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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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402 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 375: English reviews
United Kingdom
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 2, 2014

The desk staff are lovely and helpful. The rooms are old fashioned with a small wash basin situated outside the bathroom in a cramped area with little space to put toiletries. The furniture seemed somewhat 'tired' too. Our room was situated on the pool side of the hotel and we were kept awake by pool users until quite late as... More 

Helpful?
Thank C P
IHGCare, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear C P, Thank you for taking the time write a review about our hotel. I am glad that we were able to meet your expectations when it comes to our hotel staff. It is regrettable that you did not fully enjoy your recent stay with us because of the noise levels you have experienced and the internet service provided.... More 

St.Gallen
Level Contributor
151 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 29, 2014

Enjoyed our stay - staff was very friendly, place was clean and quite! Standard room is comfortable and exceptional large. Breakfast as usual - not spectacular bet sufficient. Small pool for the beig heat, but ok for quickly "cooling down" - outside temperture was 129°F

Helpful?
Thank Anthony W
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Anthony W, Thank you for taking the time to review our hotel on Trip Advisor. We are delighted that your stay with the Holiday Inn Express Palm Desert was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

Socal
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 25, 2014

We get to the desert multiple times during the year. This time, we wanted to dispense with one of our go-to hotels as it has declined in recent years. We found the HHI to be clean, pleasant and a good base for our stay. The pool was pristine and warm and the area surrounding it had plenty of lounges along... More 

Helpful?
Thank nesdog
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear nesdog, Thank you for your comments on your recent stay. Providing our guests with excellent guest service and the best possible hospitality is our mission. We are happy that we exceeded your expectations and we appreciate the compliments. We look forward to your return and thank you for choosing to stay with us.~Luis More 

Radford, Virginia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 18, 2014

I stayed here twice, and had excellent customer service both times. The manager and the front desk women Gabby and the others were very helpful. The rooms included a fridge and microwave, which was great to have with the coffee maker. Rooms had a nice balcony. The bathroom counter area is very small, but still functional. The location is very... More 

Helpful?
Thank TravelerT C
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear TravelerT C, Thank you for taking the time to rate your recent stay with us and for awarding us with a five points review. We appreciate your feedback and we are glad that you enjoyed your experience at the Holiday Inn Express Palm Desert. ~Luis More 

Huntington Beach, CA
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 17, 2014

Had a great experience at this hotel. Staff was friendly, room was cool and quite and the pool was nice. I also love the hot breakfast that Holiday Inn's now offer. The bed was also very comfortable and I had a good nights sleep. It was also walking distance to several restaurants for a nice choice or eating.

Helpful?
Thank Jim S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Jim S, We really appreciate your review of the Holiday Inn Express Palm Desert; Comments like yours on the level of comfort, service, and convenience experienced at our hotel highlights our goal in ensuring valued guests have an exceptional stay. We hope you’ll have an opportunity to return for another visit in the future. Thank you again. ~Luis More 

Phoenix AZ
Level Contributor
234 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
3 of 5 stars Reviewed June 16, 2014

Our stay at the Holiday Inn Express was comfortable. The balcony off our room was a plus - it was nice to have an extension of the room into outdoor space. We enjoyed mountain views from our room and the balcony. The workout room was satisfactory. The shower products were Bath and Body Works. Our room had both a microwave... More 

Helpful?
2 Thank DesertDweller32
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear DesertWeller32, Our staff thanks you for the kind words. We do our best to make travelers feel at home while staying with us and we appreciate it when well traveled guests take the time to thank us for our efforts. I am sorry you were inconvenienced by the annual elevator maintenance. Again, thank you for your review and we... More 

San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

I arrived very late at night (1 AM the next day). I appreciated that the night person at the desk, Shawn, was awake (polite & friendly!) for both of us and had my key ready in no time. Fabulous night's sleep on an extremely comfortable mattress, no back ache in the AM. Fluffy pillows and fresh linens. Nice to have... More 

Helpful?
Thank SusanSanJose
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear SusanSanJose, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We really appreciate feedback for our associates and we thank you for recognizing Charlene. We look forward to welcoming you back to our hotel, Thank you for the five points review!~Luis More 

bromsgrove
Level Contributor
185 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed June 1, 2014

Just off the main road and easy to find, we were checked in promptly by a nice guy and the room was large spacious with coffee making facilities, fridge and microwave. We were close to the pool which although small was quiet and nice to sit around. There is a jacuuzi too. Didn't think much of the breakfast so skipped... More 

Helpful?
Thank simonbaldwin
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Simonbaldwin, Thank you for the kind words, we are all very happy that you chose to stay with us and are glad it was an enjoyable experience! Please come back soon.~Luis More 

Aspen, Colorado
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 23, 2014

This was one of the noisiest hotels I've stayed in. Very poor insulation between walls and floors. In their defense I would say that the Prom night guests were not the most considerate guest, the police had to be called one night. I did however have to call the front desk 3 of my 4 nights due to loud TV's.... More 

Helpful?
Thank Tuckersman
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Tukersman, I really apologize and I wish there was something to do to make everyone happy and give everyone a quiet stay, but noise is like the number one issue at hotels and we do our best to keep it under control. We get so accustomed to having just ourselves in a house that, having 260 people, all with... More 

Welshpool, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

This was our first visit to Palm Desert and were very impressed the moment we drove into the parking lot at the Holiday Inn Express. The flowers and vegetation were beautiful and the overall setting with the mountains in the background were picture perfect. The staff were very friendly, professional and very helpful. The toons were very comfortable and nicely... More 

Helpful?
Thank 188th0mash
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear188th0mash, The first impression is a lasting one! When I receive a comment such as yours, I am more than gratified, we pride ourselves in leaving our guests with lasting memories and we are delighted that you had such a great experience. We look forward to welcoming you back soon.~Luis More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout. ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Location: United States > California > California Desert > Palm Desert
Price Range: $76 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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