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Hampton Inn & Suites Palm Desert

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Hampton Inn & Suites Palm Desert
Hampton Inn & Suites Palm Desert
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516 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Tucson, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Comfortable, clean, friendly hotel. Was extremely satisfied by this hotel and staff. The complimentary breakfast was good as well. I would stay here again for sure. In fact, Am going back in two weeks for a 3 day stay this time and I know that I will not have to worry about my stay.

Review collected in partnership with Hampton

Helpful?
Thank Ron W
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night on the way to Palm Springs, the hotel itself was clean and comfortable however on arrival the computer systems were down, the receptionist done a manual check in and took our payment details, after leaving we discovered they had charged us twice for some other guest also, we phoned to try and resolve this... More 

Helpful?
Thank Veeayevee E
Ogden, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

I don't remember which room number but up on the top floor. Our window must have had a little hole in the caulking because we could hear a whistling from it. Granted it was really windy the night we stayed and it wasn't a big deal to us because we don't complain about things but I'm sure you'll get a... More 

Review collected in partnership with Hampton

Helpful?
Thank nathanewe
Maria B, Manager at Hampton Inn & Suites Palm Desert, responded to this review

Thank you so much for your review. We love to hear when our guests have a great experience with our hotel and let us know through Trip Advisor. Also thank you for letting us know about the "whistling window" in your room, I let our maintenance personnel know of the issue and he has fixed it. Again, thank you for... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great visit and the amenities far surpassed my expectations including complementary breakfast, clean and well equipped gym facilities and accessible pool, easy checkin and out, and kind and helpful staff. By the way, they also has very reasonable rates.

Review collected in partnership with Hampton

Helpful?
Thank Bill B
Maria B, Manager at Hampton Inn & Suites Palm Desert, responded to this review

On behalf of the hotel, I'd like to let you know that we truly appreciate your detailed and honest response regarding your stay with us, because our guest’s feedback is very important to us. We are happy you had a great visit and that your stay here exceeded your expectations. I will be sharing your comments with the staff concerning... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very tolerable of our large group and of the children too. Willingly assisted us with all our needs, breakfast hours were convenient for everyone and none of our 15 families had a complaint!

Review collected in partnership with Hampton

Helpful?
Thank Leanne J
Maria B, Manager at Hampton Inn & Suites Palm Desert, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the information you've shared with us. We are glad to know that our hotel and staff met all of your expectations and that your group enjoyed your stay with us here in Palm Desert! WELCOME!  Again, we appreciate the information you’ve shared with us... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

pool is to old inside almost same and the service is really bad on this hotel I been many Hampton l love it except this 1 is so different I been there twice in 1 year and same always have excess for bad service

Review collected in partnership with Hampton

Helpful?
Thank 199alecm
Maria B, Manager at Hampton Inn & Suites Palm Desert, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the information you've shared with us. I would like to apologize for the hotel not meeting your expectations. The specific concerns you addressed in your survey feedback are important details for us to take a closer look at and make sure we are doing all... More 

Chino, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay very much. The room was very nice and had many amenities as well as towels for two people. The staff was wery nice and attentive. Will definetly make the hotel brand my first choice when traveling.

Review collected in partnership with Hampton

Helpful?
Thank Judy Carol F
Jeremy C, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Thank you Judy Carol F, We are so happy to of had you stay with us and that you enjoyed our many amenities and staff. We always aim to make our guest enjoy their stay with us, as you did. We hope to see you soon! Jeremy C. Hampton Inn and Suites by Hilton 74-900 Gerald Ford Dr. Palm Desert,... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After a long drive I was looking forward to a nice rest and that's what I got when here. The front desk was very courteous and helpful when I was trying to find my proper documents as well as trying to tend with my son with special needs. Thank You "Jojo" for your hospitality made me feel like family .... More 

Helpful?
Thank patricia c
Jeremy C, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Patricia C., Thank you for posting this wonderful review. Our staff always loves to hear from guests' reviews to see where we can improve and where we stand out. I am definitely going to tell Jojo about your review, and I know she will love it. Please let us know it there is anything you need during your next... More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We arrived rather late, at 11pm and were greeted warmly. When arriving to the room we were charmed by the fanned- out shower curtain, an artful touch. Breakfast was OK and we were up and out , just a one night stay. Very nice and just off the 10 freeway, which is why we chose it. Very convenient.

Review collected in partnership with Hampton

Helpful?
Thank Wendy L
Jeremy C, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Wendy L., Thank you for acknowledging the little touches that our housekeeping department does, such as fanning out the shower curtain, for your arrival. Our housekeeping department works very hard, not only making sure that every guest room is clean, but also welcoming and comfortable. Our staff strives to make every guest feel welcomed and appreciated for choosing to spend... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for Friday- Sunday. The front desk staff had a genuine smile & very friendly. Room was modern, very clean & bed was comfortable. Anything we asked for they had no problem getting it for us. Housekeeping did a great job on cleaning room. The free breakfast was descent, we got full off the choices they had for the... More 

Helpful?
1 Thank Happiness4D
Jeremy C, Front Office Manager at Hampton Inn & Suites Palm Desert, responded to this review

Dear Happiness4D, I am happy to hear that you truly enjoyed your weekend here with us and will be coming back. All of our team members here are very friendly, especially our breakfast hostesses and front desk staff who interact with our wonderful guests the most. Our breakfast hostesses are always working hard to make sure there is a wide... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're staying for business or vacation travel, here at the Hampton Inn & Suites in Palm Desert, we're passionate about taking good care of you and providing you the best place to stay. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. The best part is we have a very enthusiastic and friendly staff that aim to make your stay more personable...we like to call it having great "Hamptonality" to share with each and every guest! ... more   less 

Additional Information about Hampton Inn & Suites Palm Desert

Address: 74900 Gerald Ford Dr, Palm Desert, CA 92211-2081
Location: United States > California > California Desert > Palm Desert
Price Range: $79 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Palm Desert 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hampton Inn & Suites - Palm Desert Hotel Palm Desert
Hampton Inn And Suites - Palm Desert
Hampton Inn Palm Desert
Palm Desert Hampton Inn
Hotel Style:
#1 Best Value Hotel in Palm Desert
#1 Business Hotel in Palm Desert
#2 Family Hotel in Palm Desert
#6 Romantic Hotel in Palm Desert
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