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Holiday Inn Ontario Airport

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#12 of 41 Hotels in Ontario
Certificate of Excellence
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224 Reviews from our TripAdvisor Community

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Showing 217: English reviews
2 reviews
5 of 5 stars Reviewed May 17, 2016 via mobile

Definitely worth the price. Clean updated rooms, friendly staff and delicious breakfast!! I would only suggest that the bar stay open later, past 11pm, as you are located next to a Convention Center. There are no other bars in the area for a drink!!

Helpful?
Thank Beverly R
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Beverly R, Thank you for your Wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you found us to be worth our price, that our rooms were clean and updated, that our staff was friendly and our breakfast delicious! We do have a couple of bars in walking distance that close much later.... More 

little town sc
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 17, 2016 via mobile

Rooms are comfortable and roomy. Staff just an Ok. No free coffee in the morning, even for platinum members. Restaurant food was very poor. $18 chicken Marsala was dry, tasteless and hard to find in the cold mashed potatoes. The three pieces of vegetables were from last week. Nice restaurants close by.

Helpful?
1 Thank travelerLittleTownSc
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear travelerLittleTownSc, Thank you for your review. We are happy to hear that you found our rooms to be comfortable and roomy. The complimentary coffee is located in your room. We do apologize that you felt the staff was just OK as we do get so many compliments on our staff's friendliness and willingness to take care of our guests.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 16, 2016

This property is very conveniently located near the airport, 210 freeway, and pretty much everything Ontario has to offer (i.e. Ontario Mills Mall, Citizens Business Bank Arena, Restaurants, etc.). Judging by the look and feel this property is either newer or renovated within the last 5-7 years and mostly everything is clean and fresh. The elevator button on the 3rd... More 

Helpful?
Thank Dennis V
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Dennis V, Thank you for your very nice review of the Holiday Inn Ontario Airport. We are so happy that our staff did not disappoint! Our property is 8 years old this year and we are doing our best to take great care of the hotel. We do apologize for the parking not being available by the door. We... More 

Hockessin, Delaware
Level Contributor
21 reviews
7 hotel reviews
3 of 5 stars Reviewed May 14, 2016

I stayed here using my reward points only for a night. Conivient location and spacious room were the positive points, but I don't feel I would like to come back as hallways were bit dark, and I can see many spots of worn and tear.I may stay for a night, but not extended stays or time with my family.

Helpful?
Thank hahnyc1234
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear hahnyc1234, Thank you for your review. We are very happy that you found our location to be convenient and our rooms to be spacious. We are 8 years old and we have many guests that stay with us for extended periods of time and we have many repeat guests. We have a swimming pool, fitness center, restaurant and bar.... More 

Portland, Oregon, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 4, 2016

I have stayed at this location many time for business. Overall the rooms are clean and the staff if friendly and helpful. My only concerns is the breakfast buffet is $15. You basically get the same item that you would normally get for free at other Holiday Inn. Plus there is no free coffee in the lobby if you are... More 

Helpful?
1 Thank Craiger S
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Craiger S, Thank you for your review. We are happy that you find our hotel rooms clean and the staff friendly and helpful. Holiday Inn Ontario Airport is a full service hotel and we have a full service restaurant where we offer a breakfast buffet on busy mornings as well as a full breakfast menu. Holiday Inn Express hotels... More 

Lodi, CA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 20, 2016

We stayed there for the first time during the NASCAR race. We had a king bed room on the 3rd floor. The parking was tight and almost hard to find a spot later in the evenings. Our room was clean but needed attention on the maintenance. The wallpaper had patches and the paint was miss-matched in the bathroom. On the... More 

Helpful?
Thank rustyfan02
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear rustyfan02, Thank you for your 4 Star Review of the Holiday Inn Ontario Airport. We thank you for staying with us this year for your first time. As you are probably very aware NASCAR is one of the biggest events in our city so I am sorry about the parking being hard to find. We do apologize that you... More 

Level Contributor
218 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed April 14, 2016 via mobile

Three day stay due to business meetings in the area. Conveniently located with an Airport shuttle. Driver of shuttle really wasn't in the least bit friendly (arrival ). Front desk staff were friendly and accommodating. Hotel is in dire need if upgrades and seems dated. Air conditioning in room seemed to struggle keeping the room cool. Doesn't help that cleaning... More 

Helpful?
1 Thank Roman T
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Roman T, Thank you for your review. We do apologize that you felt our shuttle driver was not friendly, they are usually very friendly with all of our guests. We are 8 years old and making upgrades in phases. We will be getting Keurig coffeemakers for the rooms in September. We will definitely have our Maintenance Department check the... More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 11, 2016 via mobile

We had to wait 30 minutes for the shuttle to pick us up even though it was not a busy travel time. The front desk guy was friendly, but did not inform us we would be getting a room other than what we had reserved. The manager on duty that night was a rude and unprofessional. The room was clean,... More 

Helpful?
Thank Lacey R
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Lacey R, Thank you for your review. We do apologize that you had to wait 30 minutes for our shuttle, it actually was a very busy weekend with a very big convention at the Ontario Convention Center. When you reserve through some of the online reservation websites, they do not guarantee you a room type, they just guarantee you... More 

Rochester, New York
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 23, 2016 via mobile

Our visit was perfect right from the start. The front desk staff greeted us warmly and checked us in quickly. He was very cordial and efficient. He provided us with the exact room we wanted. The room was spacious, clean and nicely furnished. The bed was very comfortable and everything was spotless. We didn't have opportunity to use pool or... More 

Helpful?
Thank Joe E
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Joe E., Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that your visit was perfect from the start, that the front desk staff took good care of you and your room was spacious, clean,nicely furnished with a very comfortable bed. We look forward to seeing you on your next... More 

Ontario, California
1 review
5 of 5 stars Reviewed March 18, 2016

Best breakfast at a Holiday Inn. Richard engages with customers, has food ready on buffet when needed or replaced when cold. Assisted guests on floor when coffee, cream empty. Exceptional service!!!!!!

Helpful?
Thank Rhea H
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Rhea H, Thank you for your Wonderful Review of the Holiday Inn Ontario Airport. We are so pleased that Richard provided you with exceptional service for both the breakfast buffet and the coffee bar. We hope we will see you again. Sincerely, Shari Hurley Hotel Manager More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Location: United States > California > Ontario
Price Range: $106 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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