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The Westin Desert Willow Villas

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782 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Huntington Beach, California
Level Contributor
483 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Used my vacation ownership points to get a two bedroom lock-off for a week in the low season. The plan was for four of us to golf a different golf course each day. This we did despite temperatures ranging from 108 to 114. This 2-bedroom villa was unique in that the junior suite also had a door to the bedroom... More 

Helpful?
Thank KenVicLee
Walla Walla, Washington
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I absolutely loved our stay here! The staff bent over backward to make our stay the best it could be, we were celebrating a late anniversary trip and they sent up chocolate toffee to celebrate us. The wait staff at the pools are amazing and the food was so good! I cannot wait to return!

Helpful?
Thank dmlyke
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear dmlyke, thank you for choosing the Westin Desert Willow as your choice for lodging in the valley. The staff will be excited to hear that your stay was memorable. Happy Anniversary and we look forward to your next visit. Warren Jerome More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

4.5 stars! This resort was great! The building to which we were assigned was their newest building so our room was very clean and well-maintained. The only reason I'm deducting half a star is because the pool for our building was still under construction, therefore our balcony was pretty much unuseable due to the dust and construction noise, and our... More 

Helpful?
Thank Nathan F
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Nathan F, thank you for staying with us! I apologize for the dust and construction noise. We were pleased to know that the room and amenities met your needs. The staff thanks you for the comments regarding their helpfulness and the food in the restaurant. Please reach out should you need assistance with your next visit. We'll see you... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our family usually takes one trip to the palm Desert/Palm Springs area and this year we stayed at the Westin Desert Willow Villas. We had a 5 day stay and it was very relaxing. We had no problems checking in and we're greeted immediately as soon as we stepped out of the vehicle. A quick look at the property map... More 

Helpful?
Thank Luislo619
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Luislo619, thank you for taking the time to provide us with your feedback. We were happy to know that the family had an enjoyable visit. The staff will appreciate the comments regarding the activities, food, pool, waterslide and bar. Hoping the have you back again soon. Warren Jerome More 

Costa Mesa, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Unfortunately, we experienced two awful events during our stay. First, our car battery died in the heat (113 degrees) on the property and the hotel staff refused to help us. They would not provide a simple jump start with our cables nor would provide a service to help us. We had to call our own personal AAA membership service and... More 

Helpful?
3 Thank asharant
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear asharant, thank you for taking the time to provide us with your feedback. I apologize that we were unable to provide a jump start for your battery. This is a procedure that we do not engage in and we let the professionals handle as to not cause any further issues to a guest vehicle. I would like to investigate... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this resort during December/January of 2015/2016 after a three and a half week tour of USA. This, out of several hotels we stayed in, was by far the best. The staff are knowledgeable, extremely friendly and never too 'in your face' as I have found with most other American facilities. The features are fantastic and always in... More 

Helpful?
Thank Jonathan R
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Jonathan R, thank you for taking the time to provide us with your feedback. The staff will appreciate your comments regarding how their service impacted your visit. It was a pleasure the hear that the resort amenities met your needs. That's exciting that you were able to get in some site-seeing during your visit. Hoping to see you again... More 

Laguna Niguel, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very relaxing trip! The hotel is great, love the service and people are friendly. Hotel is clean and had all the amenities you need for a family stay. The pool is greatly separated for adults and kids so everyone can enjoy which part of the pool they like to spend time. We never use the golf course but a lot... More 

Helpful?
1 Thank shuwshuw
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear shuwshuw, thank you for taking the time to provide us with your feedback. We appreciate the comments on our service and friendliness during your visit. It is very gratifying to know the that family had an enjoyable visit. We look forward to our next opportunity to serve you again. Warren Jerome More 

Los Angeles, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a wonderful week at the Westin Villas. The villas have everything you need! The kitchen is fully appointed and BBQer on the patio was so convenient for quick grill dinners. The Westin property is huge. We tried out both waterslide pools. Kids got to pick which of the pools to try out each day. To be driven to further... More 

Helpful?
1 Thank MzMina
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear MzMina, thank you and your family for staying with us for the week. We appreciate the positive comments regarding the rooms, BBQ's, pools and other amenities. It was a pleasure to know that your visit was enjoyable. Please reach out should you require any assistance with a future visit, Hoping to see you again soon. Warren Jerome More 

Boise, Idaho
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My 10year old son and I stayed for 4nights in August. While it was hot and not the peak time to visit, we had a blast and the staff do all they can to make you comfortable and meet any request. My son loves the resort experience and this lived up to all expectations. From the structured activities to the... More 

Helpful?
1 Thank Soozelander
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Soozelander, thank you for taking the time to provide us with your feedback. We were excited to hear that the family had a good time. The staff will appreciate the comments regarding the rooms, activities, shuttle carts, pools and movie night. I apologize for the AC concern and the construction noise during your stay. Please connect with me should... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place for a relaxing family trip. We went with 3 families and utilized the many pools and outdoor grills. Rooms are decent size. Two of the three families were out into the handicap rooms. This isn't great for a family especially small kids. The toilet is not separate and the shower isn't enclosed so the entire floor get soaked.... More 

Helpful?
1 Thank Darcell B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A villa resort offering just-like-home amenities in a world class destination. The Westin Desert Willow features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Experience the value of a villa and enjoy no resort fees. ... more   less 

Additional Information about The Westin Desert Willow Villas

Address: 75 Willow Rdg, Palm Desert, CA 92260-0305
Location: United States > California > California Desert > Palm Desert
Price Range: $102 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Desert Willow Villas 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
Hotel Style:
#1 Family Hotel in Palm Desert
#2 Romantic Hotel in Palm Desert
#5 Business Hotel in Palm Desert
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