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Sheraton Ontario Airport Hotel

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Sheraton Ontario Airport Hotel
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240 Reviews from our TripAdvisor Community

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Showing 227: English reviews
California
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

We stayed at this hotel for several nights! This hotel has great platinum guest appreciation in SPG and really goes out of its way to show it! The pool is smallish but nice. The jacuzzi was hot and clean. The lounge at this hotel offers a nice breakfast, great service and a good evening snack. Alcohol is for purchase in... More 

Helpful?
Thank Tony834
San Pablo, California
Level Contributor
76 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2016 via mobile

Stayed here for 2 nights on business. Stay was typical of my expectations, friendly staff, clean room and bathroom, clean hallways, et. al. The hotel is a bit dated but kudos to the staff for keeping it clean and smelling fresh. I signed up for the 500 additional SPG points if they skipped making up my room but they still... More 

Helpful?
Thank TotooIto
Rossville, KS
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 23, 2016

From check-in to check-out the staff at this hotel was friendly and helpful. The restaurant had good food and friendly staff, also. My room was clean and comfortable. It was a little shy of some amenities I am used to, and the internet service disconnected or ran slow more than I would have expected for Premium. Overall I enjoyed the... More 

Helpful?
Thank Katherine H
San Diego, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2016

Starting with the front desk to the restaurant staff and to room service, I was constantly met with great service. I dined in the hotel restaurant and had the grilled salmon with sun dried tomatoes. It was amazing. Free wifi, free fitness center. Even the mattress was perfect, and I usually find hotel mattresses too soft for me. I would... More 

Helpful?
1 Thank mishywishy2016
Heidy R, Guest Relations Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear Valued Guest - Thank you for your review, we are happy to learn that your stay with us was to your expectations. We strive to provide quality services to our valued guest and are pleased that you experience it. We welcome you to stay with us soon! More 

Atlanta, United States
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 12, 2016 via mobile

Somewhat of a typical airport hotel. Hotel is in need of remodeling. Breakfast area was poor. Breakfast started late and then advised computers weren't working so had a delay of 15 minutes getting a new hotel bill.

Helpful?
Thank Thomas B
Heidy R, Guest Relations Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear Guest - Thank You for taking the time to provide your feedback. All feedback provided by our guests is much appreciated as our goal is to ensure that we are providing the best quality service. More 

Antarctica
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 1, 2016

Hopped into east LA on business and stayed at this hotel for one night. Not the finest representation of a Sheraton, but it was clean. Didn't sample the wifi, but had a hell of a time finding a plug to charge anything in the room. The "lounge" on the club floor was less than stellar and the breakfast, average, at... More 

Helpful?
Thank JWHammer
Las Vegas, Nevada
Level Contributor
127 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 25, 2016 via mobile

I rarely have a chance to use my points, but came to the area for the weekend for a concert. The Sheraton Onartio Airport was convenient so I booked it. My check was swift and gracious. I wondered if I would be treated differently since I was using points. In fact, it was the opposite. The front desk agent extended... More 

Helpful?
1 Thank Alantravelreviewa
Blachly, Oregon
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2016

Very clean rooms, quiet, and very helpful staff. They answered my questions about directions to various places, recommended places to eat and how to get there, always welcomed me back with a smile even after midnight. I received discounts for the hotel's restaurant for 'being green' and not having my linens replaced daily. That was a nice perk.

Helpful?
Thank Chris S
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 13, 2016 via mobile

I had cataract surgery and had to go back to doctor next day for post op visit, so didn't want to drive as far as home. We have stayed here before, and I needed a couple more nights to qualify for Gold status for next year. We checked in early and the reception was so nice and friendly. They upgraded... More 

Helpful?
1 Thank Nancy Beth M
Coronado, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 7, 2016

The Ontario Airport Sheraton is one of our favorite mid-range hotels...if not our most favorite. Why? It is convenient to so much, the staff is always very friendly and helpful, the club-lounge is excellent and there is a pool. On top of all that, if you are a pet owner, this hotel is pet friendly! It is our 1st choice!

Helpful?
2 Thank MiKeeney
Ingrid Z, Manager at Sheraton Ontario Airport Hotel, responded to this review

Thank You for taking the time to provide your feedback. We greatly appreciate it! We look forward to your next stay with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the Inland Empire, we are within walking distance of popular shopping and tourist attractions and just minutes away from the Ontario International Airport. ... more   less 

Additional Information about Sheraton Ontario Airport Hotel

Address: 429 N. Vineyard Ave., Ontario, CA 91764
Location: United States > California > Ontario
Price Range: $105 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ontario Airport Hotel 3.5*
Number of rooms: 164
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Also Known As:
Sheraton Ontario
Ontario Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Ontario Airport Hotel staff and other travelers.
4 questions
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Sacramento, California
Zurich, Switzerland

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Questions? Get answers from Sheraton Ontario Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can't imagine there are "good" rooms available. Take what you get.”
 of 5 bubbles JWHammer, Oct 1, 2016 | Read review
“Easy to and from the Ontario International Airport.”
 of 5 bubbles R7899ZRchriss, Sep 14, 2016 | Read review
“Best views are on the north side. When its clear, especially in the winter, the view is AWESOME!”
 of 5 bubbles MiKeeney, Sep 7, 2016 | Read review
“Get a room on the back, third floor or above for views of the mountains.”
 of 5 bubbles SLewis001, Aug 11, 2016 | Read review
“I stay on Club floor.”
 of 5 bubbles bambamnnc, Jul 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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