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JW Marriott Desert Springs Resort & Spa

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74855 Country Club Dr, Palm Desert, Greater Palm Springs, CA 92260
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1770)
Pool & Beach (164)
Dining (98)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Desert Springs Resort & Spa
Updated 04/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 23 hotels in Palm Desert
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Escape to your go-to desert playground at JW Marriott Desert Springs Resort & Spa. From the moment you approach the palm-lined path leading to our resort in Palm Desert, California, the excitement begins. Our luxury hotel near Palm Springs has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. JW Marriott Desert Springs Resort & Spa also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience our resort today!
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Mini golf
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Tennis court
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
37Car recommended
Grade: 37 out of 100
18Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
2805Reviews100Q+A100Room tips
Traveler rating
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Popular mentions
Adam S wrote a review Oct 17
Miami, Florida65 contributions55 helpful votes
We came to Palm Springs/Desert on vacation and had heard such great things about the JW Marriott Desert Springs and wanted to try it for ourselves. We arrived shortly after check in and Stephanie at the front desk checked us in and was so friendly and hospitable. She made us really feel at home and welcome. She provided us with an overview of the hotel and had us on our way to our room in a quick and efficient manner. She provided us with a room overlooking the pool and mountains and the views are stunning from the resort. I don’t know why some of the recent Yelp reviews bashed the place so bad, we didn’t experience any of this, and I previously worked for multiple luxury properties so when things go wrong, I typically notice it right away. Some of the things I thought were really cool were the four different pools on site, including that they were open until 11pm. The food and beverage outlets were also very lively and welcoming as well. I also loved that the resort fee included self parking when most other resorts don’t do that. And most importantly, the staff was always very responsive to any request we had. I highly recommend this property and look forward to coming back!
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Desert Springs Resort & Spa
Responded 5 days ago
Dear miamitraveldude, On behalf of our team at JW Marriott Desert Springs Resort & Spa, thank you for the excellent rating and amazing review. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts. We are also thrilled to read that you loved our pools. They are great to relax after a long day. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to this beautiful city. Jayhada Hendricks | Rooms Operations Manager
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BHUANG69 wrote a review Oct 14
New Providence, New Jersey1150 contributions416 helpful votes
Stayed here for a night with friends when on the way for a trip. I have stayed at this property before and therefore I highly recommended to my friends that we spend a night here and both my friends loved it. The place is very clean and well taken care of. There is a pond with pink flamingoes in it (yes, live ones!). The lobby also has a canal with a gondolas. Call ahead of time to know the schedule. It is a good experience. We did not arrive at a time that they let guests use it. Oh well. But we had a great time. There are also several restaurants and coffee bars around the property. We really had a wonderful time here.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Desert Springs Resort & Spa
Responded 1 week ago
Dear BHUANG69, Thank you for sharing about your stay at JW Marriott Desert Springs Resort & Spa. We appreciate the flattering remarks and are glad you enjoyed our inspired service and premium amenities. We are also pleased that you particularly admired the Chilean Flamingos we showcase at our resort. Thank you once more, and we hope to see you again on your next visit to our beautiful city. Jayhada Hendricks | Rooms Operations Manager
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Mara M wrote a review Sep 2021
Tracy, California17 contributions2 helpful votes
We booked this resort for my husband's birthday. We are currently staying for a five day vacation and today was nothing but chaos enough to ruin our vacation. Day 2: They decided to do renovation on the room next to us! We have a 7month old baby! No courtesy to even warn us that they will do this work. Its sort of them just waiting to see if we will even complain. Very bad management! When we called, we were placed on hold multiple times. We were then offered a room that has a down graded view! What a nerve for them to even think this is acceptable! after multiple holds, they said if we can wait for basically another two hours and then see if the construction would be finished! Basically our option was deal with the construction or get a down graded room! We refused and after yet another hold, the guy finally said they have a similar room with a similar view. We just need to come down to the lobby to get the key. When we went to the lobby, noone has the clue that this is going on. Again we have to wait for the gentleman to do a research. We a very tired baby, this is getting so aggravating. When he finally found the notes, a lady that was not part of the conversation told us they need our ID. So now my husband has to go back to the room to get the id for security. All this time NOONE has apologized to us for the inconvenience. It was very apparent that I was not happy with how they are handling the situation and yet no sympathy whatsoever. Beautiful property but bad customer service! Ruined our beautiful trip and now our baby is so fussy bec she didnt take her usual afternoon nap! Thanks JW Marriot! Never again!
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Desert Springs Resort & Spa
Responded 3 weeks ago
Dear MaramI1542DV, Thank you for choosing our resort for your celebratory visit and for the candid review. We want every guest who stays with us to have an enriching experience and to see our commitment to exceptional hospitality. Therefore, we are disappointed that our current re-imaging impacted your stay. We work hard to keep disruptions to a minimum, and we hope you will accept our apologies. We also sincerely regret the frustration caused when requesting alternative accommodations due to this inconvenience. This is certainly not a reflection of our service standard and assure you this will be addressed with our associates appropriately. We are always dedicated to shaping quality experiences, so please contact our front desk should any other issues arise during your stay. Once more, thank you for your valued feedback. Jayhada Hendricks | Rooms Operations Manager
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Sara D wrote a review Sep 2021
1 contribution2 helpful votes
They overbooked the hotel and just let us know upon arrival that they have no rooms available for us— we are a family with an infant and toddler after a 2.5 hour drive! DISGRACEFUL Do not come here as a family they are not family friendly!
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Date of stay: September 2021Trip type: Traveled with family
2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Desert Springs Resort & Spa
Responded 4 weeks ago
Dear Sara, Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. Jayhada Hendricks | Rooms Operations Manager
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Rolan Hernandez wrote a review Sep 2021
Culver City, California1 contribution
Jim Leupold is an amazing instructor who can really break down the most important technique to easily understood drills. The courts are top-notch, and we loved the dual grass courts in center stage! Also, the flamingos out front pretty baller…
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Date of stay: May 2021Trip type: Traveled with family
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Desert Springs Resort & Spa
Responded Sep 3, 2021
Dear Rolan, Thank you for the generous rating of our hotel, JW Marriott Desert Springs Resort & Spa. We are delighted you enjoyed everything our hotel has to offer, including the tennis courts we offer to our guests. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. We also look forward to sharing your kind comments with Jim Leupold, and we appreciate you mentioning him by name. It was a pleasure welcoming you to our luxury resort, and we hope you will come back to see us soon. Jayhada Hendricks | Rooms Operations Manager
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PRICE RANGE
$294 - $705 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
desert springs jw marriott resort and spa, desert springs jw marriott hotel palm desert, jw marriott palm desert, marriott palm desert, palm desert marriott, jw marriott desert springs
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Desert
NUMBER OF ROOMS
884
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Frequently Asked Questions about JW Marriott Desert Springs Resort & Spa
Which popular attractions are close to JW Marriott Desert Springs Resort & Spa?
Nearby attractions include Sunnyland Chocolate Factory (0.2 miles) and Mary Helen's Children Shop (0.2 miles).
What are some of the property amenities at JW Marriott Desert Springs Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Desert Springs Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Desert Springs Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Desert Springs Resort & Spa?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to JW Marriott Desert Springs Resort & Spa?
Conveniently located restaurants include Cork Tree California Cuisine, Rockwood Grill, and Mikado Japanese Steakhouse.
Are there opportunities to exercise at JW Marriott Desert Springs Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Desert Springs Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Desert Springs Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Desert Springs Resort & Spa?
Many travelers enjoy visiting Sunnylands Center & Gardens (3.2 miles).
Does JW Marriott Desert Springs Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.