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Marriott's Shadow Ridge I-The Villages

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998 Reviews from our TripAdvisor Community

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Showing 985: English reviews
salem, Oregon
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We there in mid September so it was super hot but everything is air conditioned and we go a great rate. The villa we got was well worth the upgrade. We like sitting out on the balcony and this one was huge. The master bedroom was excellent. A great design. My on complaint was the girl we worked with to... More 

Helpful?
Thank travelersalem_Oregon
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We are happy to hear you enjoyed your villa and and quiet pools. We hope to see you again soon! More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great family friendly place close to everything, beautiful mountain views, friendly staff. Stayed the 3rd week in September but soon learned that most trails and parks were only open on Friday, Saturday and Sunday for the summer, as of October 1st they open back up during the week. Also the Tram is closed in that area for the last two... More 

Helpful?
Thank Debbie L
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We are happy to hear you enjoyed the beautiful views and friendly staff. We hope to see you again soon! More 

Queen Creek, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Marriot at Shadow Ridge has it all. Great place for families and small children. Playgrounds, pools for adults and for children. The rooms are so clean and spacious. Great golf course and places to eat. We can't wait to go back. Would highly recommend. There was also a children's activity center.

Helpful?
Thank ctraveler2
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We are happy that we could be your family's home away from home. We look forward to hosting your next stay with us! Thank you for your five star review. More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Our favorite was the swimming pools and hot tubs we went to three! Our room was nice and clean. We ate in the restaurant and the steak was wonderful! Called the grill. The grounds are beautiful! We had a nice balcony

Helpful?
Thank Marlene J
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We are delighted that you loved your stay, thank you for your review! More 

Pismo Beach, California
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

For our anniversary week, we wanted to go to Palm Springs. Normally (and only in Palm Springs) we stay at a clothing optional resort. But for a whole weeks, the price is on the high side, especially for what you actually get. Since we own three time shares, I decided to put one to use and exchange via Interval International.... More 

Helpful?
Thank Knabebug
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We're happy to hear you enjoyed an easy check in, and a spacious villa. We hope to welcome you back again soon! More 

Calgary, Alberta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here from August 27th to September 3rd and we loved almost every minute of our vacation despite the ridiculous rules for the waterslide. I have a two year old daughter who absolutely loves waterslides (we go every week to a local pool at home and she can't get enough of them). One of the MAIN reasons I booked... More 

Helpful?
Thank Traveling_Js
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We are so sorry to hear of your family’s experiences with the waterslide, pack ‘n’ play, and issues with your lounge chair and carpet in your villa. Your feedback is extremely valuable and we appreciate it. Please allow us to make this right by contacting our Customer Care department at 1-800-860-9384 or customer.care@vacationclub.com. More 

Yorba Linda, CA. USA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great property and value for your months. For the golfers, great course and even better instructional facility. Wonderful place for club fitting, they don't push one brand but rather have many for you to try. Several pools for adults and kids; small waterslide for kids plus lots of wadding pools and water sports. Many activities for all ages. Restaurant is... More 

Helpful?
2 Thank HamManYorbaLinda
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for taking the time to give us wonderful feedback about your stay at Marriott's Shadow Ridge. We are excited you enjoyed our golf facilities as well as the pool areas. Thank you for your perfect review. More 

irvine , CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked for the long labor day weekend. The room was like a dorm room not a regular hotel room--don't be fooled. Booking at a resort you expect to have at least a small balcony or patio--the front desk said we did but when we got to the room it was claustrophobic with no access outside. There was no poolside service... More 

Helpful?
1 Thank californiavacationer
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We truly value you as a guest and we are so sorry to hear that your stay was not up to our standards. Please contact us via email at customer.care@vacationclub.com or via phone at 800-860-9384 so we can address your concerns with you. More 

Eastvale, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This place is so nice! We Love the view from the villa we had that has 2 bedrooms/ living room/kitchen. It was in the first floor directly to the pond- golf course. We enjoyed the pool. Kids loved the water slide and splash pad. We went to the kids club where a movie theater is located and watched The Good... More 

Helpful?
1 Thank Maria A
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We are thrilled to hear you enjoyed the splash pad and movie night. We hope to welcome you again soon! More 

Lincoln, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This place was exactly what we expected and what we paid for. We had a two bedroom apartment for me, my wife and two older teens. The apartment was large, had two bathrooms and reasonable sized kitchen. It was clean, decorated nicely and modern. The kitchen had washer, dryer, fridge freezer, oven and hob. We requested a top floor apartment... More 

Helpful?
1 Thank Jason R
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for taking the time to leave a review, Jason. We are pleased to hear you enjoyed your stay at Marriott's Shadow Ridge. Your feedback regarding music at the pool has been shared with our senior management. We look forward to welcoming you back soon. More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 

Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Location: United States > California > California Desert > Palm Desert
Price Range: $122 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 848
Reservation Options:
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
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