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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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398 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 372: English reviews
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

Just to shere my stay at holiday inn express . Was as enjoyable the room as clean and spacious. Nice breakfast.. And also the front desk person by the name Daniel. Hewas very kind and courteous. I had some questions regarding the hotel and area And Daniel very politely answered the needs that had.. Special Thanks To Daniel....

Helpful?
1 Thank Mayer l
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Mayer I, Thank you for your feedback! It is great to hear comments like yours about Daniel, he is true asset to our team. Hope to have you visit us again soon!~Luis More 

Level Contributor
100 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

I've stayed here several times over the past several years and have never been disappointed. Summer rates are among the best in the area and the rooms can't be beat for cleanliness, comfort, and amenities. Yeah, the vanity sink area might not rival that at the Ritz-Carlton Dana Point, but there is ample floor and desk space for those who... More 

Helpful?
Thank BrianMillerSantee
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Brian MillerSantee, Thank you for the outstanding review. We couldn't have said it better !!!! again, THANK YOU !!! ~Luis More 

Glendale, AZ
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 30, 2014

In town for a busy work weekend, hubby and I wanted a good, clean place at a decent rate, a place we could get a couple good night’s rest, a place convenient to where our business event was being held, and a location that had a decent amount of restaurant choices within a reasonably short distance. Overall, this Holiday Inn... More 

Helpful?
2 Thank LuvScuba
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Luvscuba, Thank you for staying with us and leaving a detailed review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are in... More 

Brussels, Belgium
Level Contributor
156 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed July 23, 2014

Sorry, Holiday Inn Express, but you looked tired and worn. That doesn't mean everything was negative ! We checked in early on a Sunday morning and could go to our room immediately. That of course is always nice. The room on the 2nd floor was OK, with 2 doubles, a table with 2 chairs (not often found in hotels/motels !!!... More 

Helpful?
Thank dezdemona
IHGCare, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear dezdemona, Thank you for staying with us and providing us with your valuable feedback. We're sorry you were fully satisfied with your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a... More 

Downey, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 21, 2014

The hotel was very clean and the room was comfortable. Breakfast was good and it was not cheap breakfast. It offered variety of breakfast. Swimming pool was smaller than we expected. But clean and comfortable room and hearty breakfast. It was a wonderful place to stay overnight. It is not a five star hotel but this place exceeded my expectation.... More 

Helpful?
Thank Judy1120
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Judy1120, Our staff thanks you for the kind words. We do our best to make travelers feel at home while staying with us and we appreciate it when a guest takes the time to thank us for our efforts. Again, thank you for your review and we really look forward to serving you again.~Luis More 

1 review
5 of 5 stars Reviewed July 7, 2014

Great stay this weekend. Staff are all very friendly. Had an opportunity to meet the mgrs on site ( Lupe & Luis) who extremely attentive with their guest. Front desk receptionist extremely friendly ( gabby). Will definitely stay there again!

Helpful?
Thank Lizzie21723
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Lizzie 21723, Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your experience with Lupe and Gabby, they will be delighted that their efforts had such a positive impact on your visit with us.~Luis More 

1 review
5 of 5 stars Reviewed July 5, 2014

The staff (Daniel) was very helpful and considerate. We had come into town for a family emergency with no reservation. Daniel made sure we got the best rate and was of great assistance to us. The room was nice - clean and the beds were comfortable. We appreciate the great service. Thanks.

Helpful?
Thank Shellie C
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Shellie C, Thank you for your five points review !!. We are very proud of Daniel and our entire staff, Each of them have advanced education in “WOW!” and like nothing more than seeing our guests leave very satisfied. ~Luis More 

United Kingdom
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 2, 2014

The desk staff are lovely and helpful. The rooms are old fashioned with a small wash basin situated outside the bathroom in a cramped area with little space to put toiletries. The furniture seemed somewhat 'tired' too. Our room was situated on the pool side of the hotel and we were kept awake by pool users until quite late as... More 

Helpful?
Thank C P
IHGCare, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear C P, Thank you for taking the time write a review about our hotel. I am glad that we were able to meet your expectations when it comes to our hotel staff. It is regrettable that you did not fully enjoy your recent stay with us because of the noise levels you have experienced and the internet service provided.... More 

St.Gallen
Level Contributor
147 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed June 29, 2014

Enjoyed our stay - staff was very friendly, place was clean and quite! Standard room is comfortable and exceptional large. Breakfast as usual - not spectacular bet sufficient. Small pool for the beig heat, but ok for quickly "cooling down" - outside temperture was 129°F

Helpful?
Thank Anthony W
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Anthony W, Thank you for taking the time to review our hotel on Trip Advisor. We are delighted that your stay with the Holiday Inn Express Palm Desert was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

Socal
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 25, 2014

We get to the desert multiple times during the year. This time, we wanted to dispense with one of our go-to hotels as it has declined in recent years. We found the HHI to be clean, pleasant and a good base for our stay. The pool was pristine and warm and the area surrounding it had plenty of lounges along... More 

Helpful?
Thank nesdog
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear nesdog, Thank you for your comments on your recent stay. Providing our guests with excellent guest service and the best possible hospitality is our mission. We are happy that we exceeded your expectations and we appreciate the compliments. We look forward to your return and thank you for choosing to stay with us.~Luis More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout. ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Location: United States > California > California Desert > Palm Desert
Price Range: $76 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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