The Westin Desert Willow Villas, Palm Desert
1,528 reviews
#5 of 23 Hotels in Palm Desert
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Desert Willow Villas, Palm Desert
Updated 03/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 23 hotels in Palm Desert
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Desert Willow Villas offers convenient access to attractions like The Living Desert Zoo and Gardens, Wet 'N' Wild Palm Springs and the Palm Desert Aquatic Center. Lounge by the three sparkling pools, including a children's pool and a waterslide. Maintain your workout routine in the 24-hour fitness center, or enjoy salads, sandwiches and cocktails our resort's restaurant and bars. Play a round of golf at the nearby Desert Willow Golf Resort and golf lessons are available at the Palm Desert Golf Academy. Spacious one- and two-bedroom villas offer signature Westin Heavenly® Beds, free Wi-Fi, fully equipped kitchens or kitchenettes and washer/dryers.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Children's television networks
Paid public parking on-site
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast available
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
BBQ facilities
Concierge
Convenience store
Gift shop
Non-smoking hotel
Picnic area
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English
Location
Full view
Contact
75 Willow Rdg, Palm Desert, Greater Palm Springs, CA 92260-0305
Getting there
Rental CarsSee rental cars from $25/day
1528Reviews69Q+A100Room tips
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Popular mentions
PROS: 1) Great location in Palm Desert 2) Spacious rooms 3) Wonderful kitchen and bathroom 4) Good front desk staff CONS: 1) Very hard and complicated to find your building 2) Loud noise in the pool area 3) 10 am checkout time (unheard of in a resort) 4) No diverse eating places at the resort and you have to drive to get to the lobby 5) Beds were not great We wanted to like this place, but will not stay here again
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Date of stay: June 2021
Rooms
Location
Service
Helpful
Since 2018 and 2019 we have stayed at the Westin Willow Villas. Each stay has been great! The restaurant Agave Grill has been wonderful. The Marketplace has been handy for picking up food items. Also, the Snack Shop allowed you to get that morning coffee. We just stayed there for six days and it it my last time. All of the places I mentioned are closed. I did read that they had closed the Agave Grill, but I assumed there would be somewhere to get a morning snack. The Sanctuary Bar is the only food on the resort. They open at 11 and close at 6. We wanted to watch the NBA playoff and they do not even have cable at the Sanctuary Bar. However, next door the the resort at the Desert Willow Golf Resort you can have breakfast and lunch. Also, watch whatever sport you may like. It appears the Westin Corporate office has decided to take a new approach to customer service. This review is for corporate only. The staff were truly wonderful as always! They are so nice!…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Helpful
Response from Marriott Vacations Worldwide, Other at The Westin Desert Willow Villas, Palm Desert
Responded 2 weeks ago
HI Mozell, thank you for being repeat guests with us and for sharing your review. We are glad you were thrilled with the staff however are sorry to hear you were unsatisfied with the amenities offerings and hours during the most recent vacation. Please know you may track all resort updates on our official hub website during the pandemic. We look forward to your return and hope to earn your 5-star review on your next stay.
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This was a great place to unwind for spring break. Lots of pools around the facility to choose from- family with slides, quiet pool, etc. kitchenette was well stocked. Good choices of groceries and restaurants near. I would visit again.
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Date of stay: April 2021Trip type: Traveled with family
Helpful
Response from Marriott Vacations Worldwide, Other at The Westin Desert Willow Villas, Palm Desert
Responded 2 weeks ago
Thank you for your perfect 5-star review of The Westin Desert Willow Villas. We are glad you enjoyed our pools and were pleased with your villa and nearby area. We look forward to your return.
