We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus InnSuites Ontario Airport E Hotel & Suites

Booking.com$86*
View Deal
06/04/2017 06/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Best Western Plus InnSuites Ontario Airport E Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

551 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Best Western Plus InnSuites Ontario Airport E Hotel & Suites
See the most recent reviews
Showing 535: English reviews
phoenix, United States
Reviewed April 19, 2016

Service was good and hotel staff very courteous. Breakfast was also good. Location was convenient and hotel presented itself as clean and fresh. Would recommend for an overnight stay when passing through the Inland Empire region of Southern California.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Kenneth G
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

On behalf of the entire staff, thank you so much for staying with us while you were visiting Ontario. We look forward to seeing you again soon Daniel Schmidt-Hughes, CHA

Reviewed April 15, 2016

The place is clean but we were given a room that was under repairs. They sent the maintenance right away but the repairs was taking too long so we asked for another room. They gave us another room that was much cleaner than the first one, so we were satisfied with that, except that my husband needed a smoking room...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Erika V
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am happy to see you had an overall enjoyable experience with us and value our location. We pride ourselves...

Hayden, United States
Reviewed April 12, 2016

See problems in survey, smoke detectors, bathroom, trash, drawers & cupboards, furnishings, bath room supplies, dirt - Have stayed here at least 5 times, this time for husband/father memorial - worst room even tho they said it was an upgrade! We will not stay here again - complained but girl said no closets in any room?? Man said call manager...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Kathleen V
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

I am sorry that your experience at our hotel left some negative impressions. I appreciate your comments and can assure you that your experience is an exception. We strive to deliver Exceptional Guest Service and I can assure you that your concerns will be corrected. I will use your comments and experience as a training tool with all of our...

Saratoga Springs, United States
Reviewed April 12, 2016

The internet was slow and I couldn't stay connected to it. The rooms needed a good deep clean. The only positive is the bed was relatively comfortable and the location was 5 minutes from the office I was working at.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Derek D
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you for taking a minute out of your busy schedule to provide us with your feedback on your stay at hotel. We greatly appreciate you feedback because it is with your feedback that we can improve on those areas where improvement is needed. We are taking your comment into great consideration and we just ask for your patience while...

Coachella, United States
Reviewed April 11, 2016

I keep returning to this place for their overall service. Their courtesy shuttle was willing to take me to my destinations... not many hotels are willing to do this. Great price. Great food. Rooms could use a little refresher, but over clean hotel.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sharon C
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am happy to see you had an overall enjoyable experience with us and value our location. We pride ourselves...

Reviewed April 11, 2016

When giving a hotel a second chance because of your stay in 2015 was terrible due to a broken a/c unit and they go out of their way to try to offer you a special deal for your next trip and the clerks/managers at this time in 2016 are all oh yeah come on in we will take take of...

Review collected in partnership with Best Western
 Report
Helpful?
Thank rebeccar373
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

I am sorry that your experience at our hotel left some negative impressions. I appreciate your comments and can assure you that cleanliness is something we will improve on immediately . We strive to deliver a clean room in a safe environment and I can assure you that your concerns will be corrected. I will use your comments and experience...

Rancho Cucamonga, United States
Reviewed April 9, 2016

I stayed at this hotel for one night, and it was a terrible experience. The Executive Room is facing the Freeway and one side of the room had no curtain, so people walking by the hallway can see me and my wife sleeping or having sex. It was terrible.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Martin A
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

Dear Martin A Thank you for taking a few minutes out of your busy schedule to provide us and future guests with your feedback. We appreciate the feedback you have on our property. We will make it a goal to fix the issues you found with our property during your stay. We just hope that you will be able to...

Sequim, WA
Reviewed April 9, 2016

We left a cheesy hotel and came here. I did not realized that I had stayed here before. Pool and spa area great. Breakfast was fabulous! Much to choose from. Scrambled eggs, potatoes, potatoes and mexican sausage, pancakes and all the fixings, fresh fruit and fruit cocktail, breads, bisquits and gravy, three different fruit juices, coffee, tea sausage etc. Close...

