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Homewood Suites by Hilton Palm Desert

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Homewood Suites by Hilton Palm Desert
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647 Reviews from our TripAdvisor Community

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Showing 633: English reviews
4 of 5 stars Reviewed yesterday NEW

Room decor and furniture and carpets show a lot of wear, and are in need of replacement. Rooms are kept clean by a good staff. They have recently improved the reception menu, and it is quite good much better than in the past. Rooms are a little larger than most Homewood hotels.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 842davidgr
Hampstead, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Homewood Suites is like home away from home. Breakfast and dinner social have multiple of healthy choices to eat, beats eating out and not feeling good. Gym facilities have enough for you to maintain while you are away from your regular gym, and it's open 24 hrs. Courteous and professional stay, and the facilities are always clean and inviting.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Todd M
Glendale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room was immaculate! Beds are super comfy, the people that work there really seem to enjoy their jobs. Fantastic hotel, fantastic service! This hotel made a hectic and stressful weekend away feel like home! ❤️

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank R1092FBlorib
MaryAnn A, Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience of the Homewood Suites by Hilton Palm Desert. We are thrilled that you found everything to your liking and that we met your expectations. We pride ourselves on being a part of the Hilton family and that we are able to provide the ideal weekend getaway. We look forward to... More 

Santa Cruz, California
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very average, but it's convenient to where I needed to be. The breakfast is very average, the room is very nice and bed is comfortable. The front desk people are very friendly and helpful. It's not one of Hilton's best properties, but for a one night stay it's ok. I may stay at another hotel from now... More 

Helpful?
Thank timteresa0
MaryAnn A, Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for your recent review of the Homewood Suites by Hilton Palm Desert and for sharing your comments regarding your stay. We pride ourselves in providing accommodations and service that meets the guests' expectations. I have shared your comments, and concerns, with the team. You have our commitment in continuing in providing excellent service and to develop ways to... More 

Seattle, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This suite is minimum 4 star. Really homey and nice. We also visited another 4 star place in Palm Springs. A resort that is at least 35 dollar/night more expensive than this place, yet the quality is much better in this one.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Yuri C
San Diego, California
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Rude and unproffesional attitude from Savannah at front desk. She said I could complain to her manager if I did not like it, but he would probably tell me not to come back. She did eventually give us another room, but went on to say I would probably have the same problem.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Janet O
MaryAnn A, Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your concerns with the service you received at the Homewood Suites by Hilton Palm Desert. As a member of the Hilton family, we strive to provide service that is professional and courteous. I apologize that we did not meet your expectations and you have my commitment that we will focus on training... More 

Beckley, West Virginia
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Property is located well off of Hwy 10 in Palm Desert near many restaurants and services. That and Hilton Honors got us to the property. But they let us down - the ceiling fan - wobbly and noisy and carpet in the bedroom was tattered and torn in areas - not maintained.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ken A
MaryAnn A, Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for your recent review of your stay at the Homewood Suites by Hilton Palm Desert. We appreciate the comments in regards to the condition of your suite and I have shared these with our maintenance team, as well as the housekeeping team, to ensure that they are noticing items that are not working properly in the suites. We... More 

Scottsdale, Arizona, United States
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night. Many of the rooms are suites. They have small kitchens with their own dishes and utensils. In the front room is a sofa bed and in the second room there is a king size bed. It was a very comfortable room and stay. However, the air-conditioner was very loud when it came on.

Helpful?
Thank All4TheKids
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We consider it an honor helping our guest during their stay with us. I am glad you enjoyed our convenient location, helpful staff and valuable amenities. We look forward to your next stay with us. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We stopped here about 14 months ago and had a great stay with our family of 4. Dinner with beer and wine satisfied, saving us $50-60 by not having to eat out. Just stayed again this week, and we arrived after dinner, so missed out on that. The room was nice, clean, and updated. Priced very well, given the full... More 

Helpful?
Thank Adam S
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Our hotel staff would like to thank you for the your comments. Our spacious suites, helpful staff and complimentary amenities does allow our guest to relax and fell at home. We look forward to your next stay with us. More 

Gloucester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean and well-maintained hotel. One of the best we've ever stayed in...great customer service and will definitely seek other Homewood Suites during future travels. Wish we could have stayed longer!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Wayne C C
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for your recent stay with us. We appreciate your positive feedback. We will continue to provide genuine hospitality to our guest. We look forward to your next stay with us. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 

Additional Information about Homewood Suites by Hilton Palm Desert

Address: 36999 Cook St, Palm Desert, CA 92211-6066
Location: United States > California > California Desert > Palm Desert
Price Range: $97 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
Hotel Style:
#2 Business Hotel in Palm Desert
#2 Best Value Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
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