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Holiday Inn Express & Suites Ontario Airport

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155 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Ontario Airport
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Showing 151: English reviews
Ontario, California
Reviewed January 5, 2016

I came in at around 230am and tried to check in only to find that my reservation was for the next two days, and that I had shown up 12 hours early according to the reservation. Only I hadn't according to my itinerary for the next few days. I panicked and called and texted the people who had booked the...

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1Thank Dvn F
Reviewed December 17, 2015 via mobile

The staff at this hotel went above in all aspects. They were super friendly and helpful. I enjoyed waking up every morning, going down into the dining hall to see a wonderful woman by the name of Vivian. She was always so friendly with a warm smile and a welcoming hello. I will have several more business trips to this...

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Thank Richard-Vicki P
Salt Lake City, Utah
Reviewed December 3, 2015 via mobile

Nice clean hotel with convenient location. Bed and pillows were comfortable. Room was clean. Several restaurants near by and hotel is right next to the freeway. The only reason it is not 5 stars is the hot tub was too cold-probably around 96* or so. And the tv remote only partially worked. I will stay again on my next visit.

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1Thank jayandton
Reviewed November 13, 2015

A decent stay, has most every basic amenity...but not much more. Staff was great and the shuttle driver was awesome! Elevator shaft is not centrally located and the layout is in a "C" configuration. Due to this, the guests on the highway side have a much further trip with luggage to their room. *Pro tip: Always check the filters in...

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Thank Floyd M
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Floyd M, Thank you for submitting your review of our hotel. I appreciate your positive feedback about the shuttle service, elevator layout and uncleaned air conditioning unit filter. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept my...

Reviewed October 30, 2015

I reserved a room at this hotel online. We were planning on staying for around 9 - 10 days in October. During our trip we had to change our plans & discussed the problem with Richard Garcia. Because we booked on line we couldn't change or cancel our existing reservation but Richard was very cooperative & allowed us to rebook...

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Thank Kaye V
Acworth, Georgia
Reviewed October 28, 2015

We enjoyed our stay. The hotel was in a convenient location, right off hwy. Hotel and room were very clean. The staff members were friendly and helpful. Nice variety of food for the breakfast buffet - Breakfast host was (Vivian) was sweet. Would stay again.

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1Thank nmt1029
San Diego, California
Reviewed September 30, 2015

Hotel is close to the Ontario airport. If you catch a shuttle to the hotel there is a couple of restaurants within walking distance. Also a gas station/mini market is nearby to top your tank up or grab a cold beer after a long drive. The room was nice and the beds comfortable. Although close to the freeway the room...

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1Thank RKHDLJ
Milwaukee, Wisconsin, United States
Reviewed September 23, 2015

I was in town for an overnight business trip and normally stay at an IHG property. Since this was close to the airport I decided to stay at the property. The outside was nice enough but a lot of feral cats running around. Front desk person seemed new and was very talkative. Took some navigation to get to the room...

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1Thank Tinade41
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Tinade41, Thank you for writing a review about your recent stay with us. I am pleased to note that you were satisfied with the rooms and location of the hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below...

Lake Forest, California
Reviewed August 16, 2015

Checked in late on a Friday night after a long day visiting the factory. The night clerk was very helpful and assisted my two sons with items they needed. The beds were above average, typical for a Holiday Inn. The room was very clean and nicely done.

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1Thank 25R0bertD
Alpharetta, Georgia
Reviewed August 8, 2015 via mobile

This hotel was a pleasant surprise. When my colleague booked us at this hotel the rate was so reasonable my expectations for a high quality stay were dimmed. Yet upon arrival it was clear that this was a newer hotel. Rooms are spacious and have enough plugs for the business traveler. Bathroom was clean and the shower worked perfectly Very...

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Thank costatlanta
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Costatlanta, Thank you for taking the time to share your experience here at the Holiday Inn Express and Suites Ontario Airport. We appreciate the kind words and are very happy you were pleasantly surprised upon arrival and during your stay. We welcome you back in the future on your next trip to Ontario. Kind Regards, Richard Garcia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Ontario Airport Our hotel in Ontario is conveniently located in the heart of Southern California, just two miles from the Ontario International Airport (ONT). Our hotel offers close proximity to Ontario attractions and is less than an hour from Orange County beaches and the city of Los Angeles. We provide a free shuttle to the airport for your convenience. Families can enjoy our Holiday Inn Express Hotel Ontario's great location near California attractions such as The Citizens Bank Arena home of the Ontario Reigns, the California Speedway, Ontario Mills Mall and Victoria Gardens. Family destinations such as Disneyland and Knott's Berry Farm are also only a short drive away.Additionally, guests will find a variety of vineyards, spas and golf courses within minutes of our hotel in Ontario.Business travelers will benefit from our Ontario hotel's convenient location near the Ontario Convention Center and local businesses such as Frito Lay, Coca-Cola, BMW Training Center, Toyota Distributors and Sunkist Growers. Our ideal location also allows easy travel to business meetings in nearby cities during your stay. During your Ontario vacation, be sure to enjoy a swim in the outdoor pool and whirlpool, have a workout in the fitness center and enjoy a cinnamon roll from the complimentary, hot breakfast bar, served every morning. Check out our great hotel deals in Ontario, California today.* * * * *Please enjoy the following;Free hot breakfast, free airport shuttles and free parking put money back in our guests' pockets at Holiday Inn Express & Suites Ontario.HOTEL FEATURES - This four-story hotel has 120 rooms. You can plunge into a plush pillowtop mattress as you sink into slumber. Shower serenely with a three-function showerhead. Guests can power up their laptops on spacious work desks and Google away with free Wi-Fi. Rooms include microwaves and mini-fridges. You can dig into fluffy scrambled eggs, crispy bacon and more at the free hot breakfast. Guests can work their muscles in the well-equipped fitness center or exercise their typing fingers in the business center. Jump right into a sparkling outdoor pool or soak in a soothing hot tub. You can grill up some goodness in the barbecue area. Guests can make their flight with time to spare thanks to the free airport shuttles. Local calls and parking are free.HOTEL LOCATION - Holiday Inn Express & Suites Ontario is conveniently located at the Pomona Freeway and one mile from I-15, giving guests easy access to the Ontario area. You can shop 'til you drop at Ontario Mills, a large shopping mall, a 10-minute drive. The Ontario Convention Center is five miles away. The hotel is four miles from Ontario International Airport.GUEST FAVORITES - Guests appreciate freebies like hot breakfast buffet, business center, shuttle to your Company (10-mile radius), parking and airport shuttles, shuttle to local dining and local venues within a 10-mile radius it all happens at the Holiday Inn Express & Suites Ontario. ... more   less 

Additional Information about Holiday Inn Express & Suites Ontario Airport

Address: 2280 S Haven Ave, (exit 39), Ontario, CA 91761-0739
Location: United States > California > Ontario
Price Range: $133 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Ontario Airport Hotel Ontario
Hotel Style:
#13 Business Hotel in Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Ontario Airport staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Express & Suites Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“north side rooms are closer to the parking lot”
 of 5 bubbles mnvacays, Oct 1, 2016 | Read review
“Ask for rooms away from the freeway”
 of 5 bubbles rosieSomerset, Jun 2, 2016 | Read review
“Bigger rooms are a little more expensive, but I think worth it.”
 of 5 bubbles carlost929, May 30, 2016 | Read review
“Avoid rooms that face the pool, you will hear the highway at night and it can be loud.”
 of 5 bubbles glogie, Mar 17, 2016 | Read review
“Keep your car, the shuttle does not work.”
 of 5 bubbles takeoffitaly, Feb 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question