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Fairfield Inn Ontario

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Fairfield Inn Ontario
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170 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Mesa
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 5, 2016

This was our first time staying here. The hotel offered a hot breakfast with the stay, which was very good. The customer service individuals at the front desk were very friendly and welcoming. The rooms were nice. We would stay here again.

Helpful?
Thank Jon / Judi S
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016

I was so pleased with my stay here. The staff was very welcoming. They even called up to my room to make sure the room was to my liking, which it was. I was given delicious chocolates upon checking in which was a nice treat. I had a cute towel animal and a snack laid out on my bed upon... More 

Helpful?
1 Thank lilly4789
Lake Havasu City
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2016

While this is an older style Fairfield , it had been updated and was quite pleasant . The staff was very professional and welcoming . The breakfast room and food was was fine. However it was understaffed! The employee worked very hard to keep the line supplied with hot fresh food,but as mentioned,she was alone doing so.

Helpful?
Thank Denis L
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 21, 2016 via mobile

Let me start with a caviat: of all you need is an affordable and clean room and you don't care about amenities, you'll love this place. If you're a seasoned business traveler and Marriott Elite member, you'll find this hotel is clean and friendly, but not up to your standards. This is the target audience for this review. Pros: -... More 

Helpful?
1 Thank Robert W
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for your comments about our hotel being clean and friendly. We truly appreciate it. Please accept my sincere apology for the the first two floors being exterior entrances while the third floor is interior entrances. It is because we are a first generation Fairfield Inn. Please be assured I have shared your comments with my breakfast staff. More 

Chicago, IL
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 18, 2016

We stayed here for one night (a Friday) as a stop-over from the central coast to Palm Springs. I was very very pleased. Our room was on the top floor at the end (Rm 301) and was exceptionally quiet just as I requested. For what we paid the room was much more luxurious than I expected. The bed was so... More 

Helpful?
1 Thank ReddPupp
Sechelt, Canada
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 18, 2016

We stayed here for 3 nights while at the NHRA Drag Races in Pomona. It was in a convenient location and close to many different eating establishments. The staff were excellent. The room was very clean and the bed extremely comfortable. We were able to bring the care right up to the door so it was easy for loading and... More 

Helpful?
Thank MaureenH_11
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

I was so happy to read your review and that our hotel was very convenient for you! We know traveling can be hard, even when it is for leisure and we strive to help you accomplish your goal and make your trip as smooth as possible. We can't wait till the next NHRA drag races are in town! More 

Bakersfield, California
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 4, 2016

Overall we liked this place. It was clean,bed was comfy,ample parking and the staff was very helpful and friendly. The only issue was the price. It was a bit high. We booked direct as a large group thinking we would get a volume discount. After speaking with some people that had stayed elsewhere and booked over a travel discount site... More 

Helpful?
Thank Sean M
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for your kind remarks about our hotel. We take pride in providing our guest with a clean and fresh hotel. Please accept my apologies if you felt the rate was high. More 

Ohio City, Ohio
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 30, 2016

When I reserved a room at this hotel, I apparently had not read any reviews on it since I was short on time. Since the other Marriott property in Norco didn't have any rooms, I ended up going with this one since it is also pretty close to the airport. First, this hotel is more like a motel with all... More 

Helpful?
Thank NerdyGirl08
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for taking the time to share your recent experience at our hotel. I am disappointed to learn that we fell short of your expectations. We are a first generation Fairfield Inn so that is why our design is different from newer models. I apologize for any inconvenience this may have caused and for the noise disturbance you spoke... More 

Los Angeles, California
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 20, 2016

This hotel is part of the Marriott chain, and the familiarity is very welcoming. The cookies upon check in, the breakfast buffet in the morning--having stayed at Marriott's all over the world, there is something very comforting about knowing what to expect. The check in process was the fastest I have ever experienced, with the possible exception of the Hampton... More 

Helpful?
Thank LeeTrotman
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Marriott is known for it's world class service and we know it's in the details! We are so happy you enjoyed the freshly baked cookies upon arrival and our efficiency. My staff is waiting for the pleasure to serve you again! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2015 via mobile

Worst experience I have ever had with a Marriott. Extremely noisy (on busy street), poor customer service, and very worn out rooms. I would never go back to this hotel and you truly get what you pay for here. Courtyard up the road is highly recommended... Pay the extra monies for the better hotel.

Helpful?
1 Thank Tim H
Desiree M, Manager at Fairfield Inn Ontario, responded to this review

Thank you for sharing your comments. We appreciate your feedback. We apologize that we were unable to meet your expectations. We are happy to hear that you found another Marriott hotel that was able to meet your needs. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn - Ontario is your Southern California business and vacation hotel, delivering extended stay amenities, friendly service and a central location to Ontario Airport, Ontario Convention Center, Ontario Mills Mall, and the California Speedway. ... more   less 

Additional Information about Fairfield Inn Ontario

Address: 3201 Centre Lake Dr, Ontario, CA 91761-1214
Location: United States > California > Ontario
Price Range: $112 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Ontario 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
The Fairfield Inn - Ontario Hotel Ontario
Fairfield Ontario
Ontario Fairfield Inn
Hotel Style:
#9 Family Hotel in Ontario
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