from Gailybird | Reviewed this property |
    The pool wasn't heated in early November. rst to check eith pool fir sure. I do believe it would be a teen friendly hotel.
    1
    Vote
    SuzS777
    December 27, 2016|
    Answer Show all 6 answers
    Response from EmbassySuitesPLMDR | Property representative |
    Our pool is heated and we will be renovating it on July 12, 2017 - September 30, 2017. It will be beautiful to visit us in December!
    0
    Votes
    Miny W
    October 5, 2016|
    Answer Show all 2 answers
    Response from EmbassySuitesPLMDR | Property representative |
    Shuttle services are not provided by the hotel. Best to book it directly with the Desert Trip organizer. Their shuttle service conveniently picks up right next door to the Embassy Suites Hotel. Sorry for the late reply.
    0
    Votes
    Room Tips
    "Rooms in the back are less noisy and away from the pool renovation."
    Read review
    "Our room was 321 which was at the shady end"
    Read review
    "Cold, inhumane staff"
    Read review
    "go away from the pool."
    Read review
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