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The Wilkie's Inn - Clarion Collection

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1038 Lighthouse Ave, Pacific Grove, CA 93950-2424
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (73)
Room & Suite (45)
Dining (5)
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A note from The Wilkie's Inn - Clarion Collection
Updated 06/02/20

About

#16 of 17 hotels in Pacific Grove
Location
4.0
Cleanliness
3.5
Service
3.2
Value
3.4

Finding an ideal motel in Pacific Grove does not have to be difficult. Welcome to The Wilkie's Inn - Clarion Collection, a nice option for travelers like you.

The Wilkies Motel offers guests an array of room amenities including a flat screen TV, and getting online is possible, as free wifi is available.

The motel offers a 24 hour front desk and newspaper, to make your visit even more pleasant. The property also features a hot tub and free breakfast. Guests arriving by vehicle have access to free parking.

Given the close proximity of popular landmarks, such as El Carmelo Cemetery (0.3 mi) and Little Chapel by the Sea (0.5 mi), guests of The Wilkies Hotel Clarion can easily experience some of Pacific Grove's most well known attractions.

While you’re here, be sure to check out some of the Mexican restaurants, including Michael's Grill & Taqueria, Peppers Mexicali Cafe, and Mando's Restaurant, all of which are a short distance from The Wilkies Motel.

Plus, during your trip, don’t forget to check out some of the popular parks, such as Lovers Point Park, Lover's Point Park, and Perkins Park.

