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Doubletree by Hilton Anaheim - Orange County

#4 of 16 Hotels in Orange
Certificate of Excellence
GreenLeadersBronze level
3.5 of 5
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100 The City Drive, Orange, CA 92868-3204
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Breakfast & WiFi
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Doubletree by Hilton Anaheim - Orange County
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1,175 Reviews from our TripAdvisor Community

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Fox River Grove, IL
Level Contributor
265 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel met basic expectations, such as a relatively clean room, comfortable bed, basic furnishings, etc. However, it left me disappointed on multiple levels beginning with errors in the reservation. Check in staff did their job but without any enthusiasm or sense of welcome. My bathtub had some sort of gritty dirt in it and I found a used coffee... More 

Helpful?
Thank TeacherProf
Valencia, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

No hot water. No response from staff. Poor internet connectivity. The hotel was cold and drafty. We arrived and told staff that we had no hot water. The front desk indicated they would call us back. No response. In the morning we still had no hot water. After calling twice an engineer was sent up to confirm we had no... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rebecca N
DoubleTreeOrange, Front Office Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Thank you for your TripAdvisor review. We are very sorry to hear that you were inconvenienced with the poor internet connection, cold water, and no follow up from the front desk. Please call our CARE Line at 714-634-4500 so we can learn about your experience with us. We would like to thank you for staying with us and we hope... More 

Te Puke, New Zealand
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great place to stay. We are a family of 4 so had 2 rooms next door to each other which worked really well. About a 10 minute walk to Disneyland which we didn't expect so were able to walk home each night and felt really safe. Spacious rooms and those warm cookies on arrival, yum yum. Nice pool... More 

Helpful?
1 Thank nr0we
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear nr0we, Thank you for your 5-star TripAdvisor review! We are glad to hear that you had an enjoyable stay with us during your visit to Disneyland! We hope that you took advantage of our complimentary shuttle service to Disneyland during your stay. At the Doubletree by Hilton Anaheim-Orange County, we know that the little things mean everything, from our... More 

Teaneck, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel makes you pay for parking. Visiting other hotels in area I have NEVER stayed anywhere I had to pay to park a rental car. Choose another hotel where you will not be put in a situation where you have no choice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vernon C
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear Vernon, Thank you for your TripAdvisor review. We are very sorry to hear that you were inconvenienced with the parking rates here at our hotel. Please call our CARE Line at 714-634-4500 so we can learn about your experience with us. We would like to thank you for staying with us and we hope to have another opportunity to... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a great location being next to eateries and an outlet mall. The hotel provides a free daily shuttle service to Disneyland with great times. The hotel itself has a beautiful lobby and friends employees. The rooms were spacious but not as nice as advertised. Our room has some minor water stains on the lamp shades and in... More 

Helpful?
1 Thank Jaderbugs
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear Jaderbugs, Thank you for your TripAdvisor review! We are glad that you enjoyed your stay with us. We are sorry to hear that the pillows in your room and the breakfast buffet did not meet your expectations. At the Doubletree by Hilton Anaheim-Orange County, we want to make sure that all of our guests have a great experience during... More 

Oklahoma City, Oklahoma
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I helped my (older) kids get booked into this hotel to attend an event at Anaheim Stadium. They loved it! Took the shuttle to DisneyLand and had breakfast at Downtown Disney while waiting for their room to become available. Just a mile away from the stadium for the event and an easy taxi ride there. Very good location for a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank JWilguess
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear JWilguess, Thank you for your TripAdvisor review. We are glad you were our guest at the Doubletree by Hilton Anaheim-Orange County while you and your family were visiting Disneyland! We are very happy to hear that you found our location and complimentary shuttle service to Disney convenient. We are also very glad to hear that Mike and Julio assisted... More 

seaside, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel! comfortable room. check in was fast and efficient. My only complaint would be, when I made our reservation I thought I had signed up for HHonors, but I could not be found in the system. But over all our stay was awesome.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Melissa P
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear Melissa, Thank you for your 5-star TripAdvisor Review! We are sorry we could not locate your HHonors account. Please call our HHonors Customer Service line at 800-548-8690 so we can help get this issue resolved. We are glad you enjoyed your comfortable room and fast check in service. We would like to thank you for staying with us and... More 

Dar es Salaam, Tanzania
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic property, excellent rooms and very good service. The staff was very receptive and the valet was very helpful. The best location to visit Disney world and do outlet shopping. Free shuttles to Disney and 10 minutes to orange outlets was the best thing. Also have a Starbucks outlet inside the hotel.

Helpful?
1 Thank Diwyesh
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear Diwyesh, Thank you for your review. We are glad you thought our location, amenities and guest service as fabulous! At the Doubletree Hilton Anaheim-Orange County, we know guest satisfaction is important to receiving the best experience while visiting our hotel. We are pleased that you were able to get some shopping done and that you found our shuttle services... More 

North Hollywood
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at this location was only overnight but we stay with the brand most times when we go away. Of course our welcome cookie makes us feel at home, and as always the staff is fantastic, the room clean, quiet and with an interesting view. On the 12th floor (forgot to use my Hilton Honors for a higher floor).... More 

Helpful?
1 Thank Kaye L
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear Kaye, Thank you for your 5-star TripAdvisor review! We are glad you found your stay with us convenient and that our quality met your standards. At the Doubletree by Hilton Anaheim-Orange County, we want to make sure our guests feel at home and ensure they receive the best guest service. We're sorry you didn't get to utilize your Hilton... More 

Level Contributor
18 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for eight nights to finish off our U.S. adventure and it was a great choice on a number of different levels. I pre-paid this hotel and as a result we received a free hot buffet breakfast every morning and saved at least $1,000 USD when you include the free shuttle to Disneyland as a cab ride would... More 

Helpful?
Thank Michael E
DoubleTreeOrange, Guest Relations Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review

Dear Michael, Thank you for your 5-star TripAdvisor review! We are very glad to hear that you had a great experience with us and that you were able to save around $1,000 for your stay with us! At the Doubletree by Hilton Anaheim-Orange County we know that value and quality is important, especially for our out of town visitors. We... More 

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