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Marriott's Desert Springs Villas II

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918 Reviews from our TripAdvisor Community

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Showing 888: English reviews
west hills, ca
Level Contributor
497 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a 2 bedroom unit in building 637. This is far off the beaten path and near a building being renovated, those are the negatives. We had great customer service with maintenance and housekeeping. Parking was plentiful for 3 cars, we had 5 adults and a baby. We loved the larger pool and many jacuzzis, it got crowded with... More 

Helpful?
Thank jfd
Nottingham, United Kingdom
Level Contributor
161 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I enjoyed at very pleasant four night stay in a hotel room at the resort. It was actually more than a hotel room, as it had a kitchenette with a small fridge and a balcony. It was perfectly adequate for our needs. Check in was efficient and informative, if a little drawn out. We finished up having... More 

Helpful?
Thank Nick_Harris
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your review. We're happy to hear you enjoyed your stay and we hope to welcome you back again soon! More 

San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Spoke with Amber at the front desk who had a very rude demeanor. She kept trying to transfer me to reservations as I kept asking her for answers. I wanted to know if I would be able to book a newly renovated unit. Spoke to her manager Johnny who also would not provide me with any assurance as to whether... More 

Helpful?
Thank Erik F
Ali B, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your review. We are so disappointed to hear about your experience. Unfortunately, we cannot guarantee villa location until day of arrival due to our availability. However, we are disappointed to hear that you did not receive excellent customer service. We appreciate your feedback about your experience and would like to address your concerns with you. Please call... More 

Irvine, California
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The place has some good things and some not so good things. The good things - Price <$100/night, the pools, the grounds, nice TV. The not so good things - couldn't adjust the AC, bathroom had narrow shelving, you get dishes, etc. and a small fridge, but no way to clean up. We got coffee but no creamer or sugar.... More 

Helpful?
Thank Ray H
Ali B, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your review. We are disappointed to hear that your stay was not up to our standards and would like to make it right. Please contact Marriott Vacation Club Customer Care by calling 1-800-860-9384 or e-mailing customer.care@vacationclub.com. More 

San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From check in to check out was fabulous! My family had never enjoyed a stay at the Marriott Desert Springs Villas and I wanted to show them how great it really is. So I booked three rooms to celebrate my sisters birthday my mothers birthday, which was during our stay, and my parents anniversary. To start with Veronica and Michaela... More 

Helpful?
1 Thank fishingfunatic1
Ali B, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your perfect review! We are so excited to hear that your family's birthday and anniversary celebrations were well enjoyed and that our team was able to make your stay memorable. More 

La Habra
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We recently booked this hotel for a week, 3 days were spent with my friends for a college reunion, 4 nights with my husband. We stayed here as part of our Marriott timeshare . Service was excellent, rooms are clean, everything to make it a great vacation. We were here the week before Labor Day. Recommend staying close to the... More 

Helpful?
1 Thank Operagolf
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your five-star review. We are happy to learn you found our service to be exceptional. We hope to welcome you back to Marriott's Desert Springs Villas II on your next vacation. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in the Desert Springs Villas II (Jasmine Court) August 20-27. The villas were very clean, modern and well maintained. We enjoyed the proximity to one of the property's pools but would have preferred to be staying in the main section of the resort so we would have had more options. Outside of that, we had a great stay... More 

Helpful?
Thank Sschnellyyc
Ali B, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your review of Marriott's Desert Springs Villas. We look forward to your return. More 

Long Beach
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We trade through interval to come here. This year I think we just booked before they charged you to upgrade to a larger unit. For this place, I would probably pay the upgrade fee. Our first stay we only had a 1 bedroom (typical hotel room). Our second two visits we upgraded to the 2 bedroom villa. The rooms are... More 

Helpful?
1 Thank TryEverythingLife
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your review. We're happy to hear you enjoyed our spacious villas and pool facilities. We hope to welcome you back soon! More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's our 3rd time to stay here and we still love this place from the start. The front desk staff Charleene was great! We're celebrating our 20th wedding anniversary and we asked if we can be at the buildings we stayed before and she really helped us and made some calls (thank you also James) to check if those Villas... More 

Helpful?
1 Thank CocoZoey
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for your review. We're happy to hear our staff helped make your 20th anniversary special. We hope to welcome you back soon! More 

Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Honestly I did not have time to enjoy this resort. It was beautiful, the rooms were great and the resort had anything you could imagine or need. The views are great and the bed was comfortable. I will use this resort when ever I am in the area. Without question I recommend this place to everyone.

Helpful?
1 Thank j j
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas II, responded to this review

Thank you for taking the time to leave a perfect review. We are pleased to hear you enjoyed you stay. We hope to welcome you back for a longer stay sometime soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Golf course
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Marriott's Desert Springs Villas II

Address: 1091 Pinehurst Lane, Palm Desert, CA 92260-1636
Location: United States > California > California Desert > Palm Desert
Price Range: $124 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Desert Springs Villas II 3.5*
Number of rooms: 804
Reservation Options:
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Also Known As:
Marriott`s Desert Springs Villas Ii Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Palm Springs Marriott
Hotel Style:
#1 Top resorts Hotel in Palm Desert
#3 Family Hotel in Palm Desert
#5 Romantic Hotel in Palm Desert
#6 Business Hotel in Palm Desert
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