The Wilkie's Inn - Clarion Collection puts the best of Pacific Grove at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Non-smoking hotel
24-hour front desk
Room features
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
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HOTEL STYLE
Residential Neighborhood
213Reviews0Q+A38Room tips
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Robert B wrote a review Jun 2022
3 contributions
We gave it 5 💥💥💥💥💥 Because the Quality of the accommodations and little things like an ICE MACHINE NOT an ice dispenser. Great coffee easy to load and unload. Very close to all we were going to see. Internet + tv were very strong. Excellent Mattress + sheets and comforter .
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded 4 days ago
Dear Robert B, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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MLAbug wrote a review Jun 2022
Lake Tahoe (California), California1353 contributions198 helpful votes
+1
Our stay was a quick visit to the area. The property sits right on Lighthouse which was a few minutes away from downtown Monterey. The room itself was tidy, clean and met our needs for the night. We had an updated room and bathroom! The bed and side tables seemed up to date with plugs on the table lamp for our phones. The room came with a microwave and fridge as well as an office table. The bathroom was updated and large! The property served a simple breakfast inside the office. Waffles, packaged danish, yogurt, fruits and bead. Milk, oJ and coffee were also served. We sat outside and ate our breakfast! Not bad for a quick getaway!
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Coming from the Bay Area - give ample time for travel!
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded 4 weeks ago
Hi MLAbug, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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Jasmine M. wrote a review May 2022
1 contribution
This hotel is a major disappointment and I can tell that it is because of poor management. The manager at this location seems to feel so secure in her position that she is unwilling to do her job. The hotel itself needs major matinence, the bathroom reeked of mold and the beds should have been thrown out eons ago. Despite the obvious issues I attempted to give this place a chance only to end up getting screwed by management because they refused to cancel my remaining nights in the hotel. When I looked the manager in the face and asked her "Are you really going to charge me for a room I'm not going to be in?" She just shrugged her shoulders and rolled her eyes. Thank goodness my credit card company had my back and put a stop to the charges. I deeply hope that the manager here is soon to be unemployed because it is a disgrace to have such a roach motel staining the otherwise beautiful town of Pacific Grove. May the rest of the managers days at this location be miserable!
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: There are no good rooms, all rooms are outdated with paper thin walls
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded May 10, 2022
Dear Jamine93950, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of the hotel and the cleanliness during the most recent stay with us. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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Walker10025 wrote a review May 2022
Davis, California4 contributions
We will not return to this property on our next trip to Pacific Grove. In our opinion, the only thing going for this property is its location on Lighthouse Ave. Our room was definitely in need of a renovation. The mattress did not allow for a good nights sleep. And the breakfast options were very, very limited. We choose to skip it on each of our 3 nights stay.
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Date of stay: April 2022
Cleanliness
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded May 4, 2022
Dear WalkerB, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered especially with the condition of you room, mattress and breakfast options. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.
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scottminer53 wrote a review Apr 2022
West End, North Carolina42 contributions51 helpful votes
This hotel has a great location and the room was fine, but the complimentary breakfast wasn't available until 7:30 and there was no coffee! It's hard to believe, but management didn't seem to think it was any big deal, stating simply that the machine was broken. Unbelievable!!
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: don't choose any rooms if you expect coffee with breakfast!
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded Apr 23, 2022
Dear scottminer53, First of, thank you for sharing your feedback and for the great comment about our location, we are known for taking ownership and caring deeply about our customers. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
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Elia B wrote a review Feb 2022
1 contribution
Began maid service at 7:30 AM in other rooms and yet after returning from ATT tourney, room was not serviced by evening. Women at desk made a nonsense excuse and told me to bring down garbage and gave only 2 towels. Seemed annoyed. We were staying two nights. This was in addition to poor plumbing in shower that shrilled throughout. These owners are running this hotel into the ground. Two nights, no maid service, plumbing problems that need to be addressed, poor breakfast….and annoyed that I was upset room not serviced. Already guided two other families away from this place.
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Date of stay: February 2022
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded Feb 6, 2022
eliab868, On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your comments about our customer service and the plumbing are very distressing and we are very sorry for the inconvenience it has caused. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for choosing our hotel. We hope to see you again soon
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Betty N wrote a review Oct 2021
Portland, Oregon165 contributions120 helpful votes
One of the WORST places I have stayed. "Snarly" front desk, room was DARK and DIRTY, Plaster failing, Mould in bath room.. paint chipping .. Beds were lumpy and sheets were stratchy. I was sure bugs were crawling over me. We checked out after 1 night and they REFUSED to refund our $$$ even under these unacceptable accommodations.. NEVER GO HERE!
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: You could hear people going up and down the stair way all night
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1 Helpful vote1 Repost
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded Oct 17, 2021
Betty65SeattleWA, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and we apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. We will make sure to address the mold in the bathroom and cleanliness issues you noted, and we hope you will allow us another opportunity to impress you should you return to the area.
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D B wrote a review Oct 2021
San Francisco, California161 contributions158 helpful votes
