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Comfort Suites Ontario Convention Center

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Comfort Suites Ontario Convention Center
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503 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Cincinnati, Ohio
Reviewed August 1, 2012

Best Hotel we ever stayed in. There was no airport noise. Breakfast was first class. It was served until 9am weekdays and 10am weekends. Friendly and convenient. Wish we had stayed here instead of Palm Desert.

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Helpful?
1Thank Jo Ann K
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Jo Ann K, Wow! That is one of the best compliments we can possibly receive from a guest! I am thrilled that you enjoyed your stay with us so much. At least now you know we are here the next time you are in the area and you can stay with us instead of in Palm Desert. We'd love...

San Diego, California
Reviewed July 31, 2012

We stayed at this hotel for one night at the end of July with our two kids. The hotel staff was extremely polite and helpful. The room was fresh and clean, and the staff had gone out of their way to have the shades drawn, the AC on at a comfortable temperature, music playing softly and a welcome message. This...

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Helpful?
Thank jdboyd777
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Jdboyd777, Thank you so much for the wonderful compliments you've given the staff and the hotel! Im pleased that you noticed and and appreciated the extra little touches in the room to help you feel comfortable and "At-home". We'd like for each stay to be a positive and memorable experience for each guest we have stay here. How great...

Centralia, Washington
Reviewed July 30, 2012

Well managed. Staff was full of personality and tops on sevice. Amenities including breakfast, swimming pool and hot tub stood out. A pleasant place whether in transit or living there for a few days. Close to restaurants, malls and the airport. Great value.

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Helpful?
Thank dandwilli2
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear dandwilli2, We can't tell you how great it is to hear that you were able to enjoy the amenities that our hotel has to offer! The swimming pool sure is great this time of year, isnt it? Im pleased that our staff was able to make you feel comfortable and welcomed. Its truly our pleasure to make your stay...

Sugar Land, Texas
Reviewed July 29, 2012

I've stayed at this hotel twice before for overnight stays for early morning flights. Both times were fine. The room was clean and comfortable for the less than 8 hours I spent in it. This time, I stayed for 3 nights and I was very pleased that my impression before was correct. The staff is very friendly and the room...

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Helpful?
Thank Antoinette W
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Toni0308, We appreciate so much that you continue to stay with us when you are in the Ontario area. Im glad you were able to stay a little longer this most recent stay and that we lived up to your first impressions. We really try to make each guests stay with us a comfortable and restful experience. We hope...

Corona, California
Reviewed July 27, 2012

Ms. Joan and her staff are the BEST ! There's a reason why The Comfort Suites Ontario Airport is the PLATINUM HOTEL THREE YEARS in a ROW. Joan and her staff LIVE the PLATINUM RULE (i.e. "Do unto others what they want to be done UNTO THEM"). Great hotel and great service. We will come back every time and we...

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Helpful?
Thank AdorMansat
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear AdorMansat, Thank you so very much for your generous compliments! My staff and I truly appreciate the recognition. We work hard to make each and every guests stay a fantastic experience and one to remember. I am so happy to hear that we have been able to make your stays with us here at the Comfort Suites Ontario so...

Santa Cruz, California
Reviewed July 25, 2012

I visit the Ontario area bi-monthly for business. Two months ago, I was referred to the Comfort Suites on Holt Blvd by a friend. Since my first stay, I haven't stayed anyplace else. It's easy to find a more expensive room in the imediate area but I promise that you will not find a cleaner, nicer or more convienent place...

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Helpful?
Thank James P
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear JamesP, I am so happy that you were referred to our hotel and that you have found us to be just what you need when you come here for business. I am so thrilled that you enjoy staying with us so much that you now wont go anywhere else. What an excellent compliment to receive, and we thank you...

Reviewed July 25, 2012

This is the hotel we stayed at the night before going home and I am truly sad it was only one night. If you just look at all the reviews about this place you will see how truly special it is. I don't really know how they do it but I have nothing negative to say at all. Clean room,...

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Helpful?
Thank JasonmillerL
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear JasonmillerL, Thank you so much for the wonderful compliments you've given us! We're sad too that you only got stay with us for one night, but hey, it means you just have to come back and visit us again soon! I am definitely going to be sharing your review with my fantastic staff. Thank you so much for your...

Hays, Kansas
Reviewed July 22, 2012

met expectations from other reviews; new building, nice room, friendly front desk staff, good breakfast, good location, convenient to Clairmont Colleges as well as airport

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Helpful?
Thank GregAndree
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear GregAndree, Thank you so much for coming to TripAdvisor to check out our hotel before coming to stay with us. I am pleased to hear that we met your expectations and that you had an enjoyble stay with us. We look forward to seeing you the next time you come out our way!

San Jose, California
Reviewed July 21, 2012

I flew in and out of the Ontario airport to avoid LAX, and I'm very glad I did. This hotel has a great front desk staff and great shuttle service, who literally do go the extra mile for you. Their shuttle service will take you anywhere within five miles of the hotel! I dropped my rental car off early so...

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Helpful?
Thank los4caracoles
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear los4caracoles, We too are so pleased that you chose to fly out of Ontario airport instead of LAX and had the opportunity to stay with us here at Comfort Suites! I am so very happy that you enjoyed your stay so much and were able to make use of our shuittle services. Its so wonderful to hear from guests...

Joplin
Reviewed July 16, 2012

My teenage son, daughter and I were in LA to visit Claremont-McKenna College, and were very happy with our stay. It is a few minutes from the airport, but does not feel like 'just an airport hotel'. The room was exceptionally clean and pleasant, with a 42 inch TV with many cable channels - a bit plus for the kids....

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Helpful?
Thank Nina E
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear NIna E, Thank you so much for choosing our hotel for your visit to the Claremont Colleges! We are so happy that you enjoyed the amenities that our hotel has to offer and were able to have breakfast with us and enjoy the pool area as well. Im also pleased to hear that the kids enjoyed the hundreds of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Comfort Suites Ontario Convention Center

Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Location: United States > California > Ontario
Price Range: $99 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#1 Business Hotel in Ontario
#6 Family Hotel in Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Ontario Convention Center staff and other travelers.
3 questions
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Questions? Get answers from Comfort Suites Ontario Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed on the ground floor. Room was quiet. Didn't need heat or AC.”
 of 5 bubbles DaveDawson888, 1 week ago | Read review
“Bottom floor rooms tend to be a bit louder, especially on weekends.”
 of 5 bubbles jm2017z, 2 weeks ago | Read review
“They have the a/c wall mount units inside the room. They are very quite and controlled by a remote controll”
 of 5 bubbles marksO3978AD, 2 weeks ago | Read review
“I always like a high floor, although this week I was on the 1st and it was very quiet.”
 of 5 bubbles JimmyPhx, 3 weeks ago | Read review
“We always request high floors and away from elevators and heavy equipment, so we didn't have any noise issues!”
 of 5 bubbles 990pennys, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question