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Residence Inn Ontario Airport

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Residence Inn Ontario Airport
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352 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Arlington, TX
Level Contributor
185 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I'm not sure what it is, but I just got a weird vibe at this place. Nice enough staff, but the way the buildings are laid out conveys an unsafe feeling. Maybe it's the fact that you enter the rooms from the outside. The place is dark at night...not well lit. Room keys wouldn't work and the maintenance guys said... More 

Helpful?
Thank metntex
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I certainly apologize that you encountered some issues that included your keys not working. I will look into the lighting issues around the exterior of the property and the other things that were mentioned. Thank you for taking the time to post your review. More 

Dublin, California
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I travel a lot for business and really enjoyed staying at this hotel. It started out with the friendly staff and continued to climb from there. The rooms are amazing!! Quiet, clean and spacious. The kitchen is wonderful and the location of this hotel was perfect. It is virtually right across from the airport, yet you don't hear the roar... More 

Helpful?
Thank Rick D
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm excited to hear that you enjoyed your stay with us. Having a clean, quiet room with a kitchen and friendly staff is always ranked #1 in my book. We hope to see you soon! More 

Booneville, Mississippi
Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Recent business trip, the room was clean and IT was comfortable. I just did not feel comfortable in the area. There seemed to be hookers frequenting / visiting this complex. A couple of nights of not much sleep due to bedroom activity above me, I will not be back.

Helpful?
Thank rstacks
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I certainly apologize for the inconveniences you encountered during your stay. I will be looking into these issues. I understand your frustrations and I hope that you might consider giving us a second chance. More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

There is something about the Marriott Residence Inn brand that is both hit and miss. For extended stays I usually prefer a Marriott hotel with a concierge lounge. However if that is not available in the area I will settle for a place with a kitchen. This particular location had the feel of a 1980's senior retirement facility. Almost claustrophobic... More 

Helpful?
Thank Clive C
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I certainly apologize for the inconveniences you encountered during your stay. I will be looking into these issues and will pass along your comments regarding the room to the appropriate department. I understand your frustrations and I hope that you might consider giving us a second chance. More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

Extremely comfortable accomodation for an extended time during a move. Great space for diverse family setup. Several bedrooms with bathrooms and ample kitchen and sitting room. Pool great. Very good breakfasts provided with expansive offerings. A small store of food items were on premise too.

Helpful?
Thank CDArdsident
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post this review. I'm happy to hear that you had a good stay with us and enjoyed our amenities here at the Residence Inn by Marriott. We hope to see you soon! More 

Munich, Germany
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 15, 2016

This hotel is very convenient. It is just a few minutes from the freeway, with restaurants nearby. If you have business at the convention center, it is just across the street. This Residence Inn is the traditional model with each suite part of a cluster of 6 suites grouped like small apartments on a campus. The staff is friendly and... More 

Helpful?
Thank RedondoSurferDude
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm glad to hear that you enjoyed your stay with us. Having a hotel that's conveniently located by the freeway and restaurants is always a plus. Thank you for being our guest. More 

Puyallup, Washington
Level Contributor
235 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed August 12, 2016

Remodeled and has a very good breakfast every day and manager event (M-W). Very clean and friendly staff. Airport shuttle, business center (free) and iced water in lobby. Room was large and redone bathroom. Much like a small apartment. Had late checkout due to arrival at 3:00 A.M. Handled well by staff. Good hotel to stay in!

Helpful?
Thank Michael B
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. I'm excited to hear that you had a good friendly clean stay. We hope to see you soon! More 

Victorville, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2016

This place was the best Hotel we could have chosen. I went with a group of friends for Anime Los Angeles 2016. This was the first time it was hosted in Ontario, and it was amazing! First off, the hotel upgraded us, free of charge, as a perk for booking 11 months in advance. We were upgraded to a two... More 

Helpful?
Thank MirandaDenise
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. I'm glad that you enjoyed your stay at my hotel. Our penthouse suite is our most popular room type and I am very glad to hear that you enjoyed the room. I am also ecstatic to hear you enjoyed the amenities that come with the hotel. Having... More 

McDonough, Georgia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 2, 2016

We have stayed at this hotel numerous times the last few years, always completely satisfied. This time every thing was great, clean & fresh. Now for the bad. There is a nest of bees INSIDE the pool enclosure. Instead of paying to get rid of the bees, they paid for a sign warning of bees. My son was swimming, put... More 

Helpful?
Thank trisha528
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. I do apologize for the inconveniences that you experienced during your stay with the bees in the pool area. We will look in to this matter further to ensure this does not occur again. In regards to the evening in The Mix, Marriott changed their policies earlier... More 

2 reviews
5 of 5 stars Reviewed July 31, 2016

very helpful happy that you are staying there. very clean well kept. friendly staff. picked me up at airport with 5 minutes of making phone call to them. great breakfast nice dinner option three nights a week complimentary dinner with drinks included.

Helpful?
Thank Charlie H
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. I'm glad that you enjoyed your stay at my hotel. I am so glad to hear you enjoyed the amenities that come with the hotel. Having amenities such as the morning breakfast is extremely important and we strive to ensure these needs are met. Hope to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Residence Inn by Marriott Ontario Airport hotel offers apartment-style suites with separate living and sleeping areas, fully equipped kitchens and free high-speed Internet access. Enjoy our hot breakfast buffet daily & our weekday social hour (Mon-Thur) - both complimentary! The Residence Inn Ontario Airport hotel is adjacent to the Ontario Convention Center, the Ontario International Airport (ONT) and just 3 miles from the new Citizens Business Bank Arena, home to ECHLs Ontario Reign. Enjoy shopping at Ontario Mills, South California's largest shopping and entertainment complex. Shopping at Victoria Gardens and Montclair Plaza are also nearby. For play time, the Residence Inn Ontario Airport hotel is near Epicenter Stadium, Auto Club Speedway (formerly California Speedway), Raging Waters Park, Fairplex in Pomona (LA County Fair) and many other events. Los Angeles County's beautiful mountains, beaches and desert playgrounds are all easily accessible from the Residence Inn by Marriott Ontario Airport hotel ... more   less 

Additional Information about Residence Inn Ontario Airport

Address: 2025 E Convention Center Way, Ontario, CA 91764-4450
Location: United States > California > Ontario
Price Range: $130 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ontario Airport 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Priceline, Travelocity, Odigeo, TripOnline SA, Orbitz, Hotels.com and Marriott so you can book your Residence Inn Ontario Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Ontario Airport Hotel Ontario
Ontario Residence Inn
Hotel Style:
#4 Family Hotel in Ontario
#6 Romantic Hotel in Ontario
#11 Business Hotel in Ontario
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