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Holiday Inn Ontario Airport

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#12 of 41 Hotels in Ontario
Certificate of Excellence
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Holiday Inn Ontario Airport
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225 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Big Bear Lake, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night before our trip to Puerto Rico. The room was very clean & nice. The shuttle was very prompt at 4 a.m. when we left for the airport and upon our return, I called while in baggage claim, we went out to the curb & the shuttle arrived within 5 minutes! The driver asked where... More 

Helpful?
Thank bb-bev
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear bb-bev, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you enjoyed your stay with us, found your room to be clean and our shuttle service to be on time and helpful. We hope we will see you again. soon. Sincerely, Shari Hurley Hotel Manager More 

CHICAGO, ILLINOIS
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 19, 2016

So many Holiday Inns in the SoCal area are from the 70s and 80s Holiday Inn era. This one definitely is not! This represents the modern and newer hotels the chain has built. Therefore, you can expect clean conditions and modern conveniences. All staff we encountered were friendly. No problems with WIFI. The hotel shares a parking lot with Marie... More 

Helpful?
Thank LEGGROOM
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear LEGGROOM, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are so happy that you enjoyed our hotel and our location. We are extremely happy that you found our staff to be friendly. It is nice to hear that you have found a Holiday Inn in Southern California that you enjoy! We hope... More 

Phoenix, Arizona
1 review
3 of 5 stars Reviewed July 31, 2016

Apparently there are 2 water bottles in the room with tags on them that they're $2 each. never saw them but I got charged for drinking them. Phone was broken. Internet was the worst ever. Had to call tech support to get it "working" and then I ended up using all my data because it still didn't work. Had to... More 

Helpful?
Thank sld0618
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear sld0618, Thank you for your review. We do apologize that you were charged for the water when you did not drink the water, that your phone did not work and that the internet did not work well for you. We are currently working on upgrading our internet. We also apologize for the issue that you had with reservations. If... More 

Bakersfield, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

I visited the area to attend an anime convention at the Ontario Convention Center. I greatly enjoyed my stay here and I definitely plan to stay here next year! Rooms were clean, spacious, and it is very convenient to have a mini-fridge and microwave available for use in the room at no extra cost. This hotel is a short walk... More 

Helpful?
Thank andreapumacruz
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear andreapumacruz, Thank you for your Wonderful Review of the Holiday Inn Ontario Airport. We are extremely happy that you enjoyed our location and our hotel during your stay for the Anime Convention. Thank you for the wonderful compliments about the staff and our amenities. We look forward to seeing you again for the next Anime Convention. Sincerely, Shari Hurley... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2016

This hotel is very nice, quiet, and with very personable and accommodating staff. I always stay here when I have an early morning flight and I leave my car parked at the hotel for no additional charge. The restaurant is good, waiters are nice and friendly. Rooms are clean and nice and very comfortable.

Helpful?
Thank 876galey
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear 876galey, Thank you for your awesome review of the Holiday Inn Ontario Airport. It is always so nice to hear a guest say they always stay with us when they are in town or have an early morning flight. Thank you for letting us know how nice and quiet our hotel is, that our staff is personable and accommodating... More 

Phoenix, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2016

Staff was friendly and personable. The room was quiet, clean and comfortable. The room had a microwave and mini fridge. I paid extra for breakfast to be included; the food was dry and below average - I will eat elsewhere next time.

Helpful?
Thank Testin C
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Testin C Thank you for your very nice review of the Holiday Inn Ontario Airport. We are so happy that our staff was friendly and personable, the room was quiet, clean and comfortable. We do apologize for the issues you had with breakfast. We have a menu as well as the buffet, maybe you can order from the menu... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 27, 2016 via mobile

The hotel was nice and clean. The bed was comfortable and it was cool to have a channel guide (believe it or not, a lot of hotels don't have one). Parking was very easy to find with access to our room. The only thing I found a bit off was that there was no breakfast included. I don't think I've... More 

Helpful?
Thank koalions
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear koalions, Thank you for your 4 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our hotel to be nice and clean, parking to be easy and the channel guide convenient. At Holiday Inn, we have a full service restaurant so breakfast is not automatically included. We do offer rates that include breakfast.... More 

Amersfoort, The Netherlands
Level Contributor
222 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

This hotel is very close to Ontario Airport, yet it is still very quiet and comfortable. Check-in was quick and welcoming. Hotel is very well kept and clean. Rooms are comfortable, have great beds and the bathroom is spacious. Wifi is free and pretty fast and covers all areas of the hotel.

Helpful?
Thank Jacco B
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jacco B, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our hotel to be quiet, comfortable, well kept and clean. We love to welcome our guests with a quick check in. We hope we will see you again soon. Sincerely, Shari Hurley Hotel Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2016

The rooms were clean and the staff very receptive. A great place to stop on any business trip or even a family vacation if there was sights to see in the area. Nice staff Nice place I would return next time I am in California area

Helpful?
Thank Jeff G
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jeff G, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are so happy to hear that you found our rooms to be clean and our staff very receptive. We extremely happy to hear that you will return if you are in California. We look forward to seeing you again. Sincerely, Shari Hurley Hotel Manager More 

Albuquerque, New Mexico
Level Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 3, 2016

Ho-hum describes my stay. I wasn't pleased with the reception I got at check in. No welcome back. No how's your day. No, gee we'd like to offer an upgrade, but. Ho-hum. Then I was supposed to get 500 points as a welcome for being a Spire Elite. I'm still waiting after two emails on the subject. Ho-hum.

Helpful?
Thank pestpilot
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear pestpilot, Thank you for your review. I am sorry that you feel your stay was Ho-hum and that you were not pleased with the reception that you received. Our staff is known for their friendliness and helpfulness and again I apologize if you did not receive this treatment or your welcome points which we apply on a daily basis.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Location: United States > California > Ontario
Price Range: $108 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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