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Embassy Suites by Hilton Mandalay Beach Resort

Traveler (932)
360
Panoramas (11)
Room & Suite (633)

About

#7 of 14 hotels in Oxnard
Location
Cleanliness
Service
Value
All guests are invited to join us as we offer complimentary cocktails during our daily Evening Reception.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Breakfast included
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Hotel links
Visit hotel website
Hotel deals
2,551Reviews
30Q+A
100Room tips
Traveler rating
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  • 412
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  • 248
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Popular mentions
It's been a month since our stay, and I finally felt the need to relay our story. My wife, two sons, and I were looking forward to our vacation. From the beginning, our trip was full of customer service errors. I called the day before our arrival because I wanted to let the
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Response from SFrohnmayer, Front Office Manager at Embassy Suites by Hilton Mandalay Beach Resort
Responded 1 week ago
Dear BMclenn, Thank you very much in taking the time to share your feedback with us. I am very sorry to hear that you had issues throughout your experience and that we did not meet your expectations. Although some of our Team Members like Tiara tried to assist and Make it Right for you, we were unable to deliver the service and standard we want to provide to our guests. Your feedback is important to us, as it gives us the opportunity to change and make a difference. Therefore I want to Thank You. I will follow up with the regarding departments in order to improve our guest experience. Warm regards
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Hotel's Favorite
I would certainly return to this hotel - wonderful complimentary offerings (Manager's Reception and full breakfast), beautiful pool and hot tub facilities, prime beachfront location. Our suite was situated with a beautiful view of the ocean with a large balcony. The rooms are
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Response from Nanci R, Front Office Manager at Embassy Suites by Hilton Mandalay Beach Resort
Responded Mar 2, 2019
Dear Lig0101, I am happy to hear you had a wonderful stay! We will share your comments within our team. We look forward to welcoming you back in the near future!
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I’ve come to find that when something seems too good to be true it usually is. Well that is how I would describe this hotel. Between the view from our room, great service at check in and the amenities, my husband and I were already planning our next trip to this Oxnard location
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Response from SFrohnmayer, Front Office Manager at Embassy Suites by Hilton Mandalay Beach Resort
Responded 1 week ago
Dear BLONDIE1983, Thank you very much for taking the time to share your feedback here. I am very sorry to hear about your experience and that we were unable to offer you a different suite, due to our occupancy. However I can completely understand your disappointment. We will review your feedback in our management team in order to improve our guest experience. warm regards
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Very good beach area. Great Happy Hour. Great Staff, and Great Food. very good area to relax as a single or as a couple. Not a lot to do as a family. The courtyard is a sight to see with open air pool,spa, and with large waterfalls and walkways.
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Review collected in partnership with Embassy Suites Hotels
Response from SFrohnmayer, Front Office Manager at Embassy Suites by Hilton Mandalay Beach Resort
Responded 1 week ago
Dear Brian T, Thank you very much for taking the time to review us here. Your feedback is appreciated and I am delighted to hear that you have enjoyed your stay with us. Warm regards
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+1
I hate that I have to write this review. I read all the negatives but decided to give this resort a try, and what a mistake that was, such a disappointment. Not to Hilton standards, not even close. I complained both to hotel direct and to Diamond Desk, and not a single
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Response from SFrohnmayer, Front Office Manager at Embassy Suites by Hilton Mandalay Beach Resort
Responded 2 weeks ago
Dear Mr. Scott, Thank you very much for sharing your feedback here. I am very sorry to hear about your experience as this is truly unacceptable and not at all the standard and quality Hilton does want to provide. I will bring up your feedback to our Executive Team in order to review the issues encountered in order to improve our guest experience. I want to thank you for the time you have invested in order to write this review. warm regards
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PRICE RANGE
$208 - $438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites mandalay beach hotel oxnardembassy suites mandalay beach hotel and resortembassy suites oxnardembassy suite hotel mandalay beach resort oxnardmandalay beach resort oxnardoxnard embassy suites
LOCATION
United StatesCaliforniaOxnard
NUMBER OF ROOMS
249
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