This a decent, well located hotel. The rooms - though somewhat dated, are spacious and clean. The king bed was comfortable with decent bedding. My complaint is with the hotels Covid policies. They have made a rather deceitful decision as a way to increase the room rate - without raising the room rate. They insist that you “check in” online. Why, I have no idea, as we were met by a desk agent who gave us our keys, etc. This is my guess though.....during the process of checking in online they spring a $10.00 PER DAY “Covid fee”. They grab your credit card info right there and make you check a whole bunch of boxes - basically exonerating themselves from any wrong doing that might result in chargebacks. When I asked the desk agent what the fee was for she honestly seemed as stymied as we were and said “snacks in your room and extra cleaning” and “I just work here”. I’ve attached a photo of the snacks and the email we got. Embarrassing! So let me see if I have this straight - no breakfast, no daily room cleaning, no fresh sheets, no room service, no amenities and I’m paying you for trail mix and cleaning that you should be doing even without Covid? You had no more than 8 guests on a Saturday night. You should be thrilled to have us - not bilking us out of more money.…
It was a pleasant stay. We checked in online and picked up our key at the doorway of the office. Room was clean and comfortable, and there was coffee and a coffee maker. Because of Covid, housekeeping didn't enter the room again until we checked out. We will stay there again.
Went up to Ojai for a quick nature weekend and had a very pleasant, seamless stay at Casa Ojai. Very short drive to the heart of things, far enough away for quiet sleep. Will stay here again! So nice!
I felt safe at Casa Ojai. This place takes all necessary measures and that's good, to the point that service is reduced to the very minimum. I wonder why we have to pay an extra $10 per stay considering...
Good value, clean, good locale and nice views. Pool and jacuzzi were great bonus! Though we only stayed a night, we look forward to visiting again soon. Hopefully when things reopen, we’ll be able to experience the continental breakfast. Thanks Casa Ojai!
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