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Marriott's Shadow Ridge I-The Villages

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987 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW

After staying at Marriott's Cypress Harbour in Orlando a number of times and always having such a great experience, I am disappointed to say a few things at Marriott's Shadow Ridge in Palm Desert slightly let me down. The front desk staff were not very helpful at all and could not answer what you would expect to be simple questions... More 

Helpful?
Thank connorgeorgeson
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your Trip Advisor review, Connor. We are disappointed to hear that the front desk associates weren't friendly or helpful with general questions, and that you were not recognized for your special occasion. Your comments will be shared with the resort front office team. We hope you give us another opportunity to serve you. More 

Germantown, Maryland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We vacation in many Marriott Vacation Club villas. Our second time to Shadow Ridge. It is becoming our favorite. Lots of activities for the entire family. Beautify resort with many upgrades in the villas.

Helpful?
Thank Steve U
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your five star review of your return to Marriott's Shadow Ridge! We are so happy to hear we are becoming your family's favorite vacation home away from home! More 

Omaha
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Rooms are amazing with Full Kitchen, clean, Nice Showers and Tub. Property is great with lots to do. Pools, golf, workout and activities for the family. The thing is I was here for a short two day business trip and cant wait to come back and bring the family. Front desk where kind and quick and finally the rates where... More 

Helpful?
Thank Dirk W
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We are excited to host your family's next stay at Marriott's Shadow Ridge. Thank you for taking the time to give us a five star review. More 

Santa Barbara, California
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here in Aug 2014 so not sure if the rooms have been updated and I don't know what "enclave" we were in, I believe the first phase they opened with the larger more spacious rooms. Spent 3 nights here then 1 in the newer building(smaller more cramped rooms). So many activities and things to do here. We are... More 

Helpful?
Thank sbmama74
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We hope we can welcome you back soon! More 

San Diego, California
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful timeshare resort geared towards adults and families alike. Definitely more families than just adults. The rooms are comfortable and modern. Room cleaning service comes with a fee though. Golf course and gym on site. Pools located throughout the property. The main pool has a water slide for the kids and kids at heart. Great activity center with plenty of... More 

Helpful?
Thank MONKEYBUZZ
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your response. We are happy to hear you enjoyed the pool facilities and comfortable villas. We hope to welcome you back soon! More 

San Diego, California
Level Contributor
182 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a great place just to get away with your significant other or your whole family or anywhere in between they have four great pools and a couple of cool bars that are really nice and they do have a restaurant on the property the staff here are all very friendly they always say hi when you pass by... More 

Helpful?
Thank joseph d
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We appreciate your great review, Joseph! We hope you will return to visit our friendly staff next year! More 

Los Angeles
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying here, as a family, for the last three years and have thoroughly enjoyed it. The grounds are well maintained. Parking is always plentiful. The shuttle drivers are very kind. The check in and out process has never been a hassle or a long wait. There are activities for the kids planned regularly and even stuff for... More 

Helpful?
Thank elmauri
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We appreciate your thumbs-up review. We're happy to hear that you were able to take part in the resort activities for both adults and children, and that you especially enjoyed the beach area and covered splash pad for the children. Thank you for returning each year and we look forward to providing more memories with your family! More 

Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a week in the hot summer but it was still great! I love their splash pad and baby pool for the little ones. The pools were crowded but it was a great time with family and friends. I like the class offerings and the activity center. We never drove up to the lobby besides to check-in... More 

Helpful?
Thank Cynthia_TravelGirl
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We are so happy to hear your villa was the perfect size for your family and your family enjoyed the splash pad. Thank you for your review and we look forward to your return to Marriott’s Shadow Ridge. More 

El Centro
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Accommodations were spacious and on the high end of the scale. The grounds were clean and the staff was helpful. Very well maintained resort, main pool was always crowded but the other two were not. My only complaints are that the restaurants, shops and bars are closed by 8 or 9 even on weekends and there are no evening entertainment... More 

Helpful?
Thank Gustavo R
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for taking the time to review Marriott’s Shadow Ridge. We are happy to hear you found your villa spacious and enjoyed the resort. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Marriott's Shadow Ridge over Memorial Day weekend and I must say it is an amazing resort with on-site amenities for families or couples just looking to get away. It was extremely hot (109) when I was there so if you don't like heat this time of year would not be the time to go. I did... More 

Helpful?
Thank Russell B
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for the perfect review, Russell! We are pleased to hear you enjoyed your stay and were able to get in a game of golf. We hope to welcome you back again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 

Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Location: United States > California > California Desert > Palm Desert
Price Range: $106 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 848
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Expedia, Odigeo, Hotwire, Hotels.com, Priceline and Travelocity so you can book your Marriott's Shadow Ridge I-The Villages reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
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