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Motel 6 Ontario

Traveler (8)
Room & Suite (24)
Pool & Beach (5)

About

#34 of 44 hotels in Ontario
Location
Cleanliness
Service
Value
Motel 6 Ontario CA is conveniently located 0.5 Mile from the airport. Area restaurants are nearby. We are a smoke-free location offering a fitness center, conference rooms, and outdoor pool. Our guest rooms include micro-fridge units and free Wi-Fi.
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Property amenities
Wifi
Pool
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Concierge
Non-smoking hotel
Paid wifi
Paid internet
Internet
Hot tub
Fax / photocopying
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Refrigerator
Good to know
HOTEL CLASS

Location

Full view
43Car recommended
Grade: 43 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
231 N Vineyard Ave, Ontario, CA 91764-4427
Getting there
Ontario Intl Airport1 mi
John Wayne Airport31 mi
See all nearby hotels
37Reviews
0Q+A
2Room tips
Traveler rating
  • 8
  • 7
  • 7
  • 5
  • 10
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Popular mentions
Stayed at this motel on the 2nd leg of a road trip from San Francisco. I liked that it was cheap and close to a breakfast place I like in Ontario. Unfortunately, choosing this place was a mistake for a variety of reasons. First, the motel had no shampoo, only soap, and, of course, this was the one time I neglected to bring shampoo just in case. Second, the plug for the shower was jammed in tight, and so no water drained from the tub. Third, the toilet flapper in the tank refused to seal, and so we had loud toilet noises all night long. Finally, the bed was small and uncomfortable and neither of us slept well. The only good thing I can say about this place is that it is located fairly well in Ontario -- not far from the airport and good restaurants.
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Response from 6Team, Brand Experience Team at Motel 6 Ontario
Responded Jan 7, 2019
Dear Mr Velcam, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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The bathroom looked like it had been recently renovated and it was very nice. The room itself was small, but we only paid $70, so it was a good deal. The outside of the motel looks like it could use a good coat of paint, but it didn't really affect my stay. Nice pool and hot tub, although the pool could stand to be cleaned more often. The staff were very helpful and prompt with all of our needs. The neighborhood seemed safe. Very little going on. Mostly just other motels around. I'd stay here again because it is a bargain, it seemed safe and clean, and the staff were very helpful.
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We stayed here for other hotel sold out . I was showed a room and upon check in gave us different room. Front desk is a bit rude late at night. They charge us a large amount, I would understand because everything is sold out but at least have friendly staff. Room was not remodel no towels and smell of smoke. They clearly told me nonsmoking. Housekeeper rude didn't quite get name all the way she said it fast ,glad something Landscaping looks ok.
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Response from 6Team, Brand Experience Team at Motel 6 Ontario
Responded Aug 27, 2018
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Do NOT do business with this hotel. We have a contract and they owe us $1200 from a group stay over a year ago. They refuse to pay, and won't even return our calls. Nobody taking any responsibility for their obligations. Terrible management.
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Response from 6Team, Brand Experience Team Member at Motel 6 Ontario
Responded Aug 14, 2017
Thank you for taking the time to post your review. We sincerely apologize for the inconveniences you experienced with your group reservation. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit.
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I stayed 3nights 4days. Overall it was peace and quiet which was nice. Id give it a 4/5. For decorations, appliances and up to date furniture 2/5. The couch felt and looked like it was from the 70s. The dining chairs were old and stained. The kitchen appliances were beige from being so old. But I will say, the bed was VERY comfortable!! That I give a 4.5/5 .. For being advertised as a king suite kitchenette, I was extremely disappointed overall. But thanks for a good customer service
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PRICE RANGE
$77 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn ontario, ontario country inn
FORMERLY KNOWN AS
Country Inn & Suites Ontario
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
120
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