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Sheraton Ontario Airport Hotel

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Sheraton Ontario Airport Hotel
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233 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Blachly, Oregon
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean rooms, quiet, and very helpful staff. They answered my questions about directions to various places, recommended places to eat and how to get there, always welcomed me back with a smile even after midnight. I received discounts for the hotel's restaurant for 'being green' and not having my linens replaced daily. That was a nice perk.

Helpful?
Thank Chris S
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had cataract surgery and had to go back to doctor next day for post op visit, so didn't want to drive as far as home. We have stayed here before, and I needed a couple more nights to qualify for Gold status for next year. We checked in early and the reception was so nice and friendly. They upgraded... More 

Helpful?
Thank Nancy Beth M
Coronado, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ontario Airport Sheraton is one of our favorite mid-range hotels...if not our most favorite. Why? It is convenient to so much, the staff is always very friendly and helpful, the club-lounge is excellent and there is a pool. On top of all that, if you are a pet owner, this hotel is pet friendly! It is our 1st choice!

Helpful?
2 Thank MiKeeney
Ingrid Z, Manager at Sheraton Ontario Airport Hotel, responded to this review

Thank You for taking the time to provide your feedback. We greatly appreciate it! We look forward to your next stay with us! More 

Las Vegas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Being the adventurous, gambling type, I booked a room in Ontario using Priceline. I was “assigned” a room at the Sheraton Ontario Airport. After “winning” my room, I read some online reviews. I was not impressed. I was not expecting much but, after I checking in, my hesitations were immediately alleviated. Not sure why this property has a number of... More 

Helpful?
2 Thank CatManDuToo
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Stay AWAY!!!!!! Beg bugs beware disgusting Hotel. The worst Management team I ever encountered in my LIFE. So I am a SPG loyal member I stayed at his hotel over 100 times in the past 4 years and always had a pleasant time, but on August 30,2016 (Tuesday), I came in contact with 2 Full Blown Bed bugs. The reason... More 

Helpful?
Thank Debbie E
Ingrid Z, Manager at Sheraton Ontario Airport Hotel, responded to this review

We appreciate every review, whether it be positive or for improvement as it allows us to understand our guest experiences, however, this particular review has left a severe impact on our property. We always strive to provide the highest level of hospitality possible. Upon learning about your concern, our team immediately took action to ensure your comfort ability. Our protocol... More 

Cary, North Carolina
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 11, 2016

We needed a place to stay with a dog....so stayed here...unfortunately, dogs and owners are placed on the second floor, our view was to the mountains, however there were trees in front of that view, lol and we were right over the trash area, staging area...so the view was not the best. The room was tired....and the air conditioning was... More 

Helpful?
Thank SLewis001
Cary, North Carolina
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 29, 2016

First, they have everything you need, and it all works! decent gym for weight lifting or cardio, bar and restaurant, room service, club floor has a great breakfast with real eggs, sausage & bacon, amongst other items every day! heavy hors d'oeuvres at dinner, great heated pool, great location, bed sleeps very well and housekeeping is flawless EVERY day! Elevators... More 

Helpful?
1 Thank bambamnnc
Hartsdale, New York
Level Contributor
218 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed July 23, 2016

Room was nice with the exception of the a/c which was very noisy. Stayed here while watching my grandchild while her parents went to a convention. Did not visit the breakfast area though. I liked the idea that they used Starbucks coffee for the in room single cup coffee maker. Used the pool area on one of the days, and... More 

Helpful?
Thank Neal F
California
Level Contributor
129 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 22, 2016

Enjoyed a nice relaxing stay here using points. Pool was quiet and peaceful with no obnoxious music playing. Lots of towels. Room had nice amenities and great lighting in shower. Super bright. Room and elevator could have been a bit more clean. Good restaurants to walk to nearby.

Helpful?
Thank Tadtv
Palm Desert, California
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2016

We stayed here one night as we had a 6am flight out of Ontario International Airport the next morning. They are close to the airport and provide a free shuttle service. They also provide free self-parking for up to 14 days. The room was very clean, updated and quiet. The staff was very helpful and courteous without being overbearing. We... More 

Helpful?
1 Thank 2014jojoma
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the Inland Empire, we are within walking distance of popular shopping and tourist attractions and just minutes away from the Ontario International Airport. ... more   less 

Additional Information about Sheraton Ontario Airport Hotel

Address: 429 N Vineyard Ave, Ontario, CA 91764-4431
Location: United States > California > Ontario
Price Range: $108 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ontario Airport Hotel 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Sheraton Ontario
Ontario Sheraton
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