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Hyatt Place Ontario / Rancho Cucamonga

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Hyatt Place Ontario \/ Rancho Cucamonga
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382 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Arlington Heights, Illinois
Reviewed 5 days ago NEW

The entire staff was very friendly and professional. The room was clean and comfortable. The food was tasty with many selections. This is a great location that is close to the Ontario airport and close to excellent restaurants and shops. I highly recommend Lazy Dog restaurant.

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Helpful?
Thank Brain M
Santa Barbara, California
Reviewed 1 week ago

I made a last minute reservation, and was happy this location had rooms available. perfect location, within walking distance to a mall, and restaurants in the surrounding area. Great location and easy access to the freeway. This hotel provides complimentary breakfast which has an amazing spread to please anyone's palette. Fitness center, swimming pool, everything you would need from a...

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Helpful?
Thank caliatl83
San Diego, United States
Reviewed 1 week ago

I have stayed at this hotel multiple times over the years and always have a great experience. Clean, quiet, comfortable, what else can you ask for. Giant TV, Hyatt Grand Bed, Awesome Shower, Mini Frig, Great Internet, Just a great hotel. The staff is very helpful. They are always willing to go out of their way for you. Free parking,...

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Helpful?
Thank Michael B
Hillside, United States
Reviewed 1 week ago

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Helpful?
Thank 703cynthiaj
Victorville, California
Reviewed 1 week ago

They did not have the room I reserved available when I arrived and no manager was available to help. I needed 2 beds and they didn't have any available, tried to get me to pay for another room. Very disappointing experience. Once it was resolved the rooms and staff were nice.

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Helpful?
Thank Joshua B
Management response:

Dear Joshua B, Thank you for reviewing our property, and I will definitely address the issues you had during your stay. Should you need further assistance regarding your stay, please feel free to contact me directly. Christina Brown Assistant General Manager

Los Angeles, California
Reviewed 2 weeks ago

We had a great time. Thank you for a great experience !! We would definitely stay here again. The room was clean & spacious. The staff was attentive and nice. The coffee was hot & fresh. The price was reasonable

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Helpful?
Thank kristam343
Management response:

Dear Kristam343, Thank you so much for your awesome review of our property, and we hope to see you again during your next trip to the Ontario area. Thanks again! Christina Brown Assistant General Manager

Los Angeles, California
Reviewed 2 weeks ago via mobile

Really mixed experience and inconsistent experience at this place. It all really comes down to training of your employee and how they interact with customers. First room I had was a really bad one facing the street and it was noisy at night. The second one facing the Ontario Mills parking was much better and you should ask for that

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Helpful?
Thank daikin
Management response:

Dear Daikin, Thank you for taking the time to review our property We are constantly trying to make our team stronger, and in our effort towards continuously improving, your feedback is appreciated. I am very disappointed to know you did not have an exceptional experience at our hotel. If you would like to contact to me directly to give more...

Palmdale
Reviewed 3 weeks ago

We stayed at this Hyatt Place because it was near the venue that we were attending. It was comfortable and close to shopping and restaurants. Friendly staff. Good breakfast buffet! We would stay here again!

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Helpful?
Thank Dawn B
Management response:

Dear Dawn B., I appreciate the time you took to review our property, and I am very happy to read you enjoyed your stay with us. Thank you so much for choosing us for you hotel accommodations, and we hope to see you again during your next trip to the Ontario/Rancho Cucamonga area. Christina Brown Assistant General Manager

ONTARIO, United States
Reviewed 3 weeks ago

The best reason to stay here is the location and the big screen television in the room. If you plan on staying in the hotel you may be disappointed since the restaurant and bar connect to the check in desk. Just don't plan to do anything at this hotel except sleep.

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Helpful?
Thank redusr
California
Reviewed 4 weeks ago

Pretty terrible stay from start to finish. I booked the same day as arrival as an escape from construction in my home. Why wasn't I told there would be no water the next morning? You knew...there was a letter in my room waiting for me AFTER I checked in. Horrible, horrible smell in hallway near door. Someone that did care...

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Helpful?
Thank Mike H
Management response:

Mike H., Thank you for taking the time to review our hotel. It certainly is a disappointment that you has a less than perfect stay with us. I will make sure I address all issues with the appropriate departments. Should you need any further assistance with this matter, please do not hesitate to contact me directly. Assistant General Manager Christina...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 Mills Cir, Ontario, CA 91764-5223
Location: United States > California > Ontario
Price Range: $138 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Travelocity, Expedia, Priceline and Odigeo so you can book your Hyatt Place Ontario / Rancho Cucamonga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt
Hotel Style:
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
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Questions & Answers

Questions? Get answers from Hyatt Place Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great customer service”
 of 5 bubbles Y7335HUrobertg, Sep 9, 2016 | Read review
“Currently on 6th Floor.”
 of 5 bubbles Catraveler52416, May 24, 2016 | Read review
“Would recommend being on a higher floor.”
 of 5 bubbles mjgwest, May 21, 2016 | Read review
“Best rooms are those that overlook the Ontario Mills Mall”
  • spacious living room area in the room
  • Even in a business hotel you can create romantic moments
  • Even on a business trip, you can create romance w/your loved one
  • good counter space around the sink area
  • bathroom
  • Interior view looking from the bed area
  • View from the top floor king room
  • kind bed
 of 5 bubbles Always5Star, Mar 22, 2016 | Read review
“Anywhere but the ground floor.”
 of 5 bubbles ljr2612, Feb 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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