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Red Roof Inn Ontario Airport

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Red Roof Inn Ontario Airport
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294 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Nampa
2 reviews
1 of 5 stars Reviewed June 11, 2016

Rooms are old and feel grungy. Kept waiting for bugs to crawl out behind broken tile baseboard in bathroom ONE bath (?), towel and ONE hand towel for a room with two queen beds. It was not an oversight. We are a group of softball players and their parents and everyone had the same problem and the hotel was at... More 

Helpful?
Thank Millie A
Phoenix, Arizona
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 10, 2016 via mobile

The hotel may have been nice 20 years ago but it is very old and tired and stained and does not smell clean. We had to change rooms because the urine smell in the first one was so strong. The new room smells and looks cleaner but the bedspreads are stained and it just feels really old. I would have... More 

Helpful?
Thank Evelyn_Howland
Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed May 27, 2016 via mobile

Start off with room looked ok, til you look closely at the bed spread. Look at pictures of bed spread,very stained and not changed for 2 nights. There is no gym so plan on walking for exercise. Me and my partner waited at the terminal for van for 30 minutes after being told they would be there in a few... More 

Helpful?
Thank Shane O
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 10, 2016

The hotel was cheap, so i didn't have high expectations, but for $100- some a night I did expect it to be clean. It is not. The hallways are filthy, with peeling paint and stained carpets. The room was not much better. No lightbulb in one lamp (and no-one available until the next morning to give us one!) hair on... More 

Helpful?
1 Thank ablabla2016
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Ontario Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues that you encountered during your stay. We thank you for taking the time to bring this to our attention and we can assure you... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed March 28, 2016 via mobile

Red roof inn Ontario is a nice quite inn really nice people and help staff I stay once a week the cleaning staff very helpful and dedicated and friendly the management staff and desk clerks really nice and friendly that's why I come here and I like the end it's really in a good area and I run daily and... More 

Helpful?
Thank wolverinefaulkner
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review our property. I want to thank you for recognizing the entire staff, we all work hard to make everyone's stay a great stay. The area is great. Nice to hear that your room is clean and available when you check in. We have Nice friendly staff that is available 24 hours as... More 

1 review
5 of 5 stars Reviewed March 23, 2016 via mobile

Had a very great stay everyone was great,room was great and Cristina was excellent with my checkout. I would suggest this hotel to anyone coming out here to stay. The pool was nice. I like that the shuttle would take you where you needed to go and bring you back. I would diffently stay here again.

Helpful?
Thank John S
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to write a review. It is great to hear you had a wonderful experience. Great to hear that you enjoyed your day out by the pool area. Shuttle service is available upon request to certain truck shops, it was nice to hear that you chose red roof inn to accommodate your lodging needs while... More 

Pomona, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 16, 2016 via mobile

Came down for a convention. I had a problem with one of my 3 rooms. Staff was very progressional in responding. They did offer to move me right away. Maintenance was able to fix a/c next day.They have coffee 24 hrs. Housekeeping Nubia was very professional greeted us every time we came out of our room. Every time we came... More 

Helpful?
Thank Littlelady1515
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the review on our property. We do apologize for the inconvenience of the A/C unit not working properly. It was great that we were able to resolve the issue the following day. Also want to thank you for taking the time to recognized the staff and in particularly Nubia that made your stay great by greeting you... More 

Azusa, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 14, 2016 via mobile

This rooms entire floor was covered in coffee.,At first I didn't know what it was on the floor it looked like stains because the room is so dark but as I walked on it I noticed that it was sticking to my feet, so then I thought it was the old nasty carpet coming apart but again I was wrong..... More 

Helpful?
Thank shelliavalos
Buckeye, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 19, 2015 via mobile

I use to stay here all the time when traveling until night after night I walked down the hall to my room and all you could smell was the odor of dope,pot what ever you want to call it. I said something to the staff about this and was told your in California and that's the way it is. Being... More 

Helpful?
Thank Piuteresort
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review our property. We are 100% no smoking and we do inform all guest upon arrival. I am sorry to hear that the time you stayed with us it was not a great stay. We have cleaned up the hotel, as well as taking room deposit to make sure no smoking will occur.... More 

Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

This hotel caters to the trucking companies in the area. They house their new hires while going through company orientation. That being said, it attracts another sort of clientele outside the hotel and in side. I never felt fully safe at this hotel. Rooms are clean for a 2.5 star, bathrooms are in need up upgrades. The living area was... More 

Helpful?
Thank Les W
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the review. I would like to add that we accommodate all of our guest that check in. We are minutes away from the Convention Center, as well as the Citizens Business Bank Arena. We have many guest that travel from a long distance to attend events in Ontario CA. Thank you for the great remark on rooms... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Red Roof Inn Ontario Airport

Address: 1818 E Holt Blvd, Ontario, CA 91761-2112
Location: United States > California > Ontario
Price Range: $85 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Ontario Airport 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Red Roof Inn Ontario Airport Hotel Ontario
Ontario Red Roof Inn
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