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Hampton Inn & Suites Ontario

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Hampton Inn & Suites Ontario
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362 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Simi Valley, United States
4 of 5 stars Reviewed 2 days ago NEW

No surprised here which is why I like staying at the Hampton. I always know what I'm going to get and it's always at a decent price. Room is clean and comfortable. Breakfast is decent for a few days (if you stay much longer it starts to repeat itself).

Review collected in partnership with Hampton

Helpful?
Thank Nickolas S
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel still gets a five star rating despite a teeny roach coming to say hi last night through our door. Other than that little guy, the room is pristine, including the microwave, fridge, and sink area. We were in room 379, a great two double studio with a couch and table. Beds were very comfy and the sheets were... More 

Helpful?
Thank Trina T
Garland, Texas, United States
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

Great place to stay! Clean friendly and plenty around for you to do. Great breakfast. Easy access to airport. Would definitely stay there again and would recommend to anyone. Internet worked which is hard to find sometimes.

Review collected in partnership with Hampton

Helpful?
Thank Becky B
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Becky B, Thank you for taking the time to share your experience with us and the Trip Advisor Community. We appreciate your mentioning of our breakfast, cleanliness, friendliness and location. We are certainly glad that you would recommend us to anyone. We look forward to welcoming you back again soon. Always In Hamptonality, Laura More 

Shrewsbury, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel needs to have someone come in to train the staff. They where rude and they gossip about the guest in front of other guest. The maid service dont respect your wishes. We were treated as if we didn't pay to be there.

Review collected in partnership with Hampton

Helpful?
Thank 67lynetter
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello 67lynetter, Let me start off by offering my sincerest apologies for your experience. It saddens me that we failed in service and friendliness during your stay. Please contact me directly, as I would like to get more information and ensure that we right this wrong. I look forward to hearing from you soon. Always In Hamptonality, Laura More 

Orlando, Florida
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Okay property but just a little old and dated. Rooms were clean and the location was excellent. Unfortunately, I booked online and had to leave early (4 nights instead of 5) and the folks wouldn't/couldn't do anything to refund my 5th night. Left an unpleasant taste upon leaving.

Review collected in partnership with Hampton

Helpful?
Thank no1toe
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Dear no1toe, Thank you for your critique of our property. I believe I spoke with you regarding your billing issue. Please contact me directly if this has not been resolved with the online booking source or your financial institution and I will be more than happy to see it thru. We hope to see you again soon. Always In Hamptonality,... More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

With most chains you get consistency and this hotel is no exception. It is conveniently located to the mall and numerous restaurants. The rooms are comfortable and staff was very friendly and helpful. The location is next to a busy street, and the road noise may bother some; however, the hotel provided a packet of ear plugs next to my... More 

Helpful?
Thank har71
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello har71, Thank you for sharing your experience with the trip advisor community. I appreciate you highlighting our consistency and our extra level of service with providing ear plugs for those rooms that face the highway. Thank you for mentioning our breakfast, facilities and cleanliness. We look forward to welcoming you again in the future. Always In Hamptonality, Laura More 

Montgomery, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were very impressed with the knowledge and friendliness of the staff. They went out of their way to make us comfortable and inform us of nearby eateries. The complimentary breakfasts were varied and of high quality. Highly recommend as a good value.

Review collected in partnership with Hampton

Helpful?
Thank Dwight L
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Dwight L, Thank you for taking the time to share your experience with the trip advisor community. I will be sure to share this review this with the team highlighting their knowledge and friendliness. We look forward to welcoming you again in the future. Always In Hamptonality, Laura More 

El Cajon, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, quiet, comfy beds and great access to Mall. The staff was courteous and the contintial breakfast was yummy. I would recommend this Inn. I would choose to stay here again if I am ever in Ontario.

Review collected in partnership with Hampton

Helpful?
Thank tinacG7842IJ
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello tinacG7842IJ, Thank you for describing our hotel as clean and quiet and for mentioning the courteousness of our staff. We are glad you enjoyed our hot and cold breakfast and would love to have you stay with us during you next visit to Ontario. We appreciate you sharing your experience with the trip advisor community. Always In Hamptonality, Laura More 

Ontario, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We loved this hotel! It was clean and nice. Our A/C didn't cool well and our room always felt damp. The in room internet wasn't the best but it was better than nothing. The staff was super helpful and polite! The complimentary breakfast was always amazing!

Review collected in partnership with Hampton

Helpful?
Thank Jessica A
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Jessica A, Thank you for mentioning the helpfulness and politeness of our staff and the complimentary breakfast. Thank you for also mentioning the AC issue, I will definitely have the chief engineer look into this. Please contact me directly so that I can gather more information from you. Thank you for your sharing your review with us and the... More 

San Diego, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We went to a conference in Ontario and needed a place to stay. This place served it's purpose. Loved that it was across the street from the mall...not that we got to check it out aside from going to get something to eat. Very centrally located to everything else.

Review collected in partnership with Hampton

Helpful?
Thank Cindy M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Ontario

Address: 4500 Mills Cir, Ontario, CA 91764-5219
Location: United States > California > Ontario
Price Range: $117 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hotel Style:
#1 Family Hotel in Ontario
#1 Romantic Hotel in Ontario
#7 Business Hotel in Ontario
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