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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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1,884 Reviews from our TripAdvisor Community

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Showing 1,832: English reviews
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

What a wonderful place to stay! The room was a good size for my wife and our two teenaged boys with bath and shower. The fridge wasn't big but fine for a few sodas. The pools and pool areas were beautiful and clean and opened late! We only stayed two nights as a stopover from Vegas to San Diego and... More 

Helpful?
Thank Neil M
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review. We are delighted to hear that your quick trip was enjoyable. Would love for your to come back and visit with us again soon. More 

Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The property is designed with Art Deco flair while the central bar has nice seating and tables for larger groups. Checkin was quick and staff were very professional. Rooms were clean and decent sized. The property is a bit spread with the conference areas separated across from most all rooms and floors. While the grounds are nice the waking path... More 

Helpful?
Thank Wunhunglow
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, thank you for choosing to stay with us while attending your conference. We appreciate your feedback about the areas of the resort your enjoyed and we hope that whether for business or pleasure, we will have the opportunity to welcome you back again. More 

NY
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I returned to this property 2 years after my initial visit. We used this hotel as a base for our planned visit to Joshua Tree NP. The hotel is about 40 minutes from the Cottenwood Springs entrance (south). It is also close to the El Paseo shopping and dining are, which is about 2 miles away. The hotel has a... More 

Helpful?
Thank Greg K
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, thank you for taking the time to write such a kind and informed review which will be useful for future guests. We hare happy to hear that the JW Marriott Desert Spring resort & Spa exceeded your expectations. Also, we would like to apologize the unfriendly encounter you experience with a valet staff. Your comments will be shared... More 

Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for 5 days to attend a conference. Marvelous place with all amenities for singles, couples, or families. Customer service excellent. The largest staff I have ever experienced at any resort. Food quality at conference was exceptional. Atmosphere wonderful, including all the swimming pools, on-site boat rides, and all amenities you can imagine. There is so much more to... More 

Helpful?
Thank Howard F
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, wow! thank your for such a prefect review, very much appreciate. We are pleased to hear that your enjoyed your stay and all the resort has to offer while attending your conference. We hope we will have the opportunity to welcome yo again whether for business or pleasure. More 

arroyo grande ca
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again, I had a fabulous time at the JW. Took my kids with me this time, and sent my daughter to the spa while my son and I played in the pools all day. It was mega hot this past week, but we thoroughly enjoyed the place anyway. By my last day there, I finally discovered that there is... More 

Helpful?
Thank blueskies145
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, thank you for your loyalty to Marriott and to us here at the JW Marriott Desert Springs Resort & Spa. Thank you for sharing your recent stay experience, as it warms our heart to know that once again you enjoyed your stay, the resort amenities and wait staff. We appreciate your tip regarding resort parking for future guests.... More 

Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Very nice! Valet area gets crowded and backed up. Inside is very nice. They have a Starbucks but it's more expensive than a store outside of the place. Guess you have to expect that. The parking structure can be crowded and out of the way. From the parking garage to our room...no maps. We had to go outside and walk... More 

Helpful?
Thank E_moRtal_1
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, thank you for taking a moment to share your recent stay experience. I greatly appreciate your constructive input as we are always looking to address our guests concerns. We hope we will have the opportunity to better serve you whenever your travels bring you back to Palm Desert. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

So i have heard very good things about this place and decided to try it out for my birthday weekend. The pictures I saw of it looked really pretty. I went with my husband and couple of friends, we were expecting the pool to be bigger for such a huge resort, there are 3 pools, a main one, a more... More 

Helpful?
1 Thank Patricia C
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, Thank you for taking a moment to share your thoughts on your recent stay with us. We appreciate your feedback and hope we will have the opportunity to serve your again whenever your travels bring you back to Palm Desert. More 

Desert Hot Springs, California
1 of 5 stars Reviewed 1 week ago

ATTN MANAGEMENT: I left four shirts behind in the room on check out day whilst I was spending tons of money in the spa. When I realized I had left the four shirts, two were returned to me. THE OTHER TWO WERE BRAND NEW WITH TAGS AND WERE STOLEN. I spend $400/night and spent $2,000 over the weekend and they... More 

Helpful?
Thank Miracle S
West Saint Paul, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Friendly check-in and out. We were pleasantly surprised by the gorgeous and very clean suite. Our view showed the mountains and gold course. All the staff were pleasant and helpful. Would consider staying again when in CA.

Helpful?
Thank Rachel D
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, we cannot thank you enough for this perfect review regarding your recent stay with us. We are thrilled to hear that your enjoyed your stay and we look forward to your next visit. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Marriott Dessert Springs Villas 2 Vacation Club in Dessert Palm California is a great get away from the hustle and bustle life. Romantic newly marrieds, and long term couples can enjoy the beautiful mountain view and golf course in their secluded Villas at the Jasmine Courts. Felt very tranquil at night seeing and hearing the palm trees sway in the... More 

Helpful?
Thank Linda G
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you for taking a moment to share your recent stay experience. We are happy to hear your enjoyed your stay. Your feedback is much appreciate. Thank you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American, Gluten Free Options
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups, Bar
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260-1961
Location: United States > California > California Desert > Palm Desert
Price Range: $185 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
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Also Known As:
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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