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this place is terrible....i booked my room a month and a half in advance and was expecting a fully furnished suite. i got the room in the first place and was expecting to have a fully functional stove and oven...nope....stove was nonoperational...the manager there was...More
Checked in for an overnight stay. The moment you drive at the curb you already know that the place is outdated. There is one pool in every 2 buildings. The one we have was a decent size but we noticed that it wasn't clean.
2 Thank TarsierReviews
Response from Armando R, General Manager at International Hotel & SuitesResponded 2 weeks ago
Dear guest, thank you for your review, as a new manager is very important for me to follow all guest reviews. We are working very hard to accommodate your needs and as a General Manager I can tell you that we have been doing renovations...More
This hotel was a perfect location for our stay... walking distance to great shopping and restaurants, and in the middle of the golf courses we wanted to play ...
Room was perfect, they even upgraded us, without us asking, because they thought a small child...More
Thank Kevin P
Response from lmshg, Public Relations Manager at International Hotel & SuitesResponded 3 weeks ago
Research BBB Palm Springs before you stay "F" rating!!. I wish someone would have told me before we booked. We cancelled reservation months before only to find out we were double booked and charged a no-show for all three days. Reached out to Emily at...More
I’ve actually stayed at this hotel and it’s wonderful! I just called because I saw so many unusual reviews. It seems they were replacing the AC throughout and guests took it upon themselves to try and damage the reputation... More
I’ve actually stayed at this hotel and it’s wonderful! I just called because I saw so many unusual reviews. It seems they were replacing the AC throughout and guests took it upon themselves to try and damage the reputation. My words not theirs. We are excited to be going back again! Definitely stay here!
Response from rosalarumorosa | Reviewed this property |
Hello!!! Hytech thank for asking? honestly I do not recommend International lodge hotel & Suites, when this happened the Rat was in the pool (the Rat was alive, the Rat was swimming in the pool). At the time that the rat... More
Hello!!! Hytech thank for asking? honestly I do not recommend International lodge hotel & Suites, when this happened the Rat was in the pool (the Rat was alive, the Rat was swimming in the pool). At the time that the rat was in the pool swimming, I imidiatley went to the office but no body was in the office. The next day Sunday morning the manager was in the office and I let her know that my KIDS AND FAMILY were EXPOSED to a RAT in the POOL. Even after i showed her the video of the rat in the pool she DID NOT TAKE ANY ACTION of the situation. The MANAGER DO NOT CLOSE OR CLEAN OR DESINFECT, or told the clients the Rat was in the pool .
Lastly the hotel withdraw my money from the bank even after requesting a full refund of my money because my KIDS and my FAMILY were EXPOSED TO A RAT IN THE POOL.