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We were very happy with this resort. The rooms arre quite spacious, with a front room with a sofa queen pull out bed, a kitchen stocked with plates, cups, pots, pans, coffeemaker, one bedroom with a king bed, a great patio with a table and 4 chairs, and a nice bathroom. We spent 3 nights here in June. It has incredibly hot, but thank heavens for the air conditioning in the rooms Be forwarned, there is NO restaurant on the property due to Covid restrictions. The water slide and the kids area were also clased. There are several restaurants in the area, and you do need a car to get to them. They are not in walking distance. We did, however, enjoy the pools! Talk about a plethora of pools. We only visited the main pool area, which has 4 pools. There is an outside cabana area to get drinks as well. If we come out to Palm Desert again, we would love to come back!…
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Ask for a room upstairs
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Helpful
Response from Marriott Vacations Worldwide, Other at The Westin Desert Willow Villas, Palm Desert
Responded 3 weeks ago
Hi, thank you for your review of Westin Desert Willow Villas. We are delighted that you enjoyed your stay with us. We are pleased that our location met your vacation needs and you spent some time enjoying our pools. We cannot wait to welcome you back for some more resort fun!
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We have stayed here twice before and thoroughly enjoyed our this resort. This time was very different. We knew going in that there would be some COVID restrictions but I had done some research and we were ok with some restrictions. We checked in our 2 bedroom villa and it was ready a little ahead of check-in time and we had a nice check-in experience. We were given a villa near the one water slide that was open which was nice because we have small children. We were off to a good start! The other slide, however, was arbitrarily closed due to staffing issues. Things took a turn for the worse when we opened the sleeper sofa and found a lot of crumbs and food particles from previous guests. So much for rigorous covid cleaning standards. It took over two hours and multiple calls to get someone to come vacuum so my kids could go to sleep. I would have done it myself but we had no cleaning supplies. They gave us a $40 food voucher which was a nice gesture. I was willing to let it go, until the next morning when we had a gigantic cockroach in our villa. Husband killed it and we tried to make the best of it, as we were booked for 7 nights. Next morning, another huge cockroach in the kitchen and multiple others on both patios to the point where we could not even sit outside. Not much was open at the resort to even call it a resort. They still required limited capacity at the gym when CA had already lifted restrictions. Masks required at the walk up bar outdoors when CA no longer required them. Restaurant and shops closed! There is no housekeeping currently so it certainly doesn’t help the pest situation! It finally became not worth the stress of it and we checked out after 2 nights. It’s one thing to have things shut down for safety but staffing and pest issues are a deal breaker!…
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from Marriott Vacations Worldwide, Other at The Westin Desert Willow Villas, Palm Desert
Responded 2 weeks ago
Thank you for providing your feedback. We are deeply sorry to hear about your experience. If you would like to discuss further, please contact Customer Advocacy at 800-860-9384 or customer.advocacy@vacationclub.com.
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PRICE RANGE
$159 - $482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin desert willow villas hotel palm desert
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Desert
NUMBER OF ROOMS
440
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Claim Your Listing Frequently Asked Questions about The Westin Desert Willow Villas, Palm Desert
Which popular attractions are close to The Westin Desert Willow Villas, Palm Desert?
Nearby attractions include Escape Games at The River (2.7 miles), Sunnylands Center & Gardens (2.4 miles), and Indian Wells Tennis Garden (4.7 miles).
What are some of the property amenities at The Westin Desert Willow Villas, Palm Desert?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Desert Willow Villas, Palm Desert?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Desert Willow Villas, Palm Desert?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Desert Willow Villas, Palm Desert?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Westin Desert Willow Villas, Palm Desert?
Conveniently located restaurants include Brandini Toffee Shop and Factory, Billy Q's, and Grill-A-Burger.
Are there opportunities to exercise at The Westin Desert Willow Villas, Palm Desert?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Desert Willow Villas, Palm Desert?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Westin Desert Willow Villas, Palm Desert?
Many travelers enjoy visiting Sunnylands Center & Gardens (2.4 miles).
Does The Westin Desert Willow Villas, Palm Desert have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Westin Desert Willow Villas, Palm Desert accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.