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Holiday Inn Ontario Airport

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#12 of 41 Hotels in Ontario
Certificate of Excellence
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Holiday Inn Ontario Airport
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224 Reviews from our TripAdvisor Community

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Showing 217: English reviews
San Francisco, California
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 6, 2014

Good location 2 exits from the airport. Check in and staff were very good, room was tidy and well furnished and the hotel was kept up very well. I had dinner and breakfast in the hotel, dinner was okay, but the breakfast buffet was just not good at all.

Helpful?
Thank Malcolm F
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Malcolm F, Thank you for your wonderful review of our hotel and staff. We are extremely pleased that you found your room to be tidy and well furnished. We do apologize that you did not find the breakfast buffet to your liking. We hope to see you again soon. Sincerely, Shari Hurley Hotel Manager More 

Dublin, Ireland
Level Contributor
110 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed May 4, 2014

I stayed in this hotel for two nights on business. I chose it because of the close proximity to the airport and to the premises that I needed to visit in Ontario. However, the hotel was far from convenient. When I arrived at the airport, I was advised there was a free shuttle bus to the hotel, since it is... More 

Helpful?
Thank lynseyg3
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear lynseyg3, Through these reviews online we are making strides to provide our guests with the highest of quality service. We do apologize that you had to wait so long for our shuttle to pick you up from the airport; our shuttle is usually very prompt for all of our guests as well as for any confusion that occurred with... More 

Santa Ana, California
Level Contributor
192 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed April 22, 2014

I recently stayed at this hotel for 3 nights. I think the hotel was completely full and this could've contributed to the issues I encountered, but some definitely were not. The good: -Location is a block from the convention center -Facilities and rooms have a modern and new look -Food at the restaurant is pretty good. Service in the morning... More 

Helpful?
Thank Dr_Drew2
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Dr_Drew2, Thank you for your review. Through these reviews online we are making strides to provide our guests with the highest of quality service. We are extremely pleased that you enjoyed our location, modern look, food at the restaurant, that the bed comfortable and shower pressure was good. We do apologize for any inconvenience that you experienced with our... More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 16, 2014

Stayed here one night pretty much just to sleep in order to hit the race track the next morning. The hotel is very nice and modern, clean and new. The room was big, and had microwave, fridge, nice toiletries, etc. The bar and restaurant looked really nice and too bad we only stayed one night and didn't get a chance... More 

Helpful?
Thank JKchi17agirl
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear JKchi17agirl, Thank you for your review. Through these reviews online we are making strides to provide our guests with the highest of quality service. We do apologize for not having the room type that you reserved available and that you were not told at check in. We are extremely pleased that you found our hotel to be nice, modern... More 

PS
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed April 3, 2014 via mobile

Very nice hotel too stay at while in Ontario. The employees are very friendly helping you with what ever you need. The bed was very comfortable and the room clean and cozy. I would stay here again and the price was excellent. There are a few restaurants nearby and a 24 hour Dennys. I would recommend this hotel.

Helpful?
Thank clkaka
Shari H, Manager at Holiday Inn Ontario Airport, responded to this review

Dear clkaka, Thank you so much for your fantastic review of our hotel and staff. We are extremely happy that you found our employees to be friendly and helpful, our beds comfortable and the room clean and cozy. We would love to see you again! Sincerely. Shari Hurley Hotel Manager More 

Chandler, Arizona
Level Contributor
8 reviews
4 of 5 stars Reviewed March 31, 2014 via mobile

The place was nice and comfortable. Our bed and bathroom were very clean. The staff was nice and accommodating as well. I was kind of bummed that there was not a complimentary breakfast for the price we payed for the room. Also, the person on the floor above us was up all night stomping and stomping around the room. I... More 

Helpful?
Thank CudaJay
Shari H, Manager at Holiday Inn Ontario Airport, responded to this review

Dear CudaJay, Thank you for your wonderful review. We are so happy that you found our hotel to be clean and comfortable and your bed and bathroom very clean. We do apologize for not having a complimentary breakfast, we are a full service hotel with a full service restaurant, we also offer packages that include breakfast. We are also sorry... More 

Missouri City, Texas
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

The hotel's grounds and lobby very well maintained. The hotel's staff was helpful and pleasant. The on site restaurant was excellent especially the service. The room was clean, all supplies were available in bathroom with good water pressure in shower. The room had a nice flat screen TV, very comfortable bed. The hotel is located very close to airport,Hwy-10/15 shopping... More 

Helpful?
Thank trvlzom62
Shari H, Manager at Holiday Inn Ontario Airport, responded to this review

Dear trvlzom62, Thank you for your wonderful review. The staff always appreciates when guests take the time to write a review. We are extremely pleased that you found our grounds and lobby to be well maintained, our staff to be pleasant and helpful and our onsite restaurant to be excellent. We are also very happy that you found everything you... More 

Naperville, Illinois
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 19, 2014 via mobile

The location is the downfall to this hotel. You can't get to the 10 west without a lot of twists and turns. It's a very modern hotel with up to date amenities. They have a lovely pool area behind the hotel. The biggest perk to the hotel is Viet the bartender and Jose the bar back. Two great people to... More 

Helpful?
Thank bigdaddycool492
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear biddaddycool492, Thank you for your wonderful review of our hotel, bartender and barback. We are extremely pleased that you enjoyed our bar with Viet and Jose, they are great assets to our hotel. We apologize for the inconvenience that you experienced going on the 10 West. There are several on ramps not to far from our hotel. We hope... More 

Los Angeles, California
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Awesome suites, great view, very private. The food was excellent. The bed was so fluffy!!:) big suite!! Breakfast was complimentary😏 They gave us VIP parking with our name🌟Red carpet treatment! I recommend this individual getaways, families and gatherings.

Helpful?
Thank Debkal4nia
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Debkal4nia, Thank you for your fantastic review. It makes us so happy that you felt you received Red Carpet treatment. We are pleased that you enjoyed our suite with the big fluffy bed, breakfast that came with your room and VIP Parking. We hope to see you again soon. Sincerely, Shari Hurley Hotel Manager More 

Level Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed February 22, 2014 via mobile

It was good. Shuttle was convenient and prompt. Room was clean and in good shape. Staff was fairly good. A little rough T first but we got it all worked out. Restaurant was good for breakfast. Viet at the bar was great. Drinks that I had were a little flat, but Viet made you forget about it with the great... More 

Helpful?
Thank Dan C
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear TheGapper, Thank you for your review of our hotel. We are extremely pleased that your room was clean, in good shape and that you enjoyed the bar with our bartender Viet. We apologize that your stay started out a little rough and that you found our staff to be fairly good. Through these reviews online we are making strides... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Location: United States > California > Ontario
Price Range: $106 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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