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Azure Hotel&Suites Ontario Trademark Collection

Traveler (170)
Room & Suite (86)
Dining (7)
Certificate of Excellence

About

#5 of 44 hotels in Ontario
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Azure Hotel & Suites Ontario Airport, formerly the Ayres Hotel & Suites, is a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you're here for a short business visit or a long, relaxing retreat, you'll find all of the luxurious guest rooms at Azure Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well-lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Azure Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Courtyard Grille, located right in the hotel!
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Property amenities
Pool
Free parking
Restaurant
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Hotel links
Visit hotel website

Location

Full view
40Car recommended
Grade: 40 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
1945 E Holt Blvd, Ontario, CA 91761-2116
Getting there
Ontario Intl Airport1 mi
John Wayne Airport31 mi
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985Reviews
18Q+A
100Room tips
Traveler rating
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Popular mentions
We stayed here for 4 days. The hotel was clean. They cleaned our room daily. The breakfast was good- eggs, potatoes and sausage daily. Along with fruit, cereal, toast etc. The hot tub didn’t work while we were there which was a disappointment as we spent a lot of time walking. The pool was nice though 😀 The air conditioner was so noisy we turned it off when we went to bed- we were comfortable in our room without it anyway. The staff was professional for the most part. I didn’t eat at the restaurant. I would stay there again.
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We arrived early to attend an event at the convention center, and while it was much too early to check-in, we were invited to keep our parking space. Check-in was quick and easy, with friendly staff. Our room, a Standard King, was spacious and well decorated, with stylish and comfortable furniture in the sitting area. It felt like a room I would have expected to pay twice as much as we did. I did have an asthma attack brought on by my allergy to down, so we had to pull the comforter and two of the pillows and put them into the sitting area. When I mentioned this to the desk, so housekeeping wouldn't think we had vandalized the room, the night clerk was very concerned and tried to find some way to make it up to us, so I had to argue that the "problem" wasn't a problem at all, but more my expectation that a room would not have such nice bedding. Breakfast the next morning was a real surprise. Used as we are to some fruit and a muffin, we did not expect a full breakfast buffet with seating in the hotel restaurant. All of the basics were there, with far more options than I ever expected. Now, if only we could find an excuse to travel to Ontario for a romantic getaway. We were very happy with the hotel and look forward to staying again.
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Hotel is not maintained well Hotel needs to be updated. Noise from pool can be heard from room. Beds were okay. However it’s in convenient location near Convention center and airport, shopping and restaurants.
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Review collected in partnership with this hotel
Response from DCHAVE, Manager at Azure Hotel&Suites Ontario Trademark Collection
Responded 1 week ago
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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In moving my daughter to one of the Claremont Colleges, we had an opportunity to stay at the Azure Hotel. The location was close the the airport and very close to malls, restaurants and the beautiful mountains. It is an ideal location which allows you to also visit LA and nearby cities. The hotel had a great breakfast, hot tub and pool. The outdoor space was beautiful, too.
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Response from DCHAVE, General Manager at Azure Hotel&Suites Ontario Trademark Collection
Responded 1 week ago
Thank you for your wonderful comments. I am glad you enjoyed our location as well as all of the amenities. We take great pride in providing excellent service as well as a clean comfortable room to every guest.
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This is the best value of all the hotels in the area, but it needs a little refreshing. First, it's close to the airport. The rooms are very large and the value is GREAT. Lobby area is really pretty and the staff is pleasant and cheerful. Breakfast area large. Hot breakfast - eggs with or without sausage, sausage patties, waffles, oatmeal with fixings, juice, coffee, fruit (apples and not-overly-ripe bananas), and toast. Could have been yogurt - saw one person eating some but did not see on counter - didn't look. Downside: Room NEEDS refreshing. Paint chipped throughout. One lamp not plugged in - plug couldn't even reach wall outlet. Bathtub bottom cleaned, but stained. Grout in bath dingy. Pillows either too hard or too soft. A/C unit never worked properly - either too cold or too warm. I felt like Goldilocks. A couple of hundred dollars spent per room could have made this first class! Maybe they will after the summer's busy season. Would definitely stay here again!
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PRICE RANGE
$89 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ayres hotel & suites ontario airport / ontario, ayres hotel and suites ontario airport / convention center, ayres hotel ontario airport
FORMERLY KNOWN AS
Azure Hotel & Suites Ontario Airport
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
167
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