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Plus Ontario

209 N Vineyard Ave, Ontario, CA 91764-4427
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Guests1 room, 2 adults, 0 children
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BestWestern.com
$162
$135
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Agoda.com$155
Travelocity$155
Booking.com$155
Orbitz.com$155
Expedia.com$155
Cancelon$162
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Traveler (24)
Room & Suite (22)
Pool & Beach (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling
Golf course
Free shuttle or taxi services
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Mini golf
Billiards
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
On-demand movies
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT
Hotel deals

Location

Full view
41Car recommended
Grade: 41 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
209 N Vineyard Ave, Ontario, CA 91764-4427
Getting there
Ontario Intl Airport1 mi
John Wayne Airport31 mi
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445Reviews10Q+A41Room tips
Traveler rating
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  • 26
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Popular mentions
Nice clean place to stay. Rooms have a little smell, but clean. Toilet is loud after you flush. Breakfast is awesome for what it is. Food is always fresh and they have ladies there constantly cleaning up and refilling the food!
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Review collected in partnership with Best Western
Hotel's Favorite
Even though I reserved the room through Booking.com an hour beforehand, check in and check out was quick and easy. The staff was polite and informative. The room was AMAZING! Huuuuggeee bathroom, comfy bed and the entire stay was cozy like home.
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Review collected in partnership with Best Western
I have been using this chain of hotels for over two years now. And after this most recent one in Ontario I have used all my points except for 5000 and I will no longer use them as I have canceled all future reservations and have gone with a new program. The way that we were treated upon check-in even the days leading up to check-in is horrible for someone who has status to be treated like they are nothing is beyond understandable I have spent hundreds of dollars and they have lost my business completely if I could give zero stars I would go back to anybody else who stays here make sure you have everything documented in names when you speak with someone at this location
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Review collected in partnership with Best Western
Response from Best Western PL... O, General Manager at Plus Ontario
Responded 2 weeks ago
Thank you for your review of our property! I do apologize for the miscommunication regarding your payment arrangement upon check-in. On behalf of the entire staff we do apologize! Since the stay was prepaid through a Best Western Rewards voucher we did provide the Rewards points back into your account for the stay! We understand this does not take away for the miss communication in service. But we want to make it up to you. We hope that you continue utilizing the Best Western Brand for your future travels. Travel safe!
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dont bother with this location. the staff (Lisa and Resheeda) are rude and only have canned answers in addition to 'NO' and 'Cant help you' even the Manager said they are too busy to help me. I would never bother staying at this location ever again. (being a diamond select member with over 700,000 points) I would prefer to pay Double-tree $170 out of my pocket instead of staying free at this property.
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Review collected in partnership with Best Western
Response from Best Western PL... O, Guest Relations Manager at Plus Ontario
Responded 3 weeks ago
We apologize that we could not offer the late check out of 2pm-2:30pm you requested. We were in a sold out of situation for a large event happening in the area. Majority for the guests were requesting an early check-in the date you checked out. Our entire staff tries their very best to meet all guests needs and requests to the best of our ability. Since your room was paid on Best Western Rewards points and not put of pocket. As a courtesy we provided the points for the stay back into your account. Double Tree is a great property. We hope you had or have an amazing stay. On behave of the entire staff we apologize we could not meet your expectations. Safe travels!
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This hotel is very well run with a courteous staff. All personnel were very helpful and enthusiastically going about their responsibilities. Place is nicely updated and very clean. We weren't expecting much from an airport hotel so this overall clearly exceeded our expectations.
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Previous
PRICE RANGE
$125 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ontario airport hotel ontario, ontario best western
FORMERLY KNOWN AS
Best Western Plus Ontario Airport
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
150
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