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Holiday Inn Express Palm Desert / Rancho Mirage

HIExpress.com$77*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Palm Desert \/ Rancho Mirage
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452 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 421: English reviews
Palm Desert, California
Reviewed February 9, 2015

Daniel assisted me in some business tasks and went beyond the usual courtesy. He is a very friendly and outgoing young man. When traveling so many in the service industry do the minimum Daniel gets 5 stars for his great attitude and making sure he could do everything needed with a great smile.

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Helpful?
Thank Havewatercolors
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Havewatercolors, Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your experience with Daniel, He will be delighted that his efforts had such a positive impact on your visit with us.~Luis

Los Angeles, California
Reviewed February 6, 2015

The room was shabby and the breakfast was awful. The included breakfast does offer a wide variety of items but unfortunately they were all pretty gross and processed. There was a make your own pancake machine but I never got to try it because it was out of order both mornings. I think it was just out of mix not...

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Helpful?
1Thank MikeMichaels
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear MikeMichaels, Thank you for choosing to stay with us during your recent visit and for taking the time to share your experience and pictures.~Luis

Kansas City, Missouri
Reviewed February 5, 2015

Like many road warriors, I sta at Holiday Inns a lot. This one has a cozy setting, comfortable beds and helpful service people. I like the location of the pool and Jacuzzi in the middle of the courtyard. The breakfast was hot and was your usual fake egg omelet, biscuit and gravy and fruit/cereal. I did see a fancy "pancake...

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Helpful?
Thank speedntactics
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear speedntactits, I would like to thank you for taking the time to review our hotel, we are glad we were able to exceed your expectations and you liked every aspect of your stay with us. Yes, the Do-It-Yourself Pancake machine is truly very popular in our breakfast area; hopefully your travels will bring you to the Palm Desert area...

Palm Desert, California
Reviewed February 3, 2015

I have stayed in hotels for approx. 25 days a month, for the last several yrs., all across the USA, and I must say the H.Inn at Palm Desert, ranks #1 in all catagories, consistantly. Anyone can get lucky, and have a pleasant experience, with a hotel and staff, for a day or two. However, to spend 3 months, at...

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Helpful?
Thank googar
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear googar, Thank you for your five points review. We work really hard at allowing only those “Called to service” to practice their skills at the Holiday Inn Express Palm Desert. Each of them have advanced degrees in “WOW!” After this review, I believe Daniel just completed his PHD/Master degree!!!! Thank you for recognizing his efforts! See you soon.!~Luis

Reviewed January 31, 2015

I usually never write reviews but this place deserves it! What I loved the most was the staff everyone was so nice, specially the rep up front..I believe her name was Gaby she was so sweet and helped me a lot when it came to my room and questions about the area. She made my transaction fast and efficient! The...

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Helpful?
Thank MayCG
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear MayCG, Thank you for the awesome review! We always appreciate feedback for our associates and we thank you for recognizing Gabby. She is one of the best!!!, We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.~Luis

Alberta, Canada
Reviewed January 25, 2015

I just shered my experince during my stay in holliday inn the first impression Daniel at the front desk . Was very pleasend and he is very friendly and professional. and he tell me about everything around the hotel the break fast very nice. i definitely recommend this hotel . and ask for Daniel !!!!!!

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Helpful?
1Thank brian T
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear brian T, Thank you for sharing your experience on TripAdvisor! The Holiday Inn Express Palm Desert strives to provide stellar service to each and every one of our guests and we are pleased to read Daniel was able to make a memorable impact during your stay. Again, thank you for the outstanding review!!~Luis

Los Angeles, California
Reviewed January 24, 2015

This was just a one night stay as we were in town for a special event. It was very nice, however, to be able to check in early without any problems. The check in was quick and efficient. The room was clean and spacious. The hotel is an older property, but they have done a good job of keeping the...

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Helpful?
Thank aandmrun
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear aandmrun, Thank you for staying with us and taking the time to leave a review. We are glad you had a good experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.~Luis

Reviewed January 23, 2015

I stayed here for a couple weeks in January for work and was overall pleased with my stay. The rooms are clean and comfortable and It's close to bars and restaurants which is a plus. When I first arrived I was slightly disappointed with being stuck on the first floor (2nd and 3rd floors have private balconies) Being from New...

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Helpful?
1Thank Nick V
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Nick V, Thank you for the nice review! We always appreciate feedback for our associates and we thank you for recognizing Daniel, We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.~Luis

San Diego, California
Reviewed January 23, 2015

1/19/2015 was the day I stayed at the hotel. The Hotel seemed nicer than I thought it would be, I arrived at night and the lighting in the parking close to the hotel was good. Hotel clerk was nice and I ended up on the first floor close to the lobby. The rooms are on the smaller side and the...

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Helpful?
Thank GirlGabe
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear GirlGabe, Thank you for staying with us, we are deeply sorry for any inconvenience you have experienced. We take all comments into consideration and welcome any opportunity to improve. ~Luis

San Luis Obispo, California, United States
Reviewed January 19, 2015

Made my reservation on a Sunday and got excellent help from a real person. Checked in Monday afternoon and Daniel at the front desk was very personable, I immediately felt at home and relaxed after a stressful day. I was a little disappointed with my room, it smelled a bit like smoke and was too close the the front door/parking...

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Helpful?
2Thank Deborah E
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Deborah E, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing Daniel. We look forward to welcoming you back to our hotel, ~Luis

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Location: United States > California > California Desert > Palm Desert
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mid-hallway away from the ice machine and elevator. Any floor or wing.”
Jema_T_12, Mar 30, 2017 | Read review
“Pool view- get one further down the corridor. Ours overlooked a pump area and it was loud. Too loud to sit on the balcony.”
F4899XPmaryr, Mar 23, 2017 | Read review
“Try to book a room facing the pool as we faced the highway and it could get a little noisey”
101karinf, Mar 10, 2017 | Read review
“Choose a room away from lobby and elevator”
food_nut, Jan 19, 2017 | Read review
“Any hotel - stay on the top floor to avoid people jumping on your head at night!”
TYLERJOE, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$77* /night
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Prices are for 1 room, 2 adults
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