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Ayres Suites Ontario Mills Mall

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4370 Mills Circle, Ontario, CA 91764
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1 room 1 adult
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Ayres Suites Ontario Mills Mall
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379 Reviews from our TripAdvisor Community

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Culiacan, Mexico
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We had a good stay there but we visites when they were in the middle of renovations so, even though they didn't bother us directly you could see walls with the wet paint sign. Elevators need to be changee because they seem pretty old. Breakfast in the morning is vert good, there is a lady were you order your eggs... More 

Helpful?
Thank silvia c
Oceanside, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location. They are in the process of updating the carpet. It felt clean and fresh. The breakfast was perfect! There are several shops and restaurant in the area to walk to. We had an event at the Ontario Convention Center. This hotel was conveniently located to that.

Helpful?
Thank jlwren73
Alpine, CA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a great facility and well kept with the exception of cleaning the elevators. Someone had spilled a sticky substance in the elevator and the elevator was not cleaned for the two days we were there. I do not know why some hotels ignore the condition of their elevators when they are the one common area that everyone uses.... More 

Helpful?
Thank Alpine_CAJim
Tustin, California, United States
Level Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Needed a hotel overnight stay close to airport and this fit the bill. Undergoing timely renovation and nearly done. Very clean and comfortable bed. Evening beer and wine and cheese with free full breakfast makes this a good choice for travelers.

Helpful?
Thank Carolyn R
Henderson, Nevada
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This property should NOT be included in the Ayres hotels. They served us powdered eggs one day and the day before my eggs were so runny, I left them in the garbage. The people working in the kitchen do not understand peoples requests (and they are written down too so there is NO communication for the guest. One day, there... More 

Helpful?
Thank tucsonjan
Guatemala
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time I stay at Ayres Suites at Ontario and they never let me down. Employees are always willing to help customers with whatever it is we need. Also the happy hour from 5 to 7 comes really handy after work not only for relaxing but for networking aswell. Definetely staying here every time I go to... More 

Helpful?
Thank Jorge E
Redwood City, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room could not have been very clean as we found hair on the bathroom vanity, in the shower, and on the sheets used to make up the pull-out couch (we had to call down to housekeeping to get another set and used a blanket that we had brought with us). None of the hair could possibly be from the... More 

Helpful?
3 Thank slmm122015
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear slmm122015, Thank you for taking the time to write a review regarding your experience with us. I would like to extend my sincere apologies regarding your recent stay being anything less than exceptional. I can certainly empathize regarding the issues you encountered. Please know that we are sincerely apologetic for not exceeding your expectations. These isolated incidents are not... More 

Iowa
1 review
5 of 5 stars Reviewed January 3, 2016

We traveled to California for the rose Bowl. Great hotel location. Easy access to the airport and interstate. Many restaurants near the hotel. Very close to the mountains which we drove up to. Breakfast was wonderful. Staff was kind, courteous, and helpful.would definitely stay again

Helpful?
Thank Achenbal
2 reviews
5 of 5 stars Reviewed December 31, 2015 via mobile

Great rooms and bathrooms! Good breakfast with really nice staff all around. Provides transportation to nearby restaurants and places. Good location as well, surrounded by activities and the mall all at a walking distance! Stayed for 10 days, didnt repeat a single restaurant.

Helpful?
Thank Elias R
Fresno, California
Level Contributor
3 reviews
5 of 5 stars Reviewed December 27, 2015 via mobile

Fast check and check out. . The room was clean. The bed was amazing. Had a refrigerator and microwave in room. Breakfast was great. This is the second time staying here and this will be the only place I will stay when traveling to this area.

Helpful?
Thank Smlanda1978
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