The moment I checked in to the moment I checked out, I felt at home. Every staff member I was in contact with was wonderful! Room was extremely clean! And the breakfast was great! A lot to choose from. Clean area and well stocked!
Even though I reserved the room through Booking.com an hour beforehand, check in and check out was quick and easy. The staff was polite and informative. The room was AMAZING! Huuuuggeee bathroom, comfy bed and the entire stay was cozy like home.
We did a late check in and the front desk receptionist was knowledgeable and very friendly. The room was clean and comfortable and we had no problems during our stay. We will be staying at the Best Western again.
Great place to stay and close to FWY 10, other restaurants close to ONT airport. The pool was been renovated (couldn't take a swim) so hoping to use it on my upcoming trip in August. Online booking is easy and love the accrual of points to redeem for a Free night!
We had decided to cancel our reservation at a nearby hotel after one night. We saw airline personnel going to the Best Western and took that as a good sign. Room and bathroom were clean. Everything worked properly. Bed was comfortable. We didn't have time for the breakfast. Shuttle service dependable. Only drawback was noise outside from people coming and going and sometimes it sounded as though they were knocking on our door when they were heading next door. .Second story rooms are accessible only via stairs. Wouldn't want to carry luggage up the stairs. .Minimal interaction with staff, but it was pleasant. …