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Ayres Inn & Suites Ontario Mills Mall

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427 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Tx
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great accommodations, great location, very good breakfast. Staff always so helpful and friedly. We will definitely be staying here in the future. Mall is right next door, Stores are so close and LA is close.

Review collected in partnership with this hotel

Helpful?
Thank dinac130
Yuma
1 review
3 of 5 stars Reviewed 6 days ago NEW

Staff was excellent & accommodating. The 5-7 mingle time with drinks & a snack was alright. The 6-9 breakfast was pretty good in close quarters. The pool & pool area is small. They squeezed 2 treadmills, elliptical, flat bench & 5-25lb weights into a 10x20 space with no AC. The rooms had nice furniture with comfortable beds & pillows. The... More 

Review collected in partnership with this hotel

Helpful?
Thank icom918
None
1 review
1 of 5 stars Reviewed 3 weeks ago

My stay was not good. I will not ever stay there again. The details the hotel and their staff are well aware of the error. Completing a survey isn't helpful to. Just a frustrating reminder of my stay which was not good.

Review collected in partnership with this hotel

Helpful?
Thank lrf52
Claremont, California
1 review
5 of 5 stars Reviewed 4 weeks ago

All three of our track and field candidates said they enjoyed their stay and the beds were amazing. The also remarked on how much they appreciated a full breakfast before taking on the interviews. The location proved to be perfect with all the restaurants so close by...

Review collected in partnership with this hotel

Helpful?
Thank randy_town
Modesto, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel with typical Ayres decor. Was disappointed with the staff. Nothing really wrong mostly, just bored with their job. Was a problem when they gave our room to another guest at 1am. Glad we had the security latch across so door only opened an inch or two. Scary to say the least. Maybe staff needs more training???

Review collected in partnership with this hotel

Helpful?
Thank Bill M
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Bill M., Thank you for taking the time to write a review based on your stay with us. Please accept our most sincere apologies for any and all inconveniences you experienced while a guest at our hotel. Please know that what you experienced is not typical of our service and will serve as a training platform for our team... More 

Morgantown, West Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed here often & I've consistently experienced customer service that is excellent. I've made special requests due to medical reasons which have always been honored. The rooms are nice & clean and the beds are very comfortable. The included breakfasts are very good & the free "happy hour" is a great bonus. Ontario Suites next door is a little... More 

Review collected in partnership with this hotel

Helpful?
Thank michelerexroad
Durham, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I always like Ayres, this location is okay. The breakfast was fine (not as nice as some other locations, but on par with a Comfort Inn sort of place). The bed was mediocre and the bed linens were fine but not soft. Staff is very nice and helpful. Decent room to exercise on a tread mill or cycles. Walking distance... More 

Review collected in partnership with this hotel

Helpful?
Thank Susan M
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Susan M., Thank you for taking the time to write a review based on your experience with us. We appreciate your kind compliments concerning our exceptional team members and the service they provide. We are happy to know that our facilities and amenities were fine for your stay. We hope to welcome you back in the future. Sincerely, Susan... More 

Las Vegas
1 review
4 of 5 stars Reviewed July 22, 2016

Always a positive, comfortable stay and experience at Ayres! The staff is friendly and welcoming . Check in is a fast process. The room is comfortable and well appointed. I always try to stay at an Ayres property when I'm in southern California.

Review collected in partnership with this hotel

Helpful?
Thank jazzlover2016
Wise, Virginia
1 review
5 of 5 stars Reviewed July 21, 2016

From the time you arrive, Victor at the front desk, is great...Nikki took such good care of us...she is one great lady....Hugo, takes such pride in his job...Being at the Ayres for a week we got to know the staff, they were all excellent and extremely helpful....As females traveling for a convention, we felt safe and sound and well taken... More 

Review collected in partnership with this hotel

Helpful?
Thank shelleyperry05
Bakersfield, California
1 review
5 of 5 stars Reviewed July 21, 2016

Everything went smoothly and the hotel staff were very accommodating. Free parking, easy access from freeway, lots of great restaurants nearby. AND it was near the Arena that we were going to, within walking distance. Huge Outlet Mall right behind the hotel.

Review collected in partnership with this hotel

Helpful?
Thank klfdavis212
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Location: United States > California > Ontario
Price Range: $129 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Inn & Suites Ontario Mills Mall 3.5*
Number of rooms: 105
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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