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JW Marriott Desert Springs Resort & Spa

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Traveler (1424)
Room & Suite (292)
Pool & Beach (121)
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Overview
Hotel website
74855 Country Club Dr, Palm Desert, Greater Palm Springs, CA 92260 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Offers from JW Marriott Desert Springs Resort & Spa
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,511)
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2,444 results
Traveler rating
1,065
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184
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1 - 5 of 2,444 reviews
Reviewed yesterday

We experienced seating outside had worse service than inside seating. Inside service felt like JW, outside felt like the DMV. Conclusion - Would stay again, but definitely after the remodel to have more chances for an upgrade. Would also avoid Labor Day Weekend. Valet attendant...More

Thank Lawrence L
Reviewed yesterday via mobile

I do not typically review hotels because most of the time I get a decent experience that matches the overall reviews of the hotel but in this case I feel I need to share my experience because I expect more from the J.W. The housekeeping...More

Thank jenronn1104
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded today

Dear Guest, Thank you for sharing your recent stay experience.The situations you encountered with our housekeeping services is very disappointing and certainly not up to our standards. We sincerely apologize this happened and that you did not feel a heightened sense of responsiveness. Rest assured...More

Reviewed 2 days ago

12 guys and 3 villas with unlimited golf and a cabana at the pool! All adds up to a great weekend full of lots of fun and entertainment. Food in lobby was great, golf course in great shape, pool was full as always (bring your...More

Thank Ethan C
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded yesterday

Dear Ethan C, Thank you so much for your wonderful review! We were all delighted that we had the opportunity to welcome you to the JW Marriott Desert Springs. We loved hearing that you were able to enjoy our many amenities and that you found...More

Reviewed 2 days ago

I have to say that this was the second disappointing JW Resort experience. It started when I checked in and was told that they had selected a wonderful room for me. My profile requests a high floor, away from the elevator & ice machine. I...More

Thank Seat2J
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded yesterday

Dear Guest. Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We use all feedback to improve our guest experience and continually better our operation as we certainly...More

Reviewed 3 days ago

The check in process was disappointing, the person at the desk told me that there were no suites she could upgrade me with a regular bed, only a murphy bed. When we finally parked the car were she told us to get closest to the...More

Thank pranjals
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 days ago

Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we...More

View more reviews
About
Description
Escape to your go-to desert playground at JW Marriott Desert Springs Resort & Spa. From the moment you approach the palm-lined path leading to our resort in Palm Desert, California, the excitement begins. Our ...More hotel near Palm Springs has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. JW Marriott Desert Springs Resort & Spa also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience our resort today! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Free Internet
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
884
Price range
$226 - $521 (Based on Average Rates for a Standard Room)
Also Known As
Desert Springs Jw Marriott Resort And Spa
,
Desert Springs Jw Marriott Hotel Palm Desert
,
Jw Marriott Palm Desert
,
Marriott Palm Desert
,
Palm Desert Marriott
,
Jw Marriott Desert Springs
Location
United States > California > California Desert > Greater Palm Springs > Palm Desert
Photos
Traveler (1,424)
Room & Suite (292)
Pool & Beach (121)
Dining (54)
Business Center & Event Rooms (7)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 24 hotels in Palm Desert
Marriott's Desert Springs Villas I
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.18 miles away
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.37 miles away
Marriott's Desert Springs Villas II
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The Westin Desert Willow Villas
1,164 reviews
.88 miles away
Nearby RestaurantsSee all 300 restaurants in Palm Desert
Cork Tree California Cuisine
890 reviews
.38 miles away
Desert Willow Golf Resort
196 reviews
.84 miles away
Mikado at Desert Springs JW Marriott
319 reviews
.23 miles away
C J's Diner
171 reviews
.70 miles away
Nearby AttractionsSee all 118 attractions in Palm Desert
Desert Adventures Red Jeep Tours & Events
858 reviews
.66 miles away
Desert Willow Golf Resort
288 reviews
.75 miles away
Spa at Marriott's Desert Springs
98 reviews
.23 miles away
Palm and Valley Golf Courses at Desert Springs
117 reviews
.23 miles away
Questions & Answers
Ask a question
Gossip G
August 25, 2018|
AnswerShow all 8 answers
Response from AlohaJunky | Reviewed this property |
Honestly we have been there almost every year and I have never had an issue. I’ve never been been bite by anything or had an issue on the property .
2
Votes
Gossip G
July 30, 2018|
AnswerShow all 7 answers
Response from Pager47 | Reviewed this property |
There are all of the things listed above and more and there were other children to play with as well. And many nice shops and stores to wander in and out of. I don't think you'll be disappointed.
1
Vote
Michael M
May 1, 2018|
AnswerShow all 3 answers
Response from Brian T | Reviewed this property |
It was $45 a person and yes.....also great selection of food, def worth the price.
1
Vote
Room Tips
"All the villas are great"
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"close to lobby/self parking"
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"Ask for a room where you are close to the pool, and just have to take the elevator down."
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"ask for a pool view"
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