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Holiday Inn Express Palm Desert / Rancho Mirage

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74675 Hwy 111, Palm Desert, CA 92260
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Holiday Inn Express Palm Desert \/ Rancho Mirage
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397 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 371: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2013

Hotel management and staff were very helpful and extremely friendly. I recommend this hotel to anyone traveling to Palm Desert. I stayed 7 days and enjoyed it the entire time. The pool and jacuzzi was nice after a hard day of work. Hotel manager Luis was a pleasure to meet and talk to. Giving this hotel 5 stars.

Helpful?
1 Thank Skunshine
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Skunshine, Thank you for giving us 5 stars rating in Trip Advisor, we do appreciate the kind words regarding the hotel. We take pride in making sure that our service skills and guest satisfaction is the best and unforgettable! - Luis More 

San Juan, Puerto Rico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 1, 2013

My wife and I decided to take a 48 hrs break in the desert to re-visit the San Jacinto Tramway and to visit the Palm Springs Air Museum. We confess we made a blind reservation paying our room upfront in order to get a hot summer price deal. The pros: The hotel is very clean, room impecable, staff very nice... More 

Helpful?
Thank oscarcor1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Oscarcor1, Thank you for choosing to stay with us during your visit to the local attractions, I am glad that the hotel met or exceeded your expectations during your stay. I also have discussed with my kitchen staff your comment about the noise in the morning. We really appreciate your input - Luis More 

Arlington, Texas
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 1, 2013

This is third hotel we stayed in on my drive back to Texas from Canada. First the city was a great compromise when you are driving back east along I-10 and do not want to stay in L.A., but can not make it to Phoenix. The hotel was kind a little drive from I-10, but it is still easy access... More 

Helpful?
Thank R0430
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear R0430, Thank you for taking the time in reviewing our hotel and most importantly for choosing our hotel despite many other hotels alternatives on your way to Phoenix. We like to hear that you enjoyed our pancake machine and the staff. All guest comments and suggestions are taken seriously and we continuously make efforts to improve our facilities. –... More 

Vancouver, Canada
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 31, 2013

I found this hotel to be a perfect place to stay in the Palm desert area. I just needed a room for a single night and had not been here before. Previous stays at this hotel chain have been pleasant and this location was equally so. The property is well maintained, the rooms were nice, the bed was comfortable, and... More 

Helpful?
Thank K S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear K S, I would like to thank you for taking the time to review our hotel in Trip Advisor, We are glad we were able to exceed your expectations and you liked every aspect of your stay with us. Our main goal is for guest to enjoy their stay with us and make it as comfortable as we can.... More 

Temecula, California, United States
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 29, 2013

Lets just say I went here thinking just a Holiday in and was pleasantly surprise. The rooms were nice with a fridge and the breakfast was one of the best complimentary ones I ever had.. First time I ever used a pancake maker, so fast and easy.. bacon, eggs, bagels, milk, yogurts etc. I really enjoyed the price and the... More 

Helpful?
Thank Sam B
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Sam B, Thank you so much for your wonderful compliments of our hotel and the complimentary hot breakfast. We strive to make a routine interaction into something memorable. We appreciate the time you took to let others know of your stay with us. We look forward to welcoming you again soon. More 

Glendora, California, United States
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 19, 2013

This is not as high end as some of the hotels/resorts you'll find in the Coachella Valley, but it is very comfortable and serviceable. The rooms are just fine and have the usual amenities. I always like having an easy chair in the room to watch TV in. It's just more comfortable. The pool is not spectacular but it is... More 

Helpful?
2 Thank kewlbreezes51
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Kewlbrezes51, Your wonderful comments have made our day! We always pride ourselves on making sure that our guests are treated very well, and we are thrilled to know that we succeeded with you. I will pass your kind words along to our employees in the next staff meeting. Safe travels to you! We hope to see you again very... More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2013

This hotel is not as bad but not the greatest. I like the fact that they offer free breakfast and cold drinks and cookies were ready when we arrived at the lobby. We were able to maximize the use of the pool because of the hot temp. We experienced some problems in the room like we can't order movies from... More 

Helpful?
1 Thank susan855
IHGCare, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear susan855, Thank you for your recent stay with us and reviewing our property. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I am sorry to hear your troubles during your visit. I apologize for the inconvenience you had with some items in your room and regret... More 

Palm Desert, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2013

250 days a year away from home is the bad news. The good news is: I just found my new part-time home in Palm Desert. As a well kept and recently remodeled Holiday Inn Express, the rooms were of the high quality I've come to expect...but what makes this like a home is feeling welcome and comfortable. That my friends... More 

Helpful?
2 Thank Gary G
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Gary G. I cannot express to you how happy I am that you found your part time home at our hotel, It is always the greatest pleasure for our staff to know that we have succeeded in making someone's stay memorable and comfortable. We value you as a member of our Holiday Inn Express Palm Desert family, and look... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2013

After finding out on Hotwire which hotel we were staying at, I proceeded to go and read reviews on this hotel. I have to admit I was a little scared after reading about the place being old, outdated and having poor customer service. This however was not my experience. Newly remodeled, I found foyer to be inviting, in fact once... More 

Helpful?
2 Thank Wheelzc
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Thank you so much for your feedback! I cannot express how happy we are to know that you were very satisfied with your stay. I will make sure Charlene is made aware of your compliments. We take a great deal of pride in keeping our hotel and property clean and up-to-date, and it is nice to know that travelers like... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2013

Great service overall.. Charlene and Alfonso were very attentive to our needs. It's in a convenient, central location so that's a plus!! :) we would definitely stay there again if we had the opportunity.

Helpful?
3 Thank Monkey2002ar
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Monkey2002ar, Thank you for your positive review for our hotel. It is always gratifying to hear that our staff was very attentive to your needs. I will pass your nice comments to Charlene and Alfonso. I hope you have the opportunity to visit us in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout. ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Hwy 111, Palm Desert, CA 92260
Location: United States > California > California Desert > Palm Desert
Price Range: $76 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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