Review collected in partnership with Best Western
 Report
Helpful?
Thank laurildebaun
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future! Daniel Schmidt-Hughes, CHA

National City,CA
Reviewed March 30, 2016

After searching for hotels in the Fontana area, found this hotel!! was very impressed!! The lobby is so pretty, and clean. The front desk was friendly (I think his name is Luis?) and the evening female. The lady who checked me in was extremely nice! (she didn't have a name tag, she had long nails =). The room was well...

 Report
Helpful?
Thank annaf07
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to your visit next year during NASCAR! Daniel Schmidt-Hughes, CHA

Reviewed March 28, 2016

I used this hotel because they have a 24 hour shuttle service to Ontario airport. I found the room to be bigger and more spacious than most rooms I have rented before. It looks like they were doing some remodeling when we were there so the hotel should be in even better shape the next time I stay there!

 Report
Helpful?
Thank jeff a
POSADADHS, Manager at Best Western Plus InnSuites Ontario Airport E Hotel & Suites, responded to this review

We are very happy you stayed with us while visiting Ontario. We know you have a choice, and we thank you for your business. We will continue to maintain the highest standards, and your feedback is very important to us and our staff. Thank you. Daniel Schmidt-Hughes, CHA

Questions? Get answers from hotel staff and past guests. Ask a question

125 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (91)
Viewed
Dining (1)
Viewed
Room/Suite (22)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (6)
Viewed
Business Center/Function Rooms (5)
Viewed
Dining (3)
Viewed
Room/Suite (13)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
06/04/2017 06/05/2017
Hotels you might also like...
Travelers also viewed these Ontario hotels
1.6 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
1.9 mi away
Azure Hotel & Suites Ontario Airport
0.3 mi away
La Quinta Inn & Suites Ontario Airport
Show Prices
Show Prices
Show Prices
2.0 mi away
Comfort Suites Ontario Convention Center
0.2 mi away
Ontario Airport Hotel and Conference Center
0.4 mi away
Embassy Suites by Hilton Ontario-Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Best Western InnSuites Hotel & Suites Airport/Southern California nestled in the suburbs of dynamic Los Angeles, features newly refurbished Studio InnSuites and two-room Executive/Family Suites plus romantic Presidential Jacuzzi Suites. Whether you are a frequent guest or this is your first visit to InnSuites Hotel & Suites, it is InnSuites' commitment to provide the exceptional value, service, and “Home Suite Home” facilities you expect when you travel. We invite you to enjoy a complimentary hot California breakfast buffet featuring healthy fruit, cereal, scrambled eggs, tasty sausage, potatoes, biscuits, gravy and homemade Belgian waffles, plus free Hi-Speed internet along with a free afternoon social hour to relax and meet new friends. ... more   less 

Additional Information about Best Western Plus InnSuites Ontario Airport E Hotel & Suites

Address: 3400 Shelby St, Ontario, CA 91764-4873
Location: United States > California > Ontario
Price Range: $104 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus InnSuites Ontario Airport E Hotel & Suites 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Best Western, Orbitz, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Plus InnSuites Ontario Airport E Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Ontario
Ontario Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus InnSuites Ontario Airport E Hotel & Suites staff and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Best Western Plus InnSuites Ontario Airport E Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's a hit or miss when trying to choose a room. They put you where they want you.”
667robbieh, 3 days ago | Read review
“get indoor corridor versus outdoor. you will hear the freeways”
tacoman3402, 4 weeks ago | Read review
“If you need real quiet, ask for a room facing the pool.”
mtrodgers99, Feb 23, 2017 | Read review
“We stayed in the Colorado Suite in the courtyard by the hot tub. 2 queen beds and a sofa bed. Had a microwave and refrigerator.”
132annj, Jan 1, 2017 | Read review
“freeway side little noisy from the FREEWAY.”
tacoman3402, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$86* /night
View Deal
BestWestern.com$91
Expedia.com$86
Hotwire.com$86
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates