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Claremont Club & Spa - A Fairmont Hotel

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41 Tunnel Road, Oakland, CA 94705
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Traveler (669)
Room & Suite (293)
Videos (1)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 03/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Claremont Club & Spa - A Fairmont Hotel
Updated 03/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 58 hotels in Oakland
Location
4.4
Cleanliness
4.3
Service
4.1
Value
3.5
Claremont Club & Spa, A Fairmont Hotel is a California landmark and one of America’s iconic hotels. Just 12 miles from San Francisco, we are located between Berkeley and Oakland, two cities full of character and vitality. Our newly restored urban resort is uniquely positioned to offer the best of the Bay Area. Claremont Club & Spa sets new heights in service, amenities, and accommodations. We offer three distinct restaurants, a world-renowned spa, and three heated, outdoor saline pools at The Club, which was awarded Best Hotel Gym by Shape Magazine. Our 276 beautifully appointed rooms offer a mix of old-world charm and California comfort, many boasting breathtaking views of San Francisco.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Paid private parking nearby
Secured parking
Free wifi in the business center
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Hiking
Tennis court
Aerobics
Patio
Walking tours
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
On-demand movies
Electric blanket
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
City View
Languages Spoken
English, Spanish
Hotel links
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Most Recent
ANNIE wrote a review Sep 2022
1 contribution
My stay at the Claremont was amazing! The property is beautiful, and the staff was incredibly friendly and helpful. I would like to specifically thank Jeannie for her welcome attention and Manny for his professional beverage service. Everyone at the Claremont was smiling and pleasant to talk with. My room was spacious and comfortable. I highly recommend stay at this lovely hotel.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded 3 days ago
Thank you, Annie! We are delighted to hear that your recent stay was so special, and that Jeanne and Manny were able to leave a wonderful lasting impression. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erika S wrote a review Aug 2022
Seattle, Washington117 contributions70 helpful votes
Hotel's Favorite
We stayed just one quick night in a Signature Bay View Suite while we were in town for a college visit and wished we could have stayed longer. The room (and view) was gorgeous and very comfortable for our family. We have stayed in many one-bedroom suites, and these are definitely on the larger size. The service at this hotel is delightful. Everyone is extremely friendly! We had the best burgers at for lunch at Limewood Bar & Restaurant. Overall, could not be happier with our stay at the Claremont.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded Aug 8, 2022
Thank you sevenfamilytravels for taking the time to leave us you feedback about your recent visit! We are delighted to hear that you and your family were able to enjoy the spacious suite and the delicious burgers at Limewood. We look forward to welcoming you back again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jill B wrote a review Sep 2022
1 contribution
As always the facilities are beautiful but the customer service left much to be desired. We frequent the hotel a lot and were surprised by our dismal treatment. All in all, the hotel was over-crowded and did little for its guests. Don't go on a busy weekend whatever you do and don't expect 5 star treatment- more like 3 star.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded 6 days ago
Thank you, for taking the time to leave us your feedback about your recent stay, 115jillb. We are so sorry to hear that you had a poor experience, and that you did not receive the excellent level of customer service that we strive to provide. We would love to learn more about your visit and how we can help ensure your next visit exceeds expectations. Please email us at claremont@fairmont.com with your stay details and contact info, and someone from our team will be in touch right away. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beng148 wrote a review Sep 2022
San Francisco, California5 contributions5 helpful votes
This place is a nice pool with a godawful hotel attached. The room service menu is a joke, with mostly garbage like fried chicken and burgers. The inhouse restaurant is too cool for school, and refused to do takeaway because they were so so busy. Even though plenty of tables were empty. And there were filthy tables with buzzing flies that needed to be bussed. They also brought a broken highchair. The restaurant's food, once you managed to get someone to take your money, was decent The rooms do not have a minibar, and so you need to go down to the front desk for snacks. The onsite coffee shop is also decent, but closes at 3pm because reasons -- which a concierge managed to somehow not know. The batteries were almost out on our CO detector. And this all is a $500+ per night kind of place, not a Days Inn. Avoid.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded 6 days ago
Thank you beng148 for taking the time to leave your feedback about your recent stay. We are so sorry to hear about your experience with our restaurants and room service, as that is not the lasting impression we want to leave on our guests. We would love to connect with you further to learn more about your stay and how we can be of better service next time. Please email us at claremont@fairmont.com with your stay details and contact information, and someone from our dedicated team will be in touch with you directly. Thank you again for leaving us your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rory wrote a review Sep 2022
3 contributions3 helpful votes
Lack of clarity on the additional resort fee charged made for a disappointing checkout. Although I booked in the Accor App and it showed a total price with some comments in taxes, nowhere did it mention on an additional resort fee of $45 per day. I even spent 7 mins with the checkout agent to see where it was mentioned in my app booking but she could not find it. Disappointed with the lack of visibility on additional charges
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded 3 weeks ago
Hi Trek07729452776, We are sorry to hear that you ran into some issues with your checkout process. On All.Accor.com when you book your room, there is a section that outlines the taxes and fees, of which a portion is the Resort Experience Fee. This also appears when you go to book the room on the mobile app as well. We are sorry that this was not more clearly communicated at check in, so we will certainly be sure to pass that feedback along to our team. However we do make an effort to be as clear as possible with regards to all applicable fees and taxes you may encounter during your stay at the time of booking. Should you have any additional feedback we would love to hear from you. Please feel free to email us at claremont@fairmont.com. Thank you so much for choosing to stay with us; we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Randal A wrote a review Aug 2022
Check in process was awful - no room available when we arrived after reserving three weeks in advance. Front desk was not helpful at all - receievd room only after returning many times. Took over three hours to get a room - almost 6 pm.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded Aug 29, 2022
Thank you so kindly for taking the time to leave us your feedback. We are so sorry to hear that the check in process for your stay was less than stellar. We would love to connect with you further to learn more about your experience and what may have happened on our end. Please email us at claremont@fairmont.com with your contact information, and someone from our team will respond to you directly. Again, we are truly sorry for this and appreciate you taking the time to leave your review. We look forward to connecting with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casey N wrote a review Aug 2022
1 contribution
The hotel was run down and the rooms were dirty and small. Once we switched rooms 3x upon arrival we were dissatisfied but slept based on it being so late. There were a lot of people on the ground just hanging in the hallway. We woke up to construction noise and maid service before 8 am. We checked out as fast as we could even though we were supposed to have a family weekend. I wish we could get our money back to reverse this terrible experience.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded Aug 29, 2022
Hi 654caseyn, Thank you so much for taking the time to leave us your feedback! We are so sorry to hear about these issues with your recent stay. We would love to connect with you directly to learn more about your experience. Please email us at claremont@fairmont.com at your earliest convenience with your stay details and contact info, and someone from our team will reach out to you directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David B wrote a review Aug 2022
Prague19 contributions8 helpful votes
Our family booked two rooms for 4 nights during August. No complaints about the rooms and the premises. Our rooms were beautiful, and the cleaning/turndown service was fantastic. The food and drink service needs a complete re-think: 1. Restaurant kitchen closes at 9?? When I first heard this I thought it was a joke. We were paying $1,000 per night per room, and we could not even find any food to eat after 9? Some of my family arrived later about 9:30 after a transatlantic flight - and they were starving - only to find out that they could not get ANYTHING to eat at this majestic hotel. Just beyond my comprehension. It was embarrassing, and the hotel should be ashamed. 2. A hotel of this size and prestige only offers guests ONE full service restaurant choice for breakfast/lunch/dinner. Wow. So to have breakfast everyday - the only choice is to go there and sit down and choose from a limited and very expensive menu. No other choice! 3. The only other possible breakfast option is to go to the cafe (croissants/danish/coffee) located on the lower level. This place would be fine - except for the fact that the counter is only manned by one person! - who prepares everyone's order and also acts as the cashier. So after 7:00 AM the line is huge....so if you are wanting to grab something quick - forget it - you must stand in line for about 20 minutes just for a coffee and roll. Can they add more people at the counter? I just don't get it. 4. One bar on the premises - and it closes at 10:00 (11:00 on weekends)?? So after a long day and we go down to relax at the bar....the "last call" white lights come on at 9:30 and we were made to feel like we needed to leave. Again - paying $1,000 per night per room - and we could not get a drink after 10-11? Wow. Just really incredible to me for a "luxury" hotel. This was so insulting. There were no other options. I would really like some kind of an explanation about how the hotel justifies the above. David
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded Aug 22, 2022
Hi David, Thank you so much for taking the time to leave us your feedback about your family's recent stay with us. We are delighted to hear you enjoyed the room as well as the turndown service, but we do want to apologize about your experiences with our dining outlets. We would love to connect with you further about your notes, as your feedback is very important to us. Would you please take a moment to send us an email to claremont@fairmont.com, and our Director of Food & Beverage will respond to you directly. Again, we truly appreciate your feedback and look forward to connecting with you very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carriageforest wrote a review Aug 2022
Brooklyn, New York162 contributions101 helpful votes
Hi I am so upset 1) the staff (door men (and Women), house keeping) are lovely 2) the 4th floor smells like a nursing home 3) I paid for an “upgrade” to a junior suite... it’s not a “suite,” it’s a big room with a couch. Anyway,it’s still a lovely room. So it started raining
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded Aug 19, 2022
Hi there, Thank you for taking the time to leave us your feedback about your recent stay. We would love to connect with you further about your experience with us. Please email us at claremont@fairmont.com with your contact info and stay details, and someone from our team will connect with you directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelstoomuch1 wrote a review Aug 2022
San Diego, California50 contributions69 helpful votes
We wanted a day at the Claremont club as the pool area is exceptional. There were many loungers and umbrellas around the pool with help should you need to move an umbrella. The pool water must be of a saltwater cleaning system as no chlorine smell. The temperature was perfect. There is a shallow splash pool for children and a large bubbling hot tub. They have a very nice snack bar complete with fresh watermelon slices! Many of the people must be club members since some knew each other. It created a very wonderful neighborhood vibe of people who were interesting and respectful of each other. The club has exercise equipment, bikes and classes with a changing area. The pool deck is surrounded by large trees and foliage on the east hillside. It’s really lovely. Oh! I almost forgot to say they had live music! A guitarist singing and included many Hawaiian songs. Our room was a deluxe king with a view of the bay. I could see Coit Tower in the far distance and the Golden Gate. The room was typical size with a closet but lacked storage. The bath was all beautiful marble but lacked a vanity. It was quiet and comfortable. All in all a wonderful stay.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Devin Hawkins, Guest Services / Front Office at Claremont Club & Spa - A Fairmont Hotel
Responded Aug 15, 2022
Thank you, travelstoomuch1 for this glowing review! We are delighted to hear that you were able to soak up the sun poolside and enjoy the Cabana bites, splash pool and of course, those views! We hope to welcome you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$362 - $561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
claremont hotel club berkeley, claremont hotel club and spa, claremont resort berkeley, claremont hotel berkeley
LOCATION
United StatesCaliforniaOakland
NUMBER OF ROOMS
276
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Frequently Asked Questions about Claremont Club & Spa - A Fairmont Hotel
Which popular attractions are close to Claremont Club & Spa - A Fairmont Hotel?
Nearby attractions include Berkeley Playhouse (0.7 miles), Claremont Canyon Regional Preserve (0.3 miles), and Amphora Nueva (0.1 miles).
What are some of the property amenities at Claremont Club & Spa - A Fairmont Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Claremont Club & Spa - A Fairmont Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Claremont Club & Spa - A Fairmont Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Claremont Club & Spa - A Fairmont Hotel?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to Claremont Club & Spa - A Fairmont Hotel?
Conveniently located restaurants include Rick & Ann's Restaurant, Ann's Catering & Market, Sesay's Bar and Kitchen, and Fournee Bakery.
Are there opportunities to exercise at Claremont Club & Spa - A Fairmont Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Claremont Club & Spa - A Fairmont Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Claremont Club & Spa - A Fairmont Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Claremont Club & Spa - A Fairmont Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Claremont Club & Spa - A Fairmont Hotel?
The staff speaks multiple languages, including English and Spanish.