Best Western Plus Ontario Airport & Convention Center
Best Western Plus Ontario Airport & Convention Center
209 N Vineyard Ave, Ontario, CA 91764
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Avg. $117 /night, 10/8 - 10/9
$287
per night
$202
per night
$117
per night
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4.0
#5 of 45 hotels in OntarioLocation
4.5
Cleanliness
4.4
Service
4.3
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Modern
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Bowling
Free airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Golf course
Mini golf
Billiards
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Interconnected rooms available
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
On-demand movies
Hair dryer
Room types
Non-smoking rooms
Family rooms
Location
209 N Vineyard Ave, Ontario, CA 91764
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
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Detailed Reviews
Hotel's Favorite
Friendly staff, primary reason for the stay was for the park and shuttle service to the airport. It did not disappoint. Felt safe in the area. Even had a delicious Mexican food place next door for dinner.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The desk clerk, Kari was very nice. I had just driven 4 hours from out of town, when I arrived at the hotel. Kari offered to see if a room was ready for me and she found one. She let me check in early, which was very considerate. The hotel is clean and nicely decorated. My room was also clean and the bed comfortable. This BW location also offers free hot breakfast (no contact, someone serves you.) which is a nice touch during this Covid19 situation. They also offer the Grab and Go breakfast. This hotel is located near the Ontario Airport and rental car locations. In addition, this hotel offers shuttle service to and from the airport with pre-arrangement.
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PL... O, General Manager at Best Western Plus Ontario Airport & Convention Center
Responded Jun 19, 2020
Thank you for completing the survey regarding your recent stay at Best Western Plus Ontario Airport & Convention Center. We are in business to serve guests like you and we value your kind feedback. If I can be of assistance in the future, please don't hesitate to contact me at 909 937-6800. Thank you again for taking the time to complete the survey. We appreciate your loyalty and we hope you return again and again. Sincerely, David Fee General Manager Best Western Plus Ontario Airport & Convention Center
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I chose this hotel because it is only 10 minutes from the Ontario airport.
We purchased the airport parking package because for a one night stay , it includes up to 14 days parking and shuttle service to and from the airport. We thought it was reasonable for $149.
They did not disappoint. We stayed the night before leaving on an international flight on vacation and enjoyed the pool and walking to a nearby restaurant before retiring for the night. Room is a little small but includes a refrigerator and microwave and beds are comfortable and room is clean.
Their shuttle service to and from the airport was on time and the drivers friendly. Everything went very smoothly which was a tremendous relief, especially returning from a very long day of traveling back home.
We will definitely use this hotel again!
We purchased the airport parking package because for a one night stay , it includes up to 14 days parking and shuttle service to and from the airport. We thought it was reasonable for $149.
They did not disappoint. We stayed the night before leaving on an international flight on vacation and enjoyed the pool and walking to a nearby restaurant before retiring for the night. Room is a little small but includes a refrigerator and microwave and beds are comfortable and room is clean.
Their shuttle service to and from the airport was on time and the drivers friendly. Everything went very smoothly which was a tremendous relief, especially returning from a very long day of traveling back home.
We will definitely use this hotel again!
Read more
Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Looks a lot better online then in person. Ratings here are sadly a bit deceiving.
First, the staff. Overall good service and very pleasant.
The bad. All rooms are outside entrance. I will take some credit for missing this in the pictures - it looked like there were some inside rooms. Outside entrance rooms are far less secure and should be avoided from a safety perspective.
We arrived at 11:30 AM. Only could get a room on the second floor and no elevator. Considering safety, this was probably good, but we would have to wait for a ground floor room.
Next, if we checked in earlier than 2PM, we had to pay a fee of $25. I did not see this anywhere on their web site.
Room was just ok. Obviously renovated. Appeared clean. Bathroom was ok, but had issues. Toilet sprayed a small amount of water in front each time you flushed. Tile floor, so this was slippery. Next to the tub/shower was a very cracked tile and another one apparently loose.
Noise was an issue but all outside noise. People talking, cars moving, cars being locked or unlocked, etc.
This is definitely NOT a BW Plus. BW needs to review this place, but in the mean time, we don’t recommend.
First, the staff. Overall good service and very pleasant.
The bad. All rooms are outside entrance. I will take some credit for missing this in the pictures - it looked like there were some inside rooms. Outside entrance rooms are far less secure and should be avoided from a safety perspective.
We arrived at 11:30 AM. Only could get a room on the second floor and no elevator. Considering safety, this was probably good, but we would have to wait for a ground floor room.
Next, if we checked in earlier than 2PM, we had to pay a fee of $25. I did not see this anywhere on their web site.
Room was just ok. Obviously renovated. Appeared clean. Bathroom was ok, but had issues. Toilet sprayed a small amount of water in front each time you flushed. Tile floor, so this was slippery. Next to the tub/shower was a very cracked tile and another one apparently loose.
Noise was an issue but all outside noise. People talking, cars moving, cars being locked or unlocked, etc.
