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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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420 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 392: English reviews
Mexicali
Reviewed May 12, 2014

hello my friends, Just to let you know we just passed a great great weekend at this hotel. Thank you Mr Luis V (manager). and Lupe (housekeeping Sup.) We´ve notice that everyone on your staff accomplish their duties with a big smile. Good job !!

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Helpful?
Thank guillermoaro
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Guillermoaro, Thank you so much for the kind words. I have posted this review everywhere we gather so we can stay motivated, encouraged and appreciated! We look forward to see you again ~Luis

Los Angeles, California
Reviewed May 3, 2014

My husband and I went to a music festival and stayed here during our visit. Great room and location. The staff is really great and helpful. We arrived to their continental breakfast late and the manager arranged for us to get a little something which was really nice. We will back again!

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Helpful?
Thank TNAinPS
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear TNSinPS, Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. We look forward to see you again in 2015!!! ~Luis

Kansas City, Missouri
Reviewed April 27, 2014

I have stayed here twice now when attending music festivals, largely due to proximity to the festival grounds and shuttle stop. Both times I have found it to be a quite reasonable value given the demand for rooms that weekend and the room to be clean and comfortable. The breakfast was quite good as well, and the staff were very...

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Helpful?
Thank Ethan B
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Ethan B, Thank you for taking the time to rate your recent stay with us and for awarding us with such positive comments and on our service, cleanliness, value and breakfast. We appreciate your feedback and we are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis

Sacramento
Reviewed April 19, 2014

Great location in the middle of town on the "main drag" which puts it near everything. We enjoyed the usual Holiday Inn good value with a nice comfy room and an acceptable breakfast. This is one of the hotel chains we can always count on.

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Helpful?
Thank sndovale
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear sndovale, Thank you for your great review. As a top contributor and obvious frequent traveler we appreciate your “stamp of approval” We are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis

Sour Lake, Texas
Reviewed March 28, 2014

After driving a long 24 drive from Texas, we decided on this hotel. Needing rest, we slept through the night. Starting at 0900, the fire alarm began to ring every 10 seconds or so at an amazingly high decibel level. I called the front desk to complain and they said that they were testing the fire alarm. This is the...

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Helpful?
2Thank Xenophanes
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Xenophanes, I am sorry you were inconvenienced by the fire alarm testing taking place today. The safety of our guests, employees and property is of paramount importance to us. “Better safe than sorry” is a common expression that resumes the importance of fire drills and fire alarm testing. Again, I apologize for the inconvenience. ~Luis

Santa Cruz, California
Reviewed March 24, 2014

Rooms in the Palm Springs area were almost sold out for the BNP Paribas Open Tennis Tournament at Indian Wells so didn’t expect such attentive service. Front desk agent was very accommodating regarding our request for a top floor quiet room, there was free shuttle service to the tournament, and the general manager was very hospitable.

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Helpful?
Thank cathywik
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Cathywik, Thank you for taking the time to review our hotel on Trip Advisor. We are delighted that your stay at the Holiday Inn Express Palm Desert was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that...

Delta, Canada
Reviewed February 12, 2014

Excellent location, friendly staff, close to shopping and a quick drive into Palm Springs. Local restaurants are very good & within easy walking distance. Parking was easily accessible and there was always space.

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Thank Picker48
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Picker48, Thank you for taking the time to rate your recent stay with us and for awarding us with a five points review. We appreciate your feedback and we are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis

Upland, California
Reviewed February 10, 2014 via mobile

I was there for one night to participate in a half marathon. Upon check in I asked what time coffee would be available in the morning because I planned to leave the hotel at 5 am. I was told that coffee was available 24 hours a day. I also asked for a 4:45 wake up call. The call came 5...

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Helpful?
1Thank krich7
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Krich7, Thank you for staying with us, we are deeply sorry for any inconvenience you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are in the hospitality business and strive to be the best. Your comments will be reviewed with the staff.~Luis

Petersfield, Manitoba
Reviewed February 9, 2014

We were very pleased with the quick check in, the ease of getting to our room, the simple parking lot and safety of the hotel. the staff were excellent and the wifi worked perfectly...we were both amazzed at the selection of breakfast offerings and were delighted to say that everything was very tastey and fresh ...an excellent 3 days of...

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Helpful?
Thank gloria k
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Gloria K, Thank you for your comments on your recent stay. Providing our guests with excellent guest service and the best possible hospitality is our mission. We are happy that we exceeded your expectations and we appreciate the compliments. We look forward to your return and thank you for choosing to stay with us.~Luis

Corona, California
Reviewed January 13, 2014

This is the first time staying there, the staff was great, courteous, helpful and also wonderful. The rooms are great, breakfast was good also. Location close to my work and the surrounding area have a lot of great place to visit eat or otherwise. The two staff members who really took care of all my needs and endless questions are...

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Helpful?
1Thank TravellerUP2014
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear TravellerUp2014, It looks like we are doing things right. I am very happy to hear that you enjoyed your stay at the Holiday Inn Express Palm Desert. We always appreciate feedback for our associates and we thank you for recognizing Gabby and Graciela! We are here to make sure you have everything you need and you feel at home....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to December 31st,2016 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260
Location: United States > California > California Desert > Palm Desert
Price Range: $85 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travelers.
2 questions
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Los Angeles, California
4 months ago

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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“interior courtyard best”
 of 5 bubbles BrokerPaul, 1 week ago | Read review
“I can't recommend a room as I don't recommend this hotel”
 of 5 bubbles Kiddyhawk1, Oct 30, 2016 | Read review
“If the construction's still going on, be sure to request a room far away from it!”
 of 5 bubbles DanK5, Oct 23, 2016 | Read review
“Ask for best rate (AAA, AARP, etc.)”
 of 5 bubbles 686zviz, Sep 30, 2016 | Read review
“balcony view of pool is a winner”
 of 5 bubbles Jlo270, Sep 20, 2016 | Read review
5 of 5
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