The location is nice and quiet. Parking is tight. Room was an average motel. Breakfast was very cheap and meagre, one look and we decided to go somewhere else in town. But the worst was the shower water pressure. They are trying to save my putting in low water pressure shower heads but do not realize that instead of 5 minutes in the shower, guests will spend 30 minutes when you have very little water falling on your body to remove the soap. Not coming back here.
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Date of stay: June 2021
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded Oct 11, 2021
D B, We want to apologize for the shower issues and to assure you that this inconvenience has been addressed thanks to your feedback. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. We will also be working on improving our breakfast service, we promise better options next time. Thank you for the great feedback and we look forward to serving you again.
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Sadie B wrote a review Oct 2021
1 contribution1 helpful vote
Being a Choice Gold/Platinum member I have stayed at many Comfort Suites, Clarion, Ascend collection resorts and hotels through out the U.S. Their Ascent collection is their highest level of quality cleanliness and service, so I often pay a little more to stay at their Ascend collection hotels. The Good: Location is great to walk to the historic Pinos Point, Lovers Point, Asilomar Beach, 17 Mile Drive, Pacfic Grove Golf Course, and short walk to dozens of restaurants, museums, and events in downtown Pacific Grove. The room was freshly painted and the carpet was in good condition. The location surrounding the hotel has historical Victorian style homes dating as far back as 1880’s and craftsman style homes from the 1900-1920’s. Most are well kept and on the historical tour map. Really cool if you love old homes. The Bad: Upon arriving I asked for the 2nd floor or higher as noted on my standard reservation request for all Choice Hotels booked months prior. The lady at the front desk said no. As we drove up we noticed a sitting area with a fire pit, so we went out and bought wine, cheese and crackers in anticipation of sitting next to a warm gas fire. I went in to ask if it can be lite the front desk lady told me no and that it didn't work. I mumbled my displeasure as politely as I could. So we sat outside as the cold night fog eventually forced us back into our room. The Ugly: As we went into our very small room we noticed immediately that the room floor slanted down and not level. Being an old building this is common, but pretty bad @ about a 2-3% slope. As we walked down our 2% ramp to enter the bathroom we noticed patches on the dry wall, mold & mildew on the grout in the tub shower, and rotted and mildewed subfloor and grout below the tub. The desk was warped and damage and the bedside table was worn out and damaged. See pics. We got a good laugh out of it. The next morning as with all Choice hotels they claim to offer breakfast. Their continental breakfast area is in the small lobby of the hotel and includes dry cereal, yogurt, coffee, waffle maker, toast and muffins. Very basic. The next morning we walked down town and had breakfast at Toasties. Much better. Worse was that the heater or AC did hot work or was unplugged, so you had to use a celing fan above the bed if you were warm. As you gather your items from the continental breakfast you realize that there is no place to sit inside and notice 2 very small black metal mesh tables in a patio like room that is not fully enclosed allowing the cold air in. Seems more like camping, which Pacfic Grove was known as a summer camping resort for a Methodist church groups in the 1880's Overall: This small very old motel has a great location, but more of the Econolodge level than an Ascend collection level that I am used to. The sheets and towels are clean, the shampoo and toiletries are standard, but owners/managers are too cheap to upgrade the place to true Ascend standards. Unfortunately I do not plan to stay here again in this life time.
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Date of stay: October 2021
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Sleep Quality
Room Tip: 2nd Floor less noise and light from car headlights shining in your room
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1 Helpful vote
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded Oct 7, 2021
sadieb513, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It's concerning to learn you find our bathroom needs more attention, especially with the mold in the shower. We assured you that our management is aware of your concern for the improvement of our service. Yes, our hotel is located within short walking distance to the tourist attractions, restaurants, and stores. We are also forever working to improve upon the guest experience and we hope you will remember our attributes and return to see how we have improved to impress you even more.
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James wrote a review Aug 2021
3 contributions1 helpful vote
We stayed here for 3 nights during the concourse - It was $1,350 When we got there they informed us that there was no maid service because of COVID- they did not clean the room. Over 3 days, they didn't even pick up the big pile of towels that the room next to us in the hall. there was never anyone at the desk and the breakfast was out in the lobby 24 hours a day - it was so old nobody even wanted to eat it
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Date of stay: August 2021
Value
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Response from Guest Relations Manager, Other at The Wilkie's Inn - Clarion Collection
Responded Aug 17, 2021
Jaames1234, Thank you for sharing your concerns with us. We take it very seriously as we appreciate your effort to voice out your sentiments. Rest assured that everything you said will be forward to the management team so they can tackle this issue as soon as possible. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest had a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit We are doing our very best to make sure you are safe. Best of health!
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PRICE RANGE
$120 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the wilkie`s inn (clarion collection) hotel pacific grove, clarion collection pacific grove
LOCATION
United StatesCaliforniaMonterey CountyPacific Grove
NUMBER OF ROOMS
24
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Frequently Asked Questions about The Wilkie's Inn - Clarion Collection
Which popular attractions are close to The Wilkie's Inn - Clarion Collection?
Nearby attractions include Pacific Grove Oceanview Boulevard (0.4 miles), Asilomar State Beach (0.7 miles), and Lovers Point Park (0.7 miles).
What are some of the property amenities at The Wilkie's Inn - Clarion Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at The Wilkie's Inn - Clarion Collection?
Guests can enjoy free breakfast during their stay.
Is parking available at The Wilkie's Inn - Clarion Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Wilkie's Inn - Clarion Collection?
Conveniently located restaurants include Red House Cafe, Passionfish, and Fandango Restaurant.
Is The Wilkie's Inn - Clarion Collection located near the city center?
Yes, it is 0.8 miles away from the center of Pacific Grove.
Are there any historical sites close to The Wilkie's Inn - Clarion Collection?
Many travelers enjoy visiting Cannery Row (1.8 miles), Doc Rickett's Pacific Biological Laboratories (1.7 miles), and Perry House (2.5 miles).
Is The Wilkie's Inn - Clarion Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.