This is definitely NOT a BW Plus. BW needs to review this place, but in the mean time, we don’t recommend.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Good parking, good restaurants nearby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Ontario, General Manager at Best Western Plus Ontario Airport & Convention Center
Responded Feb 13, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very efficient with a defined workspace and multiple device charging locations for ease of use. The breakfast area was large and well-spaced tables were comfortable; the breakfast staff were very engaging and ensured that all available foods, coffee, juices, utensils and seasoning were well stocked. The location was excellent only 5 minutes to Ontario A/P and this BW provides shuttle service to the airport also.
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Review collected in partnership with Best Western
Date of stay: August 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not a plus hotel. The rooms are similar size to Motel 6 and when we arrived smelled strongly of disinfectant. The person at the front desk had not been trained and got upset about the room that was not available. All in all a big disappointment. I did have an early checkin and my room was ready but my friend also had early checkin and hers was not ready. My friend was promised an accessible room and they had none available. The breakfast was served to us and no one explained that to us. It was just standard, nothing special.
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Date of stay: July 2024Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Ontario, General Manager at Best Western Plus Ontario Airport & Convention Center
Responded Jul 24, 2024
I'm truly sorry for inconvenience that was caused during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible experience staying here a few weeks ago. The front desk girl with the eye tattoo was EXTREMELY UNPROFESSIONAL! She tried to arbitrarily charge me a $250 cleaning fee for the room because of my service animal, accused me of lying about my service animal, said I didn’t tell them when I checked in (which I definitely did), and said that my SA must have pee’d in the room because she never saw me take them out for a walk, first of all I walked my SA 4 times while I was there but that fact aside, does the staff here spy on their guests from check in to check out? This was by far the worst hotel… well really Motel experience I’ve ever had and would highly recommend staying anywhere else. Literally anywhere else.
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Date of stay: February 2024Trip type: Traveled on business
Value
Location
Service
Room Tip: Terrible experience staying here a few weeks ago. The front desk girl with the eye tattoo was...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for q night after arriving into Ontario airport. We have stayed at a few other hotels in the same area and this Best Western was by far the best experience. Friendly and professional staff. Clean room with comfortable linens. Clean bathroom with nice natural soaps and bath products. There was some noise from the building (sounded mechanical) that started early am, Possibly laundry room? it was a small annoyance, but not enough that it upset the stay and we would still return.
Breakfast was a great value. Full breakfast and even biscuits and gravy, waffles choice of juices. I will recommend this hotel to any if my family, friends or clients that need to stay in Ontario.
Breakfast was a great value. Full breakfast and even biscuits and gravy, waffles choice of juices. I will recommend this hotel to any if my family, friends or clients that need to stay in Ontario.
Read more
Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent service and rooms are nice and clean.The wifi connection is good and has fast speed. There are restaurants that are walking distance and the restaurant next door has very good mexican food and beer.
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Review collected in partnership with Best Western
Date of stay: January 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel after flying into the Ontario airport. Within minutes of my calling them to pick me up, their van arrived to take me to the hotel. My room, as always, was nice and in perfect working order. I had a meeting the next morning, and was able to use the tables and chairs in the back of the lobby to conduct business with no noise or interruption. The breakfast was good as well. I always stay at this hotel when I'm in the area and highly recommend it.
Read more
Review collected in partnership with Best Western
Date of stay: November 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the room that we stayed in appeared recently renovated. we were only there for a few nights, so i cannot be to certain about other room, but the staff said they were.
Contact the property directly for confirmation for shuttle services.
Hello,
We serve breakfast daily from 6am-10am. We look forward to seeing you soon!
"Terrible experience staying here a few weeks ago. The front desk girl with the eye tattoo was EXTREMELY UNPROFESSIONAL!"Read full review
"They were doing construction in the parking lot when we stayed there, and there were still plenty of parking. That was a relief."Read full review
"GPS may take you to back gate, if it does just change it to Starbucks or Mr Fries Man, or Via Del Mar. They are next to hotel."Read full review
…
PRICE RANGE
$117 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ontario airport hotel ontario, ontario best western
FORMERLY KNOWN AS
Plus Ontario
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS ONTARIO AIRPORT & CONVENTION CENTER - Updated 2024
Frequently Asked Questions about Best Western Plus Ontario Airport & Convention Center
What are some of the property amenities at Best Western Plus Ontario Airport & Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Ontario Airport & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Ontario Airport & Convention Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Ontario Airport & Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Ontario Airport & Convention Center?
Conveniently located restaurants include In-N-Out Burger, Spires Restaurant, and Bombay Restaurant Cuisine of India.
Are there opportunities to exercise at Best Western Plus Ontario Airport & Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Plus Ontario Airport & Convention Center have an airport shuttle?
Yes, Best Western Plus Ontario Airport & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Ontario Airport & Convention Center have airport transportation?
Yes, Best Western Plus Ontario Airport & Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Ontario Airport & Convention Center?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Ontario Airport & Convention Center offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Best Western Plus Ontario Airport & Convention Center?
Many travelers enjoy visiting Cucamonga Service Station (3.